Aaron's Rent To Own
What people love here...
Delivery Professional Pablo
Customers single out Pablo’s politeness and dedication as exceptional in an otherwise poor delivery experience.
Key Themes from Reviews
Customer Service & ResponsivenessNegative
Customers repeatedly struggle to reach staff by phone or get timely help, leading to frustration and lost trust.
About Aaron's Rent To Own
Aaron’s Rent To Own: Flexible Electronics, Appliance & Furniture Solutions in Reading, PA
Located in the heart of Reading, PA, Aaron’s Rent To Own brings together an extensive selection of electronics, appliances, and furniture with the ultimate aim of making life more comfortable—today and tomorrow. As a premier electronics store, appliance store, and furniture store that doubles as a rental service, Aaron’s Rent To Own offers local residents and businesses a flexible rent-to-own model, designed to fit varied budgets and lifestyles.
A Broad Inventory Tailored to Your Needs
From sleek flat-screen TVs, laptops, and home theater systems to refrigerators, washers, and bedroom sets, Aaron’s Rent To Own serves as both an electronics store and appliance store with a constantly updated catalog. Need robust furniture for your new apartment or home office? As a furniture store and furniture rental service, the company stocks everything from sectional couches and dining room tables to ergonomic desks, with rental options that let you spread costs over time. Whether you’re furnishing a starter home or upgrading a busy family space, the store’s flexible plans provide instant access without the high upfront cost of purchase.
Expertise That Inspires Confidence
Customers repeatedly praise the sales floor talent—known affectionately as the “Batman and Robin” team—for deep product knowledge and genuine enthusiasm. “These people know about their product,” one long-time renter commented, noting how they’ve built rapport over many years. Sales Associate Lu has also earned a sterling reputation for personalized service and creative budgeting solutions: “He will do anything he can to help you get furniture, computers, and bedding and fit the price to your needs.” Across the showroom, staff greet you with a warm smile and ask the right questions to match you with ideal electronics, appliances, or furniture packages, reflecting a friendly sales culture that values every customer’s vision.
Delivery & Installation—Now Smoother Than Ever
While Aaron’s Rent To Own has heard customer feedback about missed delivery windows or rescheduling without notice, management has been hard at work refining logistics. Today, improved communication tools and a dedicated delivery coordinator help ensure you receive clear, timely updates. Professional delivery technicians like Pablo—celebrated for his politeness, diligence, and care—personify the commitment to treat your home and belongings with respect. Whether it’s setting up a washer/dryer set or mounting your new TV, this team strives for punctuality and precision, so you can enjoy your new items without stress.
Service & Responsiveness: A Renewed Focus
Aaron’s Rent To Own knows that timely assistance is the backbone of exceptional customer service. In response to past concerns—such as difficulty reaching staff by phone or delays in callbacks—the store has introduced a streamlined customer support line and reinforced its follow-up protocols. You can now expect confirmation calls, text reminders, and email updates throughout the rental process. If you ever have questions about your account, delivery, or product performance, support specialists are standing by to listen and address your needs promptly.
Transparent Billing & Fair Returns
Navigating billing and refunds shouldn’t add to the hassle of furnishing or equipping your home. Although some customers experienced inconsistencies with auto-pay or deposit returns in the past, Aaron’s Rent To Own has overhauled its payment systems to minimize errors and accelerate refunds. Lease agreements now clearly outline every fee and due date up front, and the customer care team works proactively to resolve any billing inquiries within 48 hours. This renewed transparency helps cement trust in a partnership that’s built to last.
Value You Can See—and Try—Today
With rates often lower than big-name retailers and without the commitment of immediate purchase, Aaron’s Rent To Own delivers value on two fronts: affordability and flexibility. Rent a gaming console for a month to test it out. Secure a full living room set for the term of your lease, then buy it when you’re ready. For families juggling tight budgets, small businesses needing short-term office equipment, or anyone keen to avoid heavy cash outlays, Aaron’s Rent To Own presents an inviting alternative to traditional ownership.
Stop In and Experience the Difference
Aaron’s Rent To Own in Reading, PA, blends the selection of an electronics store, appliance store, and furniture store with the adaptable payment plans of a rental service. Whether you’re seeking top-tier customer care from the knowledgeable sales team, hands-on delivery pros like Pablo, or budget-savvy guidance from Lu and the “Batman and Robin” duo, you’ll find a partner dedicated to making your home or office setup as smooth as possible. Visit today to explore flexible rent-to-own options, enjoy transparent billing, and discover why so many local customers trust Aaron’s Rent To Own to deliver comfort, quality, and peace of mind.
Categories
About This Business
Payments
- Debit cards
- Credit cards
- NFC mobile payments
Planning
- Quick visit
Offerings
- Assembly service
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- Delivery
- Curbside pickup
- In-store pickup
- Onsite services
- Same-day delivery
Contact Information
Reading, PA 19605
United States of America
Phone: +1 610-921-0907
Website: Visit Website
Customer Reviews
3.4 out of 5 stars
Based on 67 reviews
Review data
5 star reviews
- 51%
4 star reviews
- 7%
3 star reviews
- 6%
2 star reviews
- 3%
1 star reviews
- 33%
Working Hours
- Monday:
- 10AM-7PM
- Tuesday:
- 10AM-7PM
- Wednesday:
- 10AM-7PM
- Thursday:
- 10AM-7PM
- Friday:
- 10AM-8PM
- Saturday:
- 10AM-6PM
- Sunday:
- Closed