
CJ's Tire & Automotive
CJ's Tire & Automotive in Birdsboro, PA, offers expert tire services and is celebrated for its knowledgeable staff and comfortable waiting area. Customers appreciate the facility's efficient tire unloading and clear communication from team members like Pete and Autumn.
What people love about CJ's Tire & Automotive
Rapid Tire Unloading by Miguel & Art
Customers are especially impressed by the efficiency and professionalism demonstrated during high-volume tire deliveries.
AEV Calibration & Communication by Pete
Pete’s clear updates and expert handling of specialized calibration work stand out as exceptional service.
Autumn’s ATV Tire Expertise
Customers praise Autumn by name for her proactive communication and for managing complex, non-standard tire installs seamlessly.
Manager Mel’s Exceptional Service
Mel’s consistent friendliness and problem-solving have earned long-term loyalty and strong personal recommendations.
Key Themes from Reviews of CJ's Tire & Automotive
Wait Times & Timeliness
MixedCustomers report both impressively quick service on routine jobs and occasional long delays that disrupt their schedules.
Staff Professionalism & Friendliness
PositiveAcross locations, customers praise courteous, knowledgeable staff who make them feel well-served.
Work Quality & Craftsmanship
MixedMany applaud precise tire alignments and installations, but some recount serious workmanship errors on oil changes and sensor installs.
Communication & Transparency
MixedWhile real-time text updates and clear explanations earn praise, lapses in notifying customers of delays or policy quirks lead to frustration.
Pricing & Value
MixedSome find competitive, transparent pricing, but others encounter hidden fees or up-sell attempts that erode trust.
Appointment Scheduling & Flexibility
NegativeCustomers experience unreliable appointment follow-through and last-minute rescheduling that leaves them waiting.
Waiting Area & Facility Comfort
PositiveA clean, quiet waiting room with Wi-Fi and work-friendly seating consistently enhances the customer experience.
About CJ's Tire & Automotive
Overview
CJ’s Tire & Automotive at 91 Benjamin Franklin Highway U (US-422) in Birdsboro, PA, provides a full range of automotive maintenance and tire services. The shop handles everything from standard tire installations and alignments to oil changes, sensor installs and specialized calibrations. Customers choose CJ’s Tire & Automotive for its combination of tire expertise, on-site calibrations and a well-equipped waiting area.
Key Services
Tire sales and mounting for cars, trucks and ATVs form the core of the business. The shop offers precision wheel alignments, tire balancing, AEV (adaptive electronic vehicle) calibrations, oil and filter changes, and tire pressure sensor installations. CJ’s also manages non-standard or high-volume tire deliveries, ensuring each order is staged and installed efficiently.
Service Quality and Craftsmanship (Mixed)
Many customers note consistently precise alignments and careful installations, especially on standard tire jobs. Positive feedback highlights accurate AEV calibrations and flawless ATV tire work. However, a subset of reviews raises concerns about occasional workmanship errors—most notably mistakes during oil changes and misaligned sensor installs. Prospective clients should confirm job details at drop-off to minimize risk of these sporadic issues.
Staff Professionalism and Communication (Mixed)
Staff members, from front-desk personnel to technicians, earn praise for courteous and knowledgeable service. Real-time text updates and clear explanations of repairs or calibration processes contribute to a transparent customer experience. At the same time, some customers report lapses: delayed notifications about extended repair times or unexpected policy requirements create frustration. Verifying estimated completion times and fee structures up front can help avoid these situations.
Pricing and Value (Mixed)
CJ’s Tire & Automotive often advertises competitive base rates and straightforward pricing for common services. Many drivers appreciate the perceived value when billed amounts match initial estimates. On occasion, however, customers encounter hidden fees or feel pressured into additional upsells. Reading invoices carefully and asking for line-item explanations helps maintain trust and keeps billing surprises to a minimum.
Wait Times and Appointment Scheduling (Mixed/Negative)
Routine tire tasks and alignments are sometimes completed remarkably quickly, reflecting efficient shop workflows. Yet, inconsistent appointment adherence and last-minute rescheduling have led to extended waits for some visitors. Walk-ins may face unpredictable delays. Booking appointments well in advance and confirming on the day of service can reduce the risk of inconvenient hold-ups.
Facility Comfort (Positive)
The Birdsboro location offers a clean, quiet waiting area equipped with free Wi-Fi and work-friendly seating. Customers who opt to wait on-site regularly cite the comfortable environment as a strong plus, especially when repair times run longer than expected.
Standout Staff and Highlights
Customers frequently single out individual team members for exceptional service. Miguel and Art receive acclaim for rapid, professional handling of large tire shipments. Pete earns top marks for expert AEV calibration work and consistent communication. Autumn is praised for managing complex ATV tire installs with proactive updates. Manager Mel’s approachable problem-solving style has inspired long-term loyalty.
Potential customers weighing CJ’s Tire & Automotive should balance its strong tire expertise, comfortable facilities and friendly staff against occasional scheduling hiccups, mixed communication experiences and isolated craftsmanship errors. Confirming service details and pricing terms in advance will help ensure a smoother visit.
Unique Details About CJ's Tire & Automotive
Payments
- Checks
- Debit cards
- Credit cards
- NFC mobile payments
Planning
- Appointments recommended
Amenities
- Wi-Fi
- Mechanic
- Restroom
Offerings
- Oil change
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible parking lot
Service options
- Curbside pickup
- In-store pickup
- Onsite services
- In-store shopping
Alternative Local Businesses in Birdsboro, PA
Contact Information for CJ's Tire & Automotive
Birdsboro, PA 19508
United States of America
County: Berks County
Phone: +1 610-582-4266
Website: Visit Website
Customer Reviews
4.5 out of 5 stars
Based on 882 reviews
Review data
5 star reviews
- 78%
4 star reviews
- 10%
3 star reviews
- 3%
2 star reviews
- 2%
1 star reviews
- 7%
Working Hours / Hours of Operation
- Monday:
- 8AM-6PM
- Tuesday:
- 8AM-6PM
- Wednesday:
- 8AM-6PM
- Thursday:
- 8AM-6PM
- Friday:
- 8AM-6PM
- Saturday:
- 8AM-1PM
- Sunday:
- Closed





