Chris Craft - State Farm Insurance Agent Logo

Chris Craft - State Farm Insurance Agent

4.8(54 reviews)

What people love here...

Exceptional Service from Fernando Rivas-Cortez

Fernando is repeatedly singled out for going above and beyond—explaining complex details, saving money, and offering genuine care.

"Fernando was incredibly helpful and patient as we went through the detailed rebuild options…" (Review 2)
"Fernando is the absolute best! He’s prompt, knowledgeable, and friendly." (Review 4)

Key Themes from Reviews

Professionalism & ExpertisePositive

Customers consistently praise the agents’ depth of knowledge and professional approach to explaining and tailoring insurance options.

""Chris and his staff were attentive to my needs and knowledgeable about their products and services..." (Review 1)"
""Daphne was absolutely amazing and extremely knowledgeable!" (Review 21)"

About Chris Craft - State Farm Insurance Agent

About Chris Craft – State Farm Insurance Agent

Located in West Lawn, PA, Chris Craft – State Farm Insurance Agent is your local partner for comprehensive insurance solutions. Whether you’re seeking auto insurance, home insurance, life insurance, or renter’s insurance, Chris Craft and his team combine State Farm’s industry-leading products with hometown care. Our mission is simple: provide clear guidance, exceptional value, and peace of mind to every customer we serve.

Our Insurance Services

• Auto Insurance Agency: From liability coverage to full collision and comprehensive plans, we tailor policies that protect you on the road while helping you save.
• Home Insurance Agency: Guard your most valuable asset with customizable homeowners and dwelling fire coverage, including flood and umbrella options.
• Life Insurance Agency: Secure your family’s future with term, whole, and universal life policies—crafted around your budget and long-term goals.
• Renter’s Insurance Agency: Protect your belongings, liability, and living arrangements with affordable renter’s coverage.

Why Choose Us

Professionalism & Expertise

At Chris Craft – State Farm, every interaction centers on expertise. Customers consistently praise our in-depth knowledge and the way we break down complex coverage details into plain language. “Chris and his staff were attentive to my needs and knowledgeable about their products and services,” one client shared, and Daphne’s “amazing and extremely knowledgeable” guidance ensures you understand every policy before you commit.

Responsiveness & Follow-Through

Life moves fast, and insurance questions can’t wait. Our commitment to prompt communication means if we don’t have an answer immediately, we’ll call you back when promised. As one policyholder noted, “He gets back to you asap, answers any and all questions (even when they seem silly).” You’ll never be left hanging when coverage details or billing questions arise.

Friendliness & Personal Attention

Insurance can feel impersonal—but not here. From your first phone call to your annual review, our team offers warm greetings and genuine care. Fernando Rivas-Cortez, for instance, has been celebrated as “prompt, knowledgeable, and friendly,” turning every conversation into a personalized experience. Daphne’s cheerful demeanor makes policy changes “a breeze,” and Meghan’s patient guidance ensures you feel valued from start to finish.

Efficiency & Ease of Process

We understand that convenience matters. Need to switch providers or adjust your coverage? We handle everything over the phone or by text, fitting into your schedule—even if you work third shift. One customer raved, “It was all done through text, which was very convenient for me,” while another appreciated Meghan’s end-to-end remote service, including canceling the old policy and securing refunds on their behalf.

Pricing & Savings

Competitive rates and transparent pricing define our approach. Our agents don’t just sell policies; they seek savings. Fernando once “saved me nearly $1,000 for the year for both my auto and home,” and countless others report straightforward monthly payments “not loaded with miscellaneous costs.” We empower you with clear comparisons so you know exactly what you’re paying for—and why.

Transparency & Honesty

Trust is the cornerstone of our service. You’ll never encounter high-pressure tactics or hidden fees. “I really appreciate his honesty. He is not an agent that is out to get your money,” a satisfied client explained. Our pledge is simple: honest advice, clear explanations, and recommendations that prioritize your needs over commission.

Continuous Improvement

While our positive reviews far outweigh any concerns, we take every comment seriously. Instances of billing or communication errors are rare but prompt us to refine our processes. When an issue does arise, you’ll experience the same dedication to follow-through that defines our daily operations—because your confidence in us is paramount.

Meet the Team

• Chris Craft, Agent: With a reputation for straightforward, non-pushy guidance, Chris focuses on aligning coverage with your priorities. Clients appreciate his quick responses and commitment to saving them money without skimping on protection.
• Fernando Rivas-Cortez, Customer Service Specialist: Fernando’s exceptional service and patience make even complex scenarios feel manageable. He goes above and beyond to explain rebuild options, policy limits, and potential discounts.
• Meghan, Remote Service Coordinator: Meghan excels at handling everything from quotes to cancellations remotely. She’ll manage the paperwork, contact your previous insurer, and ensure you receive any eligible refunds without ever needing to visit an office.

Bilingual & Spanish-Language Support

Inclusivity matters. Our bilingual team members offer clear, empathetic service en español, ensuring language barriers never stand between you and the coverage you need. As one reviewer celebrated, “Fernando es el mejor! En menos de 1 hora me ayudó a completar todo lo relacionado con mi seguro vehicular.”

Get Started Today

Protect what matters most with a trusted local insurance agency that blends State Farm’s strength with genuine, small-town service. Call or text our West Lawn, PA office to schedule a free, no-obligation quote, and discover how Chris Craft – State Farm Insurance Agent delivers clarity, savings, and the personalized attention you deserve. Your peace of mind is just one conversation away.

About This Business

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Service options

  • Onsite services
  • Online appointments

Contact Information

2617 Penn Ave
West Lawn, PA 19609
United States of America

Website: Visit Website

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Customer Reviews

4.8 out of 5 stars

Based on 54 reviews

Review data

5 star reviews

94%

4 star reviews

2%

3 star reviews

0%

2 star reviews

0%

1 star reviews

4%

Working Hours

Monday:
9AM-5PM
Tuesday:
9AM-5PM
Wednesday:
9AM-5PM
Thursday:
9AM-5PM
Friday:
9AM-5PM
Saturday:
Closed
Sunday:
Closed

Location Map