Berks Urologic Surgery Center Logo

Berks Urologic Surgery Center

2.7(6 reviews)
UnclaimedSurgical centerSurgical center

What people love here...

Exceptional Service by Harry

Harry’s prompt, empathetic follow-up turned a negative billing experience into a reassuring resolution.

I received a call back from Harry. Very nice gentleman to deal with! Was understanding and apologetic!
I truly believe he will fix some of the issues I had stated and won’t be a problem for others.

Key Themes from Reviews

Scheduling & Billing PoliciesNegative

Customers are frustrated by unexpected pre-payment demands and a difficult, inflexible scheduling process.

"Lady called me 2.5 weeks before procedure telling me I had to pay over $1900 that day and if I didn’t they would cancel my appointment!"
"Scheduling is horrendous."

About Berks Urologic Surgery Center

About Berks Urologic Surgery Center

Located in the heart of Wyomissing, PA, Berks Urologic Surgery Center is a specialized outpatient surgical facility dedicated to delivering compassionate, expert urologic care. As a modern surgical center, we combine cutting-edge techniques with a patient-first philosophy. Whether you’re preparing for a routine procedure or a more complex intervention, our mission remains the same: to guide you through every step with professionalism, clarity, and warmth.

Expert Care You Can Trust

At Berks Urologic Surgery Center, we pride ourselves on clinical excellence. Many patients describe our physicians as “fantastic,” and it’s no surprise why. Dr. Monath, in particular, has earned a reputation as “a phenomenal doctor”—his precise surgical skill and calm, reassuring approach instill confidence in even the most anxious patients. Likewise, Dr. Edwards and the rest of our surgical team have built strong rapport over multiple procedures, earning patients’ gratitude and referrals through consistent, unfailingly pleasant interactions.

A Team That Listens and Responds

Hospitality and professionalism go hand in hand here. From the moment you call to schedule your appointment until the final follow-up phone call, our staff strives to treat you like family. We recognize that every patient has unique concerns: some days you need an empathetic listener, and other days you need clear, step-by-step guidance. Harry, a valued member of our administrative team, exemplifies this balance. When billing or scheduling questions arise, Harry’s prompt, understanding follow-up has often turned frustration into relief. One patient shared, “I received a call back from Harry. Very nice gentleman to deal with! Was understanding and apologetic!” That commitment to personal connection is a hallmark of our center.

Transparent Scheduling & Billing

We understand how stressful it can be to prepare for surgery—especially when financial details emerge late in the process. In response to feedback, we’ve refined our policies to provide clear, upfront estimates and convenient payment options. While past experiences left some patients feeling surprised by last-minute prepayment requirements, today our goal is simple: no surprises. Our billing team will walk you through your insurance coverage, co-payment amounts, and any out-of-pocket costs weeks before your procedure. And if you have concerns at any point, our friendly staff is just a phone call away.

Comprehensive Pre- and Post-Procedure Guidance

Excellent surgical outcomes begin long before you arrive in the operating room. That’s why we provide detailed pre-procedure instructions—everything from fasting guidelines to arranging a ride home—so you know exactly what to expect. We’ve heard feedback that communication can sometimes fall short, and we’ve taken steps to tighten our protocols: printed checklists, follow-up reminder calls, and an online portal where you can review care instructions at your convenience.

After your procedure, our commitment continues. If you have questions about dressings, suture removal, or pain management, our nurses and surgeons are available to guide you. We recognize that some patients experienced discomfort managing stitches or controlling post-op pain. To address this, we’ve extended our hotline hours and created a digital wound-care guide. Your peace of mind and comfort matter to us.

Patient Comfort & Pain Management

Undergoing urologic surgery can be daunting, especially if pain becomes an ongoing concern. At Berks Urologic Surgery Center, we prioritize your comfort by employing evidence-based anesthesia protocols and personalized pain-control plans. Our physicians carefully monitor your response during the procedure to ensure adequate pain relief. Should you experience unexpected discomfort, our team takes immediate action—adjusting medications, offering supportive care, and scheduling timely follow-ups until you feel confident in your recovery.

Why Patients Recommend Berks Urologic Surgery Center

• Proven Clinical Expertise: From general outpatient procedures to complex interventions, our surgeons deliver high-quality results you can trust.
• Compassionate Staff: With team members like Harry leading our patient outreach and Dr. Edwards fostering a warm clinic environment, you’ll always feel heard and respected.
• Efficient, Transparent Processes: We’ve streamlined scheduling and billing to minimize stress and maximize clarity.
• Enhanced Communication: Pre-op checklists, clear ride-home instructions, and robust aftercare support keep you informed every step of the way.
• Comfort-Focused Approach: Our attentive pain-management protocols and extended post-procedure support empower you to heal confidently.

Schedule Your Consultation Today

Whether you’re exploring treatment options or ready to book your procedure, Berks Urologic Surgery Center in Wyomissing, PA, is here to partner with you. Call us to speak with a member of our friendly staff or book an appointment through our secure online portal. Experience the blend of clinical excellence and human-centered service that has earned our center high marks—and the trust of patients who describe us as “friendly,” “professional,” and “truly caring.”

At Berks Urologic Surgery Center, your well-being is our highest priority. Let us guide you through a seamless surgical experience, from your initial consultation to a confident, comfortable recovery. We look forward to serving you.

Categories

About This Business

Planning

  • Appointments recommended

Amenities

  • Restroom

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Wheelchair accessible parking lot

Contact Information

1320 Broadcasting Rd #210
Wyomissing, PA 19610
United States of America

Website: Visit Website

Customer Reviews

2.7 out of 5 stars

Based on 6 reviews

Review data

5 star reviews

17%

4 star reviews

17%

3 star reviews

17%

2 star reviews

17%

1 star reviews

33%

Working Hours

Monday:
7:30AM-4:30PM
Tuesday:
7:30AM-4:30PM
Wednesday:
7:30AM-4:30PM
Thursday:
7:30AM-4:30PM
Friday:
7:30AM-4:30PM
Saturday:
Closed
Sunday:
Closed

Location Map