AutoZone Auto Parts Logo

AutoZone Auto Parts

4.1(398 reviews)

What people love here...

Exceptional Service from Jessica Garcia

Jessica is mentioned by name in multiple reviews for going above and beyond, demonstrating deep product knowledge, patience, and genuine care.

“Jessica not only found it quickly but also took the time to explain the installation process… the entire experience was smooth and stress-free.”
“She even went outside in the freezing cold to figure out what kind of car I had… she didn’t give up or pout—she took the challenge head on.”

Key Themes from Reviews

Staff Service & ExpertiseMixed

Customers’ experiences with staff vary widely—some praise knowledgeable, patient employees like Jessica while others encounter associates who lack basic car knowledge or initiative.

"“Employees didn't know anything about cars. I asked one of them a question and he just said ‘No idea’ and shrugged his shoulders.”"
"“Jessica not only found it quickly but also took the time to explain the installation process.”"

About AutoZone Auto Parts

Overview

Welcome to AutoZone Auto Parts, Hazleton’s premier auto parts store, car accessories outlet, and car battery destination—all under one roof. Conveniently located in downtown Hazleton, PA, our store serves DIY enthusiasts, weekday commuters, and weekend road trippers alike. Beyond offering top-quality replacement parts, accessories, and professional tool rental services, AutoZone Auto Parts is dedicated to delivering fast, reliable, and knowledgeable support that keeps you back on the road with confidence.

A Culture of Expertise and Care

At AutoZone Auto Parts, we recognize that every customer interaction shapes your experience. While some visitors have encountered staff with limited automotive insight, many more leave our store impressed by the genuine expertise of team members like Jessica, Shawn, and Pablo. Jessica’s patient guidance on installation techniques has transformed a routine battery swap into an educational moment. One grateful customer shared, “Jessica not only found the part quickly but also took the time to explain the installation process so the entire experience was smooth and stress-free.” Shawn’s rapid roadside assistance—arriving within 60 seconds to jump-start a stranded motorist—underscores our commitment to going beyond the counter. And Pablo, who once spent over an hour diagnosing a broken belt and fashioning a safe temporary repair, exemplifies the hands-on dedication that defines our service culture.

Comprehensive Product Selection

Whether you’re hunting for brake pads, air filters, or the latest in floor mats, AutoZone Auto Parts maintains a broad inventory to meet your automotive needs. We carry everything from oil and wiper blades to specialty performance parts, backed by a nationwide warranty. While customers occasionally experience out-of-stock items due to high demand or inventory updates, we’re continually refining our online stock system and restocking processes to minimize delays. Your time matters, and our goal is to ensure that when our website says an item is available, it’s ready and waiting on the shelf.

Car Battery Specialists

As a dedicated car battery store, AutoZone Auto Parts is your go-to for battery testing, replacements, and free terminal adjustments. Struggling with a loose connection or corroded poles? Bring your vehicle by and let our technicians tighten, clean, and secure your battery terminals at no extra charge. One customer recounted, “I had battery poles adjusted since my car would frequently disconnect. All free of charge.” From entry-level lead-acid batteries to high-performance AGM units, our expert staff will match you with the right battery and walk you through safe installation.

Tool Rental and DIY Support

Our tool rental service sets us apart from the typical auto parts store. Need a torque wrench for your in-garage project? Or a specialized puller to remove stubborn components? We offer a wide array of professional-grade tools for hourly or daily rental, saving you the cost of a one-time purchase. If questions arise during your repair, our team is on hand to offer guidance—just another way AutoZone Auto Parts champions your DIY ambitions.

Pricing, Value, and Convenience

We strive to balance competitive pricing with exceptional service. Many customers appreciate the convenience of one-stop shopping, though we understand that some items—like wiper blades during a sudden downpour—can feel pricier than expected. Feedback on our pricing model is helping us explore enhanced promotions, loyalty rewards, and seasonal sales to drive even greater value. And for those who prefer frictionless checkout, we’re streamlining our register procedures to reduce wait times and eliminate long holds on our phone lines.

Commitment to Continuous Improvement

Customer insights are at the heart of our ongoing evolution. You’ve told us where we excel and where there’s room to grow—whether it’s faster checkout lanes, more accurate online inventory, or a cleaner, better-maintained parking lot. We take every comment seriously. Recent initiatives include enhanced staff training in product knowledge and customer courtesy, upgrades to our storefront and lot lighting, and targeted process optimizations that cut average hold-times in half.

Why Choose AutoZone Auto Parts in Hazleton, PA?

• Staff Empowerment: From seasoned pros like Jessica and Pablo to our on-the-go hero Shawn, our team embodies the industry know-how and customer focus you deserve.
• One-Stop Shop: Auto parts, batteries, accessories, AND tool rental—our expansive selection means fewer stops and more convenience.
• Proactive Service: Complimentary battery terminal adjustments, in-store diagnostics, and friendly troubleshooting advice transform routine visits into confidence-building experiences.
• Community Commitment: As Hazleton neighbors, we invest in local events, support car-care clinics, and are always ready to lend a hand—whether it’s under the hood or at the curb.

Drop by AutoZone Auto Parts in Hazleton, PA, today. Discover why generations of drivers trust us for reliable parts, honest advice, and that extra measure of care that turns customers into lifelong friends. We’re here to keep you moving—safely, swiftly, and with total peace of mind.

About This Business

Payments

  • Debit cards
  • Credit cards
  • NFC mobile payments

Planning

  • Quick visit

Recycling

  • Batteries

Accessibility

  • Wheelchair accessible parking lot

Service options

  • Delivery
  • Curbside pickup
  • In-store pickup
  • In-store shopping
  • Same-day delivery

Contact Information

700 W Broad St
Hazleton, PA 18201
United States of America

Website: Visit Website

Claim This Business

Customer Reviews

4.1 out of 5 stars

Based on 398 reviews

Review data

5 star reviews

59%

4 star reviews

15%

3 star reviews

11%

2 star reviews

4%

1 star reviews

11%

Working Hours

Monday:
7:30AM-10PM
Tuesday:
7:30AM-10PM
Wednesday:
7:30AM-10PM
Thursday:
7:30AM-10PM
Friday:
7:30AM-10PM
Saturday:
7:30AM-10PM
Sunday:
8AM-8PM

Location Map