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Diamond Credit Union

5.0(58 reviews)

What people love here...

Exceptional Service from Devan Gehr

Devan is repeatedly singled out for her professionalism, patience, and thorough guidance, making her a standout staff member.

Devan Gehr was amazing! She was extremely professional, knowledgeable with all products, patient and helpful.
My husband and I just opened our accounts at Diamond with Devan’s help. Devan was fantastic. Very personable and friendly and everything went so smoothly.

Key Themes from Reviews

Staff Friendliness & KnowledgePositive

Customers consistently praise the warm, friendly, and knowledgeable staff members across multiple branches.

"She is the most friendly, knowledgeable, and efficient individual we have ever had the pleasure of working with."
"Everyone has been so nice and welcoming since opening."

About Diamond Credit Union

Welcome to Diamond Credit Union in Reading, PA

Nestled in the heart of Reading, PA, Diamond Credit Union is more than a financial institution—it’s a community cornerstone where personalized guidance meets modern convenience. As a member-owned credit union and trusted financial planner, Diamond Credit Union blends hometown charm with cutting-edge innovation to deliver banking solutions that empower you to reach your financial goals. Whether you’re opening your first savings account, seeking a mortgage, or collaborating on a long-term financial plan, Diamond Credit Union’s warm atmosphere and expertly trained staff will make you feel right at home from day one.

Personalized, Knowledgeable Service

At the core of Diamond Credit Union’s success is an unwavering commitment to personalized, detail-oriented service. Members consistently praise the friendliness and expertise of each team member. It’s not just about completing transactions—it’s about forging relationships built on trust and clarity. Devan Gehr, for example, has earned a reputation for her professionalism and patience. Members say, “Devan Gehr was amazing! She was extremely professional, knowledgeable with all products, patient and helpful.” And at the new Cumru branch, financial planner Lizbeth Vega has become a local favorite: “Lizbeth Vega was friendly, knowledgeable, thorough and professional. She took her time and answered each and every one of my questions.” These standout professionals ensure you never walk away with lingering uncertainties—only confidence in your financial decisions.

Fast, Efficient Banking

In today’s fast-paced world, Diamond Credit Union understands that your time is precious. From account opening to loan approval, speed and efficiency are top priorities. New members regularly marvel at how quickly the process unfolds: “Inside of 24 hours DCU opened an account for us, provided financing and the paperwork to set us up for success.” At the Cumru branch, one member noted, “I was in & out within 30 minutes.” This level of responsiveness isn’t an accident; it’s the result of streamlined processes, proactive staff training, and a genuine desire to help you get on with your day—confident in the knowledge that your finances are in expert hands.

Innovation & Self-Service Technology

Diamond Credit Union continually invests in technology to enhance your banking experience. From sleek self-service deposit machines to state-of-the-art drive-thru innovations, these advancements minimize wait times and simplify routine tasks. Members rave, “I love the machines they have for your deposit—so quick and neat you don’t have to wait long,” and, “I love the new drive-thru technology at the Shillington branch.” By integrating these user-friendly tools, Diamond empowers you to conduct everyday banking securely and swiftly, freeing up staff to focus on high-touch services like financial planning and personalized advice.

A Welcoming, Impeccable Environment

Stepping into a Diamond Credit Union branch feels like entering a space designed with you in mind. Every location boasts a clean, modern interior, ample parking, and thoughtfully laid-out exteriors that convey a sense of importance from the moment you arrive. “This recently opened branch had ample parking and the building was kept very clean,” one member observed. Another noted, “The branch is impeccable in design—even the curved front spaces in the parking lot make you feel valued.” Whether you’re a longtime local or new to Reading, you’ll appreciate the inviting ambiance and accessibility—including multiple drive-up lanes with ATM access at select branches.

Comprehensive Financial Solutions

As your local credit union and financial planner, Diamond Credit Union offers a full suite of products tailored to your needs. Savings and checking accounts come with competitive rates and no hidden fees, while home and auto loans feature flexible terms designed to fit your budget. Retirement planning, investment advisory services, and personalized financial roadmaps ensure you have a clear path toward long-term stability. And because Diamond is member-owned, every decision is made with your best interests in mind—no stockholders, just neighbors helping neighbors.

Why Choose Diamond Credit Union?

  1. Staff Friendliness & Expertise: Warm welcomes from dedicated professionals like Devan Gehr and Lizbeth Vega, who take the time to answer every question.
  2. Speed & Efficiency: Open accounts, secure loans, and complete transactions faster than ever, thanks to streamlined processes.
  3. Innovative Technology: Self-service deposits and drive-thru solutions make everyday banking effortless.
  4. Inviting Atmosphere: Clean, well-designed branches with convenient parking and drive-up access.
  5. Member-Focused Financial Planning: Comprehensive guidance that adapts to your life’s changing needs.

Join the Diamond Difference Today

At Diamond Credit Union in Reading, PA, your financial well-being is our highest priority. Experience how personalized attention, state-of-the-art technology, and a genuine community spirit can transform your banking journey. Discover why members consistently praise our friendly, knowledgeable staff and efficient service. Visit us in Reading or at one of our convenient branch locations and see how Diamond Credit Union is more than a credit union—it’s your partner in financial success.

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About This Business

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Contact Information

1030 Cedar Top Rd
Reading, PA 19607
United States of America

Website: Visit Website

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Customer Reviews

5.0 out of 5 stars

Based on 58 reviews

Review data

5 star reviews

98%

4 star reviews

2%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

Working Hours

Monday:
9AM-5PM
Tuesday:
9AM-5PM
Wednesday:
9AM-5PM
Thursday:
9AM-7PM
Friday:
9AM-6PM
Saturday:
Closed
Sunday:
Closed

Location Map