
Annville-Cleona Veterinary Associates, Inc.
Annville-Cleona Veterinary Associates, Inc. in Annville provides compassionate veterinary care with a friendly staff and a pet-friendly environment. Known for Dr. Bardsley's gentle approach and excellent handling of anxious pets.
What people love about Annville-Cleona Veterinary Associates, Inc.
Exceptional Empathy & Bereavement Support by Diane
Diane’s personal touch and follow-up during a pet loss situation stand out as deeply compassionate and memorable.
Outstanding Care for Anxious Pets by Dr. Bardsley
Owners repeatedly note Dr. Bardsley’s gentle approach and clear communication when handling nervous or reactive animals.
Innovative Use of the “Pets” App & Tele-Scheduling
The clinic’s digital tools streamline triage and booking, improving convenience and fostering trust.
Kid- and Pet-Friendly Waiting Area
Thoughtful waiting-room amenities for both children and pets create a low-stress, welcoming atmosphere.
Key Themes from Reviews of Annville-Cleona Veterinary Associates, Inc.
Staff Friendliness & Compassion
PositiveCustomers consistently praise the warmth, friendliness, and genuine care shown by both front-desk and clinical staff.
Quality of Veterinary Care & Expertise
PositiveReviewers feel the veterinarians and technicians deliver highly professional, competent, and compassionate medical treatment.
Pricing & Value Perception
MixedWhile many find fees fair and transparent, some customers feel charges can be high or unclear, leading to sticker-shock.
Appointment Scheduling & Wait Times
MixedCustomers appreciate easy booking and prompt check-ins, but several note long holds, drop-off requirements, or extended cage time for certain procedures.
Communication & Transparency
MixedMany applaud clear explanations and regular updates, whereas a few customers report surprises on billing policies or service disclosures.
Handling of Anxious/Reactive Pets
MixedWhile some owners commend staff for patience and gentle handling, others feel sedation is over-used and that reactive pets get sidelined.
Facilities & Environment
PositiveThe clinic’s clean, thoughtfully designed space—complete with kid-friendly amenities and pet-safe features—enhances the overall experience.
About Annville-Cleona Veterinary Associates, Inc.
Welcome to Annville-Cleona Veterinary Associates, Inc.
Nestled in the heart of Annville, PA, Annville-Cleona Veterinary Associates, Inc. is your trusted neighborhood veterinarian and full-service animal hospital. From playful puppies to wise senior cats, our dedicated team provides compassionate, professional care every step of the way. Whether you’re stopping by for a routine wellness exam, urgent sick-pet visit, or simply seeking advice, you’ll discover why local families rely on us for top-notch veterinary support.
A Warm, Compassionate Team from Front Desk to Exam Room
One of the first things you’ll notice upon arrival is the warmth and friendliness of our staff. “The ladies at the front desk were friendly and fun!” raves one happy client. That genuine welcome sets the tone for every visit. Our reception team greets you by name, remembers your pet’s quirks, and treats your family with the kindness you’d expect from close friends.
Behind the scenes, our veterinary technicians and assistants carry that same spirit of compassion. They comfort nervous pets, patiently coax reluctant cats onto the scale, and always make sure tails are wagging by the time you leave.
Expert Veterinary Care Tailored to Your Pet’s Needs
At our core lies a commitment to clinical excellence. Our doctors and technicians are trained in the latest advances of veterinary medicine, delivering “top-notch service and care” that consistently exceeds expectations. From preventive vaccinations and dental cleanings to advanced diagnostics and surgical procedures, we approach every case with professionalism, thoroughness, and genuine concern.
Pet parents with anxious or reactive companions can rest easy knowing specialists like Dr. Bardsley are on your side. One owner shares, “Dr. Bardsley is amazing with my hyper-anxious dog…she makes his visit as good as it can be.” Whether your cat needs a calm, gentle approach or your dog requires special handling, our team adapts to your pet’s personality and comfort level.
