American Heritage Credit Union Logo

American Heritage Credit Union

4.9(129 reviews)
UnclaimedCredit unionCredit union, Bank

What people love here...

Exceptional Service from Jennifer Storti

Jennifer is named repeatedly for guiding customers through complex transactions with professionalism and care.

Branch Manager Jennifer Storti assisted us with loan services…seamless experience.
Jennifer at the King of Prussia branch helped me more than I could have imagined. Very professional and kind.

Key Themes from Reviews

Staff Professionalism & FriendlinessPositive

Customers consistently praise the friendliness, courtesy, and professional demeanor of front-line staff across visits.

"Interacting with Riley is always a pleasant experience. She is very knowledgeable in her job and always friendly and courteous."
"I love this branch the most! By far the most superior customer service of any bank I have ever been to!"

About American Heritage Credit Union

### Welcome to American Heritage Credit Union – King of Prussia, PA’s Premier Credit Union & Bank

Nestled in the heart of King of Prussia, Pennsylvania, American Heritage Credit Union stands out as a community-driven credit union and bank dedicated to putting members first. Since opening our doors, we’ve built a reputation for combining hometown friendliness with modern financial solutions. Whether you’re opening your first checking account, applying for a mortgage, or exploring investment options, you’ll find a supportive team, competitive rates, and community-focused events that make banking a pleasure.

### Personalized, Professional Service You Can Count On

At American Heritage Credit Union, friendliness isn’t an add-on; it’s our foundation. From the moment you walk through our doors, Riley, Dawn Douglas, Stacy-Ann Hobbs, Jennifer Storti, and our entire front-line team greet you with genuine warmth and professionalism. Members routinely comment on our courteous demeanor:

  - “Interacting with Riley is always a pleasant experience. She is very knowledgeable in her job and always friendly and courteous.”  
  - “Miss Dawn was the most polite and kind person…I haven’t met someone like that in a long time.”

We know your finances are personal, so our staff takes time to understand your unique goals. Many members share how the team “gets to know you” and “makes me feel like family, not just a customer.” That deep sense of relationship building means our advisors anticipate your needs, suggest tailored solutions, and follow up to keep you on track.

### Seamless Processes, Fast Transactions

Life moves fast—your bank should keep pace. At American Heritage, we pride ourselves on operational efficiency and seamless processes that save you time and headaches. Need to combine funds from another institution? One member raved, “In less than 5 minutes she combined funds from another credit union…linked the new account online! I was truly impressed with her expertise.” When it’s time to finance a car or home, our team expertly guides you from application to approval:

  - “Branch Manager Jennifer Storti assisted us with loan services…ensuring we had a seamless experience.”  
  - “Stacy-Ann helped me…listened to my story then offered and processed a pre-approval on another car loan…went above and beyond!”

Our streamlined account-opening and loan processes mean fewer hoops to jump through, faster access to funds, and more time for what matters most to you.

### Competitive Rates & Clear, Low-Fee Structure

Members consistently praise our attractive interest rates and transparent fee policies. With no hidden charges or surprise account maintenance fees, you can plan your finances with confidence. As one long-time member puts it, “Rates are always competitive and usually the best available. My experience has always been hassle free and they don’t have a list of annoying fees like other places.” For nearly 20 years, our members have relied on us for savings yield, affordable loan rates, and a straightforward approach to fees—so your money works harder for you.

### Community Engagement & Exclusive Member Perks

We’re more than a financial institution; we’re an active part of the King of Prussia community. Throughout the year, American Heritage Credit Union hosts car shows, tree-lighting ceremonies, fireworks on the Fourth of July, and festive holiday celebrations. Members love the chance to connect with neighbors and enjoy family-friendly events right in their backyard. Plus, exclusive member discounts on sports events, theater tickets, and local attractions add extra value—so you can experience more of what our region has to offer without breaking the bank.

### Deep Knowledge Backed by Expert Guidance

Navigating today’s financial products can be complicated. That’s why our team continuously hones its expertise and explains each option with clarity. Whether you’re exploring high-yield savings programs, auto refinancing, or retirement investing, you’ll find staff who listen first and recommend second:

  - “The teller…explained the high saving program to me with great detail. She was awesome.”  
  - “My experience with Stacy-Ann Hobbs was exceptional—she fixed an insurance error and even provided a FedEx envelope so I could expedite documents.”

Although a small number of members have experienced challenges when staff encounter unfamiliar products or detailed documentation requirements, we view this feedback as an opportunity to strengthen our training and further simplify our processes.

### Spotlight on Our Outstanding Team

  - **Jennifer Storti** – Our Branch Manager in King of Prussia, Jennifer combines deep lending expertise with genuine care. Members applaud her for guiding them through complex transactions and providing reassurance every step of the way.  
  - **Dawn Douglas** – As a lead teller, Dawn’s warmth, efficiency, and attention to detail make each visit an absolute pleasure. Her professionalism and kindness shine through in every interaction.  
  - **Stacy-Ann Hobbs** – From fixing errors to offering proactive solutions, Stacy-Ann goes above and beyond to ensure members leave with confidence and peace of mind.

### Join the American Heritage Family Today

With a focus on personalized service, streamlined banking solutions, and a commitment to community engagement, American Heritage Credit Union is more than just a bank—it’s your financial partner. Whether you’re a first-time member or you’ve been with us for decades, you’ll experience the warmth of a credit union built on relationships and the strength of competitive rates and low fees. Visit our King of Prussia branch today and discover why so many in our community trust American Heritage Credit Union with their financial futures.

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About This Business

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Service options

  • Drive-through

Contact Information

720 Moore Rd
King of Prussia, PA 19406
United States of America

Website: Visit Website

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Customer Reviews

4.9 out of 5 stars

Based on 129 reviews

Review data

5 star reviews

94%

4 star reviews

3%

3 star reviews

1%

2 star reviews

0%

1 star reviews

2%

Working Hours

Monday:
8:30AM-5PM
Tuesday:
8:30AM-5PM
Wednesday:
8:30AM-5PM
Thursday:
8:30AM-5PM
Friday:
8:30AM-6PM
Saturday:
9AM-2PM
Sunday:
Closed

Location Map