DGR Behavioral Health, LLC
What people love here...
Dr. Delfin’s Compassionate Expertise
Multiple patients credit him with guiding them through severe mental health crises with empathy and skill.
Key Themes from Reviews
Communication ResponsivenessNegative
Many customers struggle to reach anyone by phone or email, with voicemails and online forms routinely ignored.
About DGR Behavioral Health, LLC
About DGR Behavioral Health, LLC
Located in the heart of Wyomissing, PA, DGR Behavioral Health, LLC is a full-service mental health practice offering comprehensive Psychotherapist, Psychiatrist, and Psychologist services. Our mission is to guide individuals and families through life’s challenges with evidence-based care, empathetic listening, and tailored treatment plans. Whether you’re seeking medication management, talk therapy, or psychological assessment, our multidisciplinary team stands ready to support your journey toward well-being.
A Dedicated, Compassionate Clinical Team
At DGR Behavioral Health, each provider brings specialized expertise and heartfelt commitment to every session.
- Dr. Delfin is renowned for his compassionate expertise. Patients note that his empathetic approach “alleviated any fear” and “guided me through severe mental health crises.” His blend of professionalism and warmth ensures a safe space for even the most vulnerable moments.
- Eric Buckwalter has earned praise for collaborative care, empowering clients with choices: “He gave me several options and let me decide what to start with.” His patient-centered methodology helps each individual feel heard and in control of their treatment.
- Dan Smith delivers exceptional therapy anchored in genuine caring and rigorous professionalism. One client calls him “a phenomenal therapist … a credit to his profession.” His one-on-one sessions foster trust and lasting progress.
- Dr. John V. Timko, MD has a reputation for life-saving diagnoses and transformative outcomes. As one patient shares, “Without Dr. Timko, I would not be here today!” His accurate, timely assessments have led to profoundly positive life changes.
Personalized, Patient-Centered Care
We understand that no two stories are the same. From the very first consultation, our clinicians take time to listen, assess, and customize treatment plans that reflect each patient’s unique needs and goals. By integrating therapeutic modalities—CBT, psychodynamic talk therapy, medication management, and more—our team ensures that care evolves with you, not around you.
Striving for Accessible and Responsive Support
We recognize that reaching a mental health provider can feel daunting. Historically, some prospective patients have experienced difficulty connecting by phone or email. At DGR Behavioral Health, we have taken that feedback to heart. We are implementing improvements in our front-desk protocols and digital outreach to minimize voicemails going unanswered and to ensure timely replies to every inquiry. Our commitment is simple: clear communication is the cornerstone of compassionate care.
Continuity of Care & Smooth Transitions
A strong therapeutic relationship requires consistency. Many long-time patients value the continuity of care they receive—yet when a clinician’s schedule changes or a provider transitions out of the practice, gaps can occur. We are actively refining our transition process so that every patient has a clear pathway to ongoing support, including:
- Advance notice when your provider’s schedule changes
- Personalized referrals to another DGR clinician or trusted community partner
- Assistance with prescription management and medical record transfers
Transparent Policies & Respect for Your Time
At DGR Behavioral Health, we respect the time and energy you invest in seeking help. While our practice maintains appointment-setting guidelines—particularly for new patients—to ensure fairness and clinical quality, we continually review these policies with patient feedback in mind. If you ever face a late-arrival or cancellation challenge, our staff will work with you to reschedule promptly, minimizing any disruption in care.
Welcoming New Patients
We know that finding the right mental health provider can be stressful. Prospective patients sometimes encounter fully booked schedules, and we regret any frustration this may cause. To help, we provide:
- An up-to-date online portal showing clinician availability
- A referral list of qualified mental health professionals in the Wyomissing area
- Clear guidance on next steps when our clinicians are at capacity
Our goal is always to welcome new patients as quickly as possible, with transparent communication every step of the way.
Staff Professionalism & Warmth
First impressions matter. Whether you speak with our receptionists, intake coordinators, or billing specialists, you can expect courteous, professional support. While feedback has varied, our continuous staff-training initiatives ensure every interaction reflects our core values of respect, empathy, and prompt service.
Why Choose DGR Behavioral Health, LLC?
- Holistic Expertise: From psychiatrists who manage complex medication needs to therapists specializing in trauma, DGR’s multidisciplinary team covers the full spectrum of mental health care.
- Proven Provider Excellence: Clinicians like Dr. Delfin, Eric Buckwalter, Dan Smith, and Dr. Timko have transformed lives through empathy, collaboration, and diagnostic precision.
- Personalized Experience: We tailor every treatment plan to your individual goals, ensuring therapy and medication strategies evolve with your needs.
- Ongoing Improvements: We actively address patient feedback on communication, appointment policies, and continuity of care—because listening is at the heart of healing.
Get Started Today
If you’re ready to take the next step, we invite you to contact DGR Behavioral Health, LLC in Wyomissing, PA. Whether you’re a returning patient or considering us for the first time, our team is here to answer your questions, schedule your consultation, and guide you toward lasting mental health.
DGR Behavioral Health, LLC – Where expertise meets empathy, and your mental wellness is our unwavering priority.
Categories
About This Business
Planning
- Appointments recommended
Amenities
- Restroom
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible parking lot
Contact Information
Wyomissing, PA 19610
United States of America
Phone: +1 610-378-9601
Website: Visit Website
Customer Reviews
3.1 out of 5 stars
Based on 52 reviews
Review data
5 star reviews
- 46%
4 star reviews
- 6%
3 star reviews
- 0%
2 star reviews
- 6%
1 star reviews
- 42%
Working Hours
- Monday:
- 9:30AM-5PM
- Tuesday:
- 9:30AM-5PM
- Wednesday:
- 9:30AM-5PM
- Thursday:
- 9:30AM-5PM
- Friday:
- 9:30AM-5PM
- Saturday:
- Closed
- Sunday:
- Closed