Thoughtful Facilities that Put Families at Ease
Our clean, modern animal hospital has been designed to reduce stress for both pets and people. Spacious, unscented exam rooms and pet-safe surfaces ensure a comfortable, hygienic environment. In the waiting area, little visitors can enjoy books and toys while pets explore multiple leash-tied seating spots—so curious noses don’t accidentally startle one another. These carefully planned features transform what could be a stressful outing into a low-key, welcoming experience.
Convenient Digital Tools & Streamlined Scheduling
Life is busy, and fitting in a vet appointment shouldn’t be a hassle. That’s why we’ve embraced the innovative “Pets” app for tele-scheduling, video triage, and direct communication with our team. One client reports, “I was able to send in a video of my pup’s limping paw and schedule an appointment right through the app.” Whether you’re booking a same-day checkup or following up on treatment progress, our digital tools deliver convenience without sacrificing personal touch.
Transparent Pricing & Exceptional Value
We believe in clear, straightforward billing so you never face surprises at checkout. Many clients applaud our honest approach: “Prices are very reasonable compared to where we went previously.” We outline recommended diagnostics, explain why each test or treatment matters, and work with you to develop a care plan that meets your pet’s needs and your budget. On those rare occasions when fees climb higher than expected, we’re here to answer questions, explore alternatives, and ensure you feel confident about every dollar spent.
Communication You Can Count On
From routine visits to complex treatment plans, communication is the cornerstone of quality veterinary care. Our doctors and staff take time to explain diagnoses, review treatment options, and answer your questions—no jargon, no hurry. One satisfied owner notes, “The staff is patient and they’re really great with communication.” Regular updates during hospital stays and follow-up calls after significant procedures further demonstrate our dedication to keeping you in the loop and your pet on the path to recovery.
Exceptional Support Through Every Stage of Your Pet’s Life
Whether you’re celebrating a healthy puppy’s first vet visit or navigating the heartache of pet loss, our team stands beside you. Diane, a cherished member of our support staff, is known for her extraordinary empathy. After a beloved cat’s passing, one owner recalls how “Diane gave me the hug I desperately needed” and mailed a heartfelt card with keepsakes of their pet’s paw prints. It’s this personal touch—going beyond the exam room—that sets us apart.
Why Choose Annville-Cleona Veterinary Associates, Inc.?
• Compassion from Check-In to Check-Out: Friendly faces at every turn make each visit relaxing for you and your pet.
• Clinical Expertise You Trust: From preventive care to advanced procedures, our veterinarians deliver professional, compassionate, and thorough medical attention.
• Stress-Reducing Environment: Thoughtful amenities—kid-friendly toys, leash points, and pet-safe surfaces—create a calm, inviting atmosphere.
• Digital Convenience: The “Pets” app and streamlined tele-scheduling put control in your hands.
• Transparent Pricing: Clear estimates and honest discussions ensure you understand every aspect of your pet’s care.
• Personalized Bereavement Support: Heartfelt follow-up gestures help families navigate difficult good-byes with empathy and respect.
Visit Us Today
Experience the difference at Annville-Cleona Veterinary Associates, Inc., where our passion for pets and their people shows in every detail. Conveniently located in Annville, PA, our animal hospital is ready to welcome you and your furry family members. Schedule your next appointment online through the “Pets” app or give us a call—we look forward to caring for your pets as if they were our own.
Unique Details About Annville-Cleona Veterinary Associates, Inc.
Planning
- Appointment required
- Appointments recommended
Amenities
- Restroom
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible parking lot
Service options
- Onsite services
Alternative Local Businesses in Annville, PA
Contact Information for Annville-Cleona Veterinary Associates, Inc.
Annville, PA 17003
United States of America
County: Lebanon County
Phone: +1 717-867-2662
Website: Visit Website
Customer Reviews
4.7 out of 5 stars
Based on 430 reviews
Review data
5 star reviews
- 87%
4 star reviews
- 7%
3 star reviews
- 0%
2 star reviews
- 1%
1 star reviews
- 5%
Working Hours / Hours of Operation
- Monday:
- 7AM-6PM
- Tuesday:
- 7AM-6PM
- Wednesday:
- 7AM-6PM
- Thursday:
- 7AM-6PM
- Friday:
- 7AM-6PM
- Saturday:
- Closed
- Sunday:
- Closed

