What people love here...
Estimator Ryan’s Expertise
Multiple reviews single out Ryan for thorough estimates and clear communication, making him a trusted first point of contact.
Key Themes from Reviews
Staff Professionalism & CourtesyPositive
Customers overwhelmingly describe Austin Electric’s technicians as courteous, polite, and respectful throughout each job.
About Austin Electric
Austin Electric: Your Trusted Electrician in Sinking Spring, PA
When you’re searching for a dependable, professional, and courteous electrician in Sinking Spring, PA, Austin Electric stands out. With a reputation built on prompt communication, meticulous workmanship, and genuine respect for customers’ homes, this locally owned company has become the go-to choice for homeowners and small businesses alike. Whether you need a quick troubleshooting call, a complex panel upgrade, or routine maintenance, Austin Electric delivers exceptional service from the first estimate to the final cleanup.
Professionalism & Courtesy from Start to Finish
At Austin Electric, professionalism isn’t just a buzzword—it’s a core value. Customers frequently note how “soft spoken and a gentleman” each technician is, and how the crew “cleaned up when they were done.” From wearing protective footies over their boots to ensuring no speck of dust remains behind, the team treats your home with the utmost respect. This consistent courtesy creates a comfortable experience, putting you at ease throughout every phase of the project.
Responsive Communication You Can Count On
One call to Austin Electric sets a smooth process in motion. Reviewers praise the company’s responsiveness—“I called Austin Electric, they called me back within 1/2 hour.” Scheduler Jeremy and estimator Ryan keep you in the loop, providing clear timelines and prompt callbacks. You’ll always know when the team will arrive, what to expect, and how the project is progressing. This level of communication transforms a potentially stressful repair or installation into a seamless, stress-free experience.
Unmatched Quality & Pristine Cleanliness
Austin Electric’s craftsmanship consistently earns high praise. As one customer’s carpenter exclaimed, their new electrical panel is truly “a work of art!” Technicians take the time to plan every detail, execute installations with precision, and leave their workspace spotless. No wiring mess, no debris—just clean, neat results. From elegant recessed lighting to complex circuit configurations, the workmanship reflects decades of expertise and a commitment to excellence.
Reliability & Timeliness – A Promise Kept
Life moves fast, and you need your electrician to move just as fast—without cutting corners. Austin Electric prides itself on starting projects “exactly when they said they would” and wrapping up “exactly when they said they would.” Whether it’s a scheduled service call or an urgent repair, you can trust the team to arrive on time, stay on schedule, and deliver results without delay. This unwavering reliability means you won’t be left waiting or wondering when help will arrive.
Transparent Pricing & Real Value
Understanding the cost of electrical work can be daunting, but Austin Electric aims to make pricing straightforward and competitive. Many customers remark that “their pricing and material used was better than the other two quotes,” appreciating the balance of fair rates and premium components. On the rare occasion when expectations don’t align, the company is quick to discuss and explain charges, standing by the integrity of every estimate. Their commitment to honest quotes—like holding firm to agreed rates—reinforces trust, even for customers scrutinizing every line item.
Customer Service & Problem Resolution
Exceptional customer service is the cornerstone of Austin Electric’s philosophy. From the moment Dave, the owner, picks up your call to the final quality check, every question is met with patience and clarity. When issues arise, the team shows true ownership—swiftly addressing concerns and ensuring you’re fully satisfied. One homeowner noted, “When less than perfect, they display ownership of the services they provide.” This proactive approach turns any hiccup into an opportunity to demonstrate care and competence.
Standout Highlights
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Estimator Ryan’s Expertise
Ryan has earned a reputation for thorough, reliable estimates delivered with clear explanations. Customers rave, “Estimator Ryan is wonderful!” Whether you’re planning a major renovation or a minor repair, Ryan’s insights help you make informed decisions from day one. -
Artful Electrical Panels
More than just functional, Austin Electric’s panel installations draw admiration from other trades. “My carpenter called the new electrical panel ‘a work of art!’” stands as testament to the team’s technical prowess and eye for detail. -
Free Troubleshooting & Honest Advice
Need quick guidance before scheduling a service call? Austin Electric offers free phone troubleshooting that can save you time and money. One grateful customer shared, “A technician called me back promptly and helped me diagnose the issue over the phone… saved me the cost of them having to come out.” -
Impeccable Clean-Up
The final measure of exceptional service is how a workspace looks when the job is done. With protective footies, vacuum-grade clean-up, and careful handling of every scrap, the team leaves no trace behind—only pristine results.
Discover the Austin Electric Difference
When excellence matters, Austin Electric delivers. From responsive communication and professional courtesy to superior craftsmanship and transparent pricing, every aspect of the customer experience is carefully crafted. Serving Sinking Spring, PA, and the surrounding communities, this dedicated team is ready to tackle your next electrical project—big or small—with skill, integrity, and a genuine respect for your home. Contact Austin Electric today and experience the confidence that comes from working with a truly exceptional electrician.
Categories
About This Business
Accessibility
- Wheelchair accessible restroom
Contact Information
Sinking Spring, PA 19608
United States of America
Phone: +1 717-466-4055
Website: Visit Website
Customer Reviews
4.9 out of 5 stars
Based on 67 reviews
Review data
5 star reviews
- 97%
4 star reviews
- 0%
3 star reviews
- 1%
2 star reviews
- 0%
1 star reviews
- 1%
Working Hours
- Monday:
- 8AM-5PM
- Tuesday:
- 8AM-5PM
- Wednesday:
- 8AM-5PM
- Thursday:
- 8AM-5PM
- Friday:
- 8AM-5PM
- Saturday:
- Closed
- Sunday:
- Closed