Advance Auto Parts
What people love here...
Theresa’s Exceptional Service
Theresa is mentioned by name multiple times for prompt guidance, personal attention, and excellent follow-through.
Key Themes from Reviews
Customer Service & Staff FriendlinessPositive
Customers consistently praise friendly, helpful staff who go out of their way to assist and create a welcoming atmosphere.
About Advance Auto Parts
Business Overview
Advance Auto Parts in Kennett Square, PA, is your one-stop destination for everything automotive. Whether you’re looking for an auto parts store that carries genuine OEM and aftermarket parts, a car accessories store with the latest upgrades, a car battery store stocked with top brands, a tool rental service for your next DIY project, or a truck accessories store to customize your ride, Advance Auto Parts has you covered. Our friendly, professional team is dedicated to helping drivers and mechanics in Kennett Square get back on the road safely, quickly, and affordably.
Exceptional Customer Service & Staff Friendliness
At Advance Auto Parts, the heart of our success lies in our people. From the moment you step through our doors, you’ll be met with warm greetings and genuine smiles. Customers consistently praise our associates for going above and beyond—creating an atmosphere that feels more like visiting a trusted friend than running a chore.
- “Associates are super helpful and nice…that’s customer service that goes beyond what is expected,” one happy shopper shared.
- “Super nice people who really want to help and seem to like their jobs,” noted another, capturing the spirit of our team.
Our staff takes pride in delivering a personalized experience. Whether you’re a seasoned mechanic or a first-time DIY’er, we’ll make sure you feel welcome, informed, and confident in every purchase.
Staff Knowledge & Expert Guidance
When it comes to auto parts, precision matters. That’s why our team at the Kennett Square location is known for its deep expertise. From identifying the correct brake pads to recommending the right headlight bulbs, our technicians know their stuff—and they’re eager to share that knowledge with you.
- Clayton, one of our most admired associates, has earned praise for calming roadside stress with his expert telephone consultations. “Clayton answered the phone and helped me identify the parts I needed, along with his calming and knowledgeable demeanor,” a customer recalled, adding that his guidance “lowered my blood pressure” and got them back on the road.
- Theresa, our store manager, consistently shines for her prompt follow-through and personal attention. “Theresa is awesome! Parts delivered promptly and walk-in service is excellent,” a frequent visitor raved.
By combining in-depth product knowledge with genuine care, our team helps every customer make the right decision—saving time, money, and headaches.
Value & Convenience: Pricing, Coupons, and Tool Rental
Advance Auto Parts strives to deliver competitive pricing and excellent value. Through regular savings events, manufacturer rebates, and exclusive in-store coupons, customers often walk away with deals they can’t find elsewhere. While some shoppers occasionally note that certain items may be priced higher than competitors, our proactive warranty reminders frequently offset any extra cost. One customer applauded our associate for pointing out an existing battery warranty that saved them more than $200 on a replacement.
Our complimentary tool rental service is another way we add value. No need to invest in specialty wrenches or torque tools you’ll only use once—borrow what you need from us at no charge and return it when you’re done. This commitment to convenience has even led staff to lend—or bring—their own personal tools to ensure a battery swap or part installation goes off without a hitch.
Free Installation & After-Sales Support
Speaking of installations, many of our customers love our free installation service. Bring in your new battery or wiper blades and let us handle the swap at no extra cost. We believe that true service extends beyond the sale, so we back up every repair with attentive after-sales support. If you ever have questions about a part you purchased or need guidance on maintenance, just give us a call or drop by.
Product Selection & Inventory
Our Kennett Square store takes pride in its well-stocked shelves. From essential filters and fluids to the latest performance accessories for trucks and cars, we carry a wide array of products. Although rare stockouts can happen—“I was stranded when they didn’t have the part I needed”—most customers find exactly what they need, every time. If we’re ever missing an item, our staff will help locate it at another location or order it for rapid delivery.
Community Commitment & Professionalism
Advance Auto Parts isn’t just a store—it’s a member of the Kennett Square community. We respect every customer who walks through our doors and work hard to reflect that in our interactions. While a few unfortunate incidents of unprofessional behavior have been noted, our leadership team addresses every concern swiftly to maintain a respectful shopping environment.
Whether you’re an individual car owner or a professional mechanic, you’ll find that our team treats you with the professionalism and courtesy you deserve. We’re proud to serve local drivers, enthusiasts, and fleet managers alike.
Why Choose Advance Auto Parts in Kennett Square, PA?
• Friendly, welcoming service that feels like family
• Expert guidance from knowledgeable staff like Clayton and Theresa
• Competitive pricing with valuable coupons and warranty savings
• Free installation on batteries, wiper blades, and more
• Tool loaning service to help with your DIY projects
• Extensive inventory of auto parts, car and truck accessories, and maintenance essentials
Visit Us Today
Located at the heart of Kennett Square, PA, Advance Auto Parts is open six days a week to support your automotive needs. Drop by for parts, accessories, or tools—or simply call ahead for expert advice that gets you back on the road with confidence. Experience firsthand why our customers rave about our service, expertise, and genuine care. We look forward to becoming your trusted partner for all things automotive.
Description
Categories
About This Business
Parking
- Free parking lot
Payments
- Checks
- Debit cards
- Credit cards
Planning
- Quick visit
Recycling
- Batteries
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- Delivery
- Curbside pickup
- In-store pickup
- Onsite services
- In-store shopping
Contact Information
Kennett Square, PA 19348
United States of America
Phone: +1 484-734-1226
Website: Visit Website
Customer Reviews
4.2 out of 5 stars
Based on 123 reviews
Review data
5 star reviews
- 62%
4 star reviews
- 20%
3 star reviews
- 7%
2 star reviews
- 4%
1 star reviews
- 8%
Working Hours
- Monday:
- 7:30AM-9PM
- Tuesday:
- 7:30AM-9PM
- Wednesday:
- 7:30AM-9PM
- Thursday:
- 7:30AM-9PM
- Friday:
- 7:30AM-9PM
- Saturday:
- 7:30AM-9PM
- Sunday:
- 9AM-8PM