Berks Urologic Surgery Center
What people love here...
Exceptional Service by Harry
Harry’s prompt, empathetic follow-up turned a negative billing experience into a reassuring resolution.
Key Themes from Reviews
Scheduling & Billing PoliciesNegative
Customers are frustrated by unexpected pre-payment demands and a difficult, inflexible scheduling process.
About Berks Urologic Surgery Center
About Berks Urologic Surgery Center
Located in the heart of Wyomissing, PA, Berks Urologic Surgery Center is a specialized outpatient surgical facility dedicated to delivering compassionate, expert urologic care. As a modern surgical center, we combine cutting-edge techniques with a patient-first philosophy. Whether you’re preparing for a routine procedure or a more complex intervention, our mission remains the same: to guide you through every step with professionalism, clarity, and warmth.
Expert Care You Can Trust
At Berks Urologic Surgery Center, we pride ourselves on clinical excellence. Many patients describe our physicians as “fantastic,” and it’s no surprise why. Dr. Monath, in particular, has earned a reputation as “a phenomenal doctor”—his precise surgical skill and calm, reassuring approach instill confidence in even the most anxious patients. Likewise, Dr. Edwards and the rest of our surgical team have built strong rapport over multiple procedures, earning patients’ gratitude and referrals through consistent, unfailingly pleasant interactions.
A Team That Listens and Responds
Hospitality and professionalism go hand in hand here. From the moment you call to schedule your appointment until the final follow-up phone call, our staff strives to treat you like family. We recognize that every patient has unique concerns: some days you need an empathetic listener, and other days you need clear, step-by-step guidance. Harry, a valued member of our administrative team, exemplifies this balance. When billing or scheduling questions arise, Harry’s prompt, understanding follow-up has often turned frustration into relief. One patient shared, “I received a call back from Harry. Very nice gentleman to deal with! Was understanding and apologetic!” That commitment to personal connection is a hallmark of our center.
Transparent Scheduling & Billing
We understand how stressful it can be to prepare for surgery—especially when financial details emerge late in the process. In response to feedback, we’ve refined our policies to provide clear, upfront estimates and convenient payment options. While past experiences left some patients feeling surprised by last-minute prepayment requirements, today our goal is simple: no surprises. Our billing team will walk you through your insurance coverage, co-payment amounts, and any out-of-pocket costs weeks before your procedure. And if you have concerns at any point, our friendly staff is just a phone call away.
Comprehensive Pre- and Post-Procedure Guidance
Excellent surgical outcomes begin long before you arrive in the operating room. That’s why we provide detailed pre-procedure instructions—everything from fasting guidelines to arranging a ride home—so you know exactly what to expect. We’ve heard feedback that communication can sometimes fall short, and we’ve taken steps to tighten our protocols: printed checklists, follow-up reminder calls, and an online portal where you can review care instructions at your convenience.
After your procedure, our commitment continues. If you have questions about dressings, suture removal, or pain management, our nurses and surgeons are available to guide you. We recognize that some patients experienced discomfort managing stitches or controlling post-op pain. To address this, we’ve extended our hotline hours and created a digital wound-care guide. Your peace of mind and comfort matter to us.
Patient Comfort & Pain Management
Undergoing urologic surgery can be daunting, especially if pain becomes an ongoing concern. At Berks Urologic Surgery Center, we prioritize your comfort by employing evidence-based anesthesia protocols and personalized pain-control plans. Our physicians carefully monitor your response during the procedure to ensure adequate pain relief. Should you experience unexpected discomfort, our team takes immediate action—adjusting medications, offering supportive care, and scheduling timely follow-ups until you feel confident in your recovery.
Why Patients Recommend Berks Urologic Surgery Center
• Proven Clinical Expertise: From general outpatient procedures to complex interventions, our surgeons deliver high-quality results you can trust.
• Compassionate Staff: With team members like Harry leading our patient outreach and Dr. Edwards fostering a warm clinic environment, you’ll always feel heard and respected.
• Efficient, Transparent Processes: We’ve streamlined scheduling and billing to minimize stress and maximize clarity.
• Enhanced Communication: Pre-op checklists, clear ride-home instructions, and robust aftercare support keep you informed every step of the way.
• Comfort-Focused Approach: Our attentive pain-management protocols and extended post-procedure support empower you to heal confidently.
Schedule Your Consultation Today
Whether you’re exploring treatment options or ready to book your procedure, Berks Urologic Surgery Center in Wyomissing, PA, is here to partner with you. Call us to speak with a member of our friendly staff or book an appointment through our secure online portal. Experience the blend of clinical excellence and human-centered service that has earned our center high marks—and the trust of patients who describe us as “friendly,” “professional,” and “truly caring.”
At Berks Urologic Surgery Center, your well-being is our highest priority. Let us guide you through a seamless surgical experience, from your initial consultation to a confident, comfortable recovery. We look forward to serving you.
Categories
About This Business
Planning
- Appointments recommended
Amenities
- Restroom
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible parking lot
Contact Information
Wyomissing, PA 19610
United States of America
Phone: +1 610-685-1044
Website: Visit Website
Customer Reviews
2.7 out of 5 stars
Based on 6 reviews
Review data
5 star reviews
- 17%
4 star reviews
- 17%
3 star reviews
- 17%
2 star reviews
- 17%
1 star reviews
- 33%
Working Hours
- Monday:
- 7:30AM-4:30PM
- Tuesday:
- 7:30AM-4:30PM
- Wednesday:
- 7:30AM-4:30PM
- Thursday:
- 7:30AM-4:30PM
- Friday:
- 7:30AM-4:30PM
- Saturday:
- Closed
- Sunday:
- Closed