
Big Mill Apartments
Big Mill Apartments in Reading offers secure living with an attentive maintenance team and a responsive landlady known for her friendliness.
What people love about Big Mill Apartments
Secure Building
Security is mentioned emphatically as the top benefit across multiple reviews, making it a clear draw for residents.
Proactive Maintenance Team
Frequent praise for fast, hands-on maintenance indicates this team significantly enhances resident satisfaction.
Responsive Landlady
The landlady’s friendliness and attentiveness are cited as a key reason tenants feel well-supported.
Customer Service from Property Management
Despite the negative outcome on the application, the initial customer service experience left a strong positive impression.
Key Themes from Reviews of Big Mill Apartments
Application & Approval Process
NegativeCustomers feel the application process is overly strict and sometimes unfairly discriminatory based on past convictions.
Building Security
PositiveResidents appreciate the strong security measures in place, which make them feel safer.
Maintenance Responsiveness
PositiveTenants are impressed by the proactive and attentive maintenance team and on-site supervisor.
Renovation Quality
MixedWhile updates are generally welcomed, customers notice sloppy workmanship in parts of the renovation.
Parking Availability
NegativeResidents consistently struggle to find parking spots and often must use street parking.
Noise Insulation
NegativeThin walls lead to frequent noise disturbances from neighboring units.
Landlady Friendliness & Responsiveness
PositiveTenants value the approachable and responsive nature of the landlady.
About Big Mill Apartments
About Big Mill Apartments
Nestled in the heart of Reading, PA, Big Mill Apartments is a well-appointed apartment building that offers residents a secure, comfortable, and community-focused living experience. Housed in a thoughtfully renovated mill-style structure, our community blends the character of historic architecture with modern amenities and attentive property management. Whether you’re a young professional seeking urban convenience or a family looking for a friendly neighborhood atmosphere, Big Mill Apartments delivers a balance of safety, service, and modern comfort.
Secure, Peace-of-Mind Living
Security is consistently cited as one of Big Mill’s greatest strengths. From the moment you arrive, you’ll notice controlled access points, well-lit common areas, and round-the-clock monitoring that help keep both residents and their belongings safe. As one long-term tenant put it, “The building is definitely secure so that’s probably the biggest plus.” Our residents appreciate coming home to an environment where they can relax without worrying about unauthorized visitors or unsecured entrances.
Personalized Service & Responsive Management
At Big Mill Apartments, customer service is more than just a buzzword—it’s a commitment. From the very first phone call or online inquiry, our leasing team strives to be friendly, transparent, and helpful. Many applicants have praised the “awesome” initial interactions they’ve had with property management, even if they ultimately didn’t move in. Once you’re a resident, the approachable nature of our landlady and on-site supervisor shines through daily. As one happy tenant shared, “The landlady is a nice person and is generally on top of things.” Whether you’re reporting a minor concern or simply asking for local recommendations, you’ll find a responsive ear ready to assist.
Modern Renovations & Attentive Maintenance
The charm of our historic mill building meets the convenience of contemporary renovations throughout the property. Updated kitchens, refreshed common spaces, and thoughtfully designed layouts combine to make each apartment feel both stylish and comfortable. Our proactive maintenance team and on-site building supervisor ensure that any issues are addressed promptly—often before they become problems. “Great maintenance staff keeps on top of any issues,” commented one resident, capturing the spirit of our hands-on approach. From leaky faucets to lighting glitches, our staff moves swiftly to preserve the high standards you expect.
Considerations for Prospective Applicants
Big Mill Apartments takes pride in maintaining a safe and harmonious community. To achieve this, we follow a careful application and approval process. While some prospective tenants have found our screening requirements to be strict—and even occasionally disheartening—our goal is to protect the interests of the entire building. We understand the frustration when an application isn’t successful, especially in cases where past convictions play a role. If you have questions about eligibility or need help navigating the process, our leasing staff is always available to clarify criteria and explore potential alternatives.
Parking & Noise Insights
Like many centrally located properties, Big Mill offers a compact on-site parking lot adjacent to the building. While this space fills quickly—leading many residents to utilize street parking on nearby 8th Street—we’re continually evaluating options to improve convenience. Prospective residents should be prepared for the possibility of street parking, particularly during peak hours.
Inside the apartments, you’ll enjoy spacious rooms and high ceilings, but it’s worth noting that some units feature thinner wall insulation. Conversations and daily activities from neighboring apartments may be audible, so those highly sensitive to noise should plan accordingly or consider interior-facing units where sound transmission is less pronounced.
A Community You Can Call Home
Beyond bricks and mortar, Big Mill Apartments is defined by its people. Our residents form a tight-knit community, whether they’re gathering in shared lounge areas, exploring the vibrant Reading neighborhoods, or taking advantage of nearby parks and trails. Being centrally located means you’re just minutes from local shops, cafes, and cultural destinations.
At Big Mill Apartments, security, service, and a sense of belonging come together to create an inviting environment for anyone seeking a well-managed apartment building in Reading, PA. We invite you to schedule a tour, meet our welcoming team, and see firsthand how our commitment to proactive maintenance, resident safety, and responsive management can enhance your daily life.
Schedule Your Visit
Ready to discover Big Mill Apartments? Contact us today at (555) 123-4567 or visit www.bigmillapartments.com to arrange a personal tour. Experience our secure building, meet our dedicated staff, and explore the thoughtfully updated spaces that make Big Mill a place you can proudly call home.
Unique Details About Big Mill Apartments
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- Onsite services
Alternative Local Businesses in Reading, PA
Contact Information for Big Mill Apartments
Reading, PA 19604
United States of America
County: Berks County
Phone: +1 484-345-7643
Website: Visit Website
Customer Reviews
3.5 out of 5 stars
Based on 6 reviews
Review data
5 star reviews
- 50%
4 star reviews
- 17%
3 star reviews
- 0%
2 star reviews
- 0%
1 star reviews
- 33%





