What people love here...
Professional Care by Dr. Antoine Panossian & Nurse Louisa
Multiple customers specifically name and praise these care providers for their expertise, clear explanations, and professional demeanor.
Key Themes from Reviews
Billing Transparency & Insurance PracticesNegative
Customers repeatedly report surprise out-of-pocket charges, denied insurance claims, coding issues, and alleged “double charging,” eroding trust in the practice’s billing.
About Artisan Smiles
Artisan Smiles: Premier Oral Surgeon in Reading, PA
Nestled in the heart of Reading, PA, Artisan Smiles is a leading oral surgery practice dedicated to delivering expert, compassionate care. Led by the highly regarded Dr. Antoine Panossian and supported by Nurse Louisa, our team brings together years of clinical experience, advanced surgical techniques, and a genuine commitment to patient comfort. Whether you’re visiting us for a routine wisdom tooth extraction or a more complex oral surgery procedure, Artisan Smiles combines skill, clear communication, and a friendly atmosphere to help you achieve a healthy, confident smile.
Expertise & Personalized Patient Care
At the core of Artisan Smiles is a focus on personalized, respectful treatment. Dr. Antoine Panossian—lauded by patients as “an excellent surgeon” with “professionalism and experience”—takes time to explain each step of your procedure. Nurse Louisa, repeatedly praised for her warm, reassuring manner, guides patients through pre-operative preparations and post-op care. Together, they transform what can be an anxious experience into one marked by understanding and trust. From your first consultation to follow-up, our team ensures you feel heard, informed, and supported.
Quick, Painless Extractions
One of Artisan Smiles’ standout strengths is our efficient, nearly pain-free extraction process. Many patients have marveled at how “quick and fast” their procedures were, noting minimal discomfort and swift recoveries. We employ the latest techniques in local anesthesia and sedation to keep you comfortable throughout your visit. For those who require or request sedation, our team carefully discusses options in advance—striking the balance between safety, efficacy, and your peace of mind. The result is a streamlined experience that gets you back to life’s daily rhythms without unnecessary delay.
Clean, Modern Environment
A reputation for cleanliness and a professional setting is vital in oral surgery. Numerous patients highlight how “spotless” our office feels and describe our modern chairs and equipment as reassuring. From the moment you walk through our doors, you’ll notice bright, fresh décor and well-maintained treatment rooms. We take sanitation seriously, and our sterilization protocols meet or exceed industry standards. Paired with comfortable seating and thoughtfully arranged spaces, Artisan Smiles strives to create an environment that calms nerves and fosters confidence in your care.
Transparent Insurance & Billing Guidance
Understanding dental insurance and out-of-pocket expenses can be a source of frustration for many families. At Artisan Smiles, we aim to demystify every line item on your estimate. Our administrative team works directly with insurers to verify coverage, clarify benefits, and identify any pre-authorization requirements. While patients sometimes express surprise at unexpected costs elsewhere, we prioritize clear, up-front discussions—breaking down anesthesia fees, surgical charges, and potential co-pays before your procedure. Our goal is to minimize billing surprises so you can focus on healing, not paperwork.
Friendly, Supportive Staff
From scheduling your first appointment to the moment you leave our reception desk, the Artisan Smiles team is here to help. Many visitors recall how our X-ray technicians and front-desk coordinators took extra care to answer questions, offer clear explanations, and keep anxiety at bay. Whether it’s walking you through insurance details, arranging flexible appointment times, or simply greeting you with a warm smile, our staff strives to make every encounter positive. We believe small acts of kindness—like timely follow-up calls or a brief check-in after surgery—can make a big difference in your overall experience.
Seamless Scheduling & Communication
We understand that life is busy and unexpected changes can happen. That’s why we maintain an organized appointment system with rapid phone and online support. Patients praise us for responsive scheduling and timely reminders—no more driving long distances only to learn an appointment has been rescheduled at the last minute. Should you need to adjust a date or time, our team works diligently to find a convenient alternative and keep you informed every step of the way.
Your Comfort. Your Confidence. Your Artisan Smile.
Artisan Smiles invites you to experience oral surgery care that puts you first. From the gentle precision of Dr. Antoine Panossian and Nurse Louisa to our attentive staff and clean, modern facility, every element of our practice is designed with your well-being in mind. If you’re seeking a Reading, PA, oral surgeon who balances clinical excellence with genuine compassion, look no further. Contact Artisan Smiles today to schedule your consultation and take the first step toward a healthier, brighter smile.
Categories
About This Business
Planning
- Appointment required
- Appointments recommended
Amenities
- Restroom
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Contact Information
Reading, PA 19602
United States of America
Phone: +1 484-461-0128
Website: Visit Website
Customer Reviews
2.2 out of 5 stars
Based on 75 reviews
Review data
5 star reviews
- 27%
4 star reviews
- 3%
3 star reviews
- 1%
2 star reviews
- 3%
1 star reviews
- 67%
Working Hours
- Monday:
- 9AM-5PM
- Tuesday:
- 9AM-5PM
- Wednesday:
- 9AM-5PM
- Thursday:
- 9AM-5PM
- Friday:
- 9AM-5PM
- Saturday:
- Closed
- Sunday:
- Closed