
DiLella Veterinary Services
DiLella Veterinary Services in Fleetwood provides compassionate and skilled veterinary care known for its gentle pet handling and comprehensive diagnostic expertise. Clients value their affordable, straightforward treatment plans and comforting in-home and end-of-life services.
What people love about DiLella Veterinary Services
Compassionate Euthanasia & Memorial Package
This highly detailed, empathetic end-of-life process—including a keepsake package—left a profound impact on pet owners.
House-Call Visits by Dr. DiLella
The convenience and personalized care of at-home veterinary services are repeatedly singled out as exceptional.
In-Office Calming Techniques (Peanut Butter Distraction)
Small touches like using peanut butter to soothe pets during procedures demonstrate thoughtful handling that customers love.
Honest, No-Pressure Treatment Planning
The vet’s straightforward approach—focusing on necessary treatments and clear cost expectations—resonates strongly with clients.
Key Themes from Reviews of DiLella Veterinary Services
Staff Compassion & Pet Handling
PositiveCustomers emphasize how gentle, patient and affectionate the team is with pets, using treats and soothing techniques to put animals at ease.
Professional Expertise & Diagnostic Care
PositiveReviewers praise the vets’ knowledge, thorough diagnostics, and appropriate referrals for complex or critical cases.
Pricing & Value
PositiveCustomers appreciate fair pricing, clear recommendations, and avoidance of superfluous procedures.
Scheduling & Appointment Policies
MixedWhile many value prompt, low-wait appointments, others find the strict late-arrival and deposit policies inflexible.
Communication & Customer Engagement
MixedSeveral reviewers enjoy thorough explanations and friendly dialogue, but a handful report brusque or condescending interactions.
End-of-Life & House-Call Services
PositiveClients highly value the compassionate in-home visits and personalized, respectful euthanasia and memorial offerings.
Clinic Atmosphere & Environment
PositiveThe welcoming, bright, and relaxed clinic setting contributes to both pet and owner comfort.
About DiLella Veterinary Services
Welcome to DiLella Veterinary Services
Nestled in the heart of Fleetwood, PA, DiLella Veterinary Services brings together professional expertise, genuine kindness, and a heartfelt commitment to every pet that walks through our doors—or receives care in the comfort of home. Whether you’re seeking routine checkups, advanced diagnostics, or compassionate end-of-life support, our dedicated team of veterinarians and support staff delivers personalized attention with honesty, respect, and unwavering love for your animal family members.
Compassionate Pet Handling
At DiLella Veterinary Services, we understand that a trip to the vet can be stressful for pets and owners alike. That’s why our staff specializes in gentle handling techniques designed to put even the most anxious animals at ease. From our signature peanut-butter distraction strategy during vaccinations to offering soothing treats and calm reassurance, we make every effort to transform clinical procedures into positive experiences. One happy customer marveled: “They did an amazing job controlling our big boxer…and he was caught up in the love and cheese wiz.” Our affectionate approach leaves tails wagging and hearts at peace.
Expert Diagnostics & Medical Care
Trust and expertise go hand in hand here. Dr. DiLella and our veterinary team bring years of specialized training to each consultation, employing thorough diagnostics and up-to-date medical protocols. When it comes to complex or critical cases, we don’t hesitate to coordinate with emergency hospitals or specialists. As one relieved pet parent shared, “They knew when her care was beyond their capabilities and referred us to an emergency hospital that literally revived our cat.” Whether it’s pinpointing a stubborn ailment or crafting a long-term health plan, our focus is always on accurate, effective treatment.
Transparent Pricing & Honest Treatment Plans
We believe your pet’s wellbeing should never be overshadowed by surprise bills or unnecessary tests. DiLella Veterinary Services is proud to offer affordable treatment options tailored to your pet’s specific needs—nothing more, nothing less. You’ll receive clear estimates, straight-forward explanations, and compassionate guidance every step of the way. “Amazingly affordable treatment plans…genuinely kind and caring veterinary attention,” one review noted. Our no-pressure approach means you can make informed decisions confidently, knowing we have your pet’s best interests at heart.
Scheduling & Appointment Policies
To ensure prompt, low-wait visits, DiLella Veterinary Services operates on a strict scheduling model. Many clients appreciate our punctual system—“in and out in under an hour”—while others have found our late-arrival policy a bit rigid. We value your time and aim to see each patient promptly, but we also ask that you arrive on time or reschedule if you’re more than five minutes late. This balanced approach lets us maintain a calm environment and give every pet the attention they deserve.
Clear Communication & Friendly Engagement
Open dialogue is a cornerstone of our practice. We take the time to walk you through diagnoses, explain treatment options, and answer every question with patience and clarity. Many clients praise our staff: “Thanks for taking the time to answer our questions over health concerns.” On occasion, feedback hints at moments of brusqueness—but rest assured, we view each comment as an opportunity to refine our customer engagement and ensure every interaction feels warm, informative, and respectful.
House-Calls & Compassionate End-of-Life Care
Life doesn’t always wait for appointments. That’s why Dr. DiLella and our team offer in-home veterinary visits for clients who face mobility challenges or whose pets require the comfort of familiar surroundings. One grateful customer reflected, “When my mom was unable to walk…Dr. DiLella and her crew came to the house to tend to all the animals.” When it comes time to say goodbye, we handle end-of-life decisions with the utmost empathy. Our house-call euthanasia service, paired with a thoughtful memorial package—including a beautiful keepsake box and seed card—allows you uninterrupted, private moments with your beloved companion.
A Welcoming, Relaxed Clinic Atmosphere
From the moment you enter our bright, colorful office, you’ll feel the inviting energy that sets DiLella Veterinary Services apart. Calming music, cheerful decor, and a friendly greeting create a space where both pets and owners can relax. “The office is happy and colorful. Very nice atmosphere. My puppers wasn’t nervous. That speaks volumes,” shared one visitor. We’ve designed every detail to foster trust, reduce anxiety, and make veterinary care a positive chapter in your pet’s life story.
Why Fleetwood Chooses DiLella Veterinary Services
DiLella Veterinary Services stands out in Fleetwood, PA, because we blend top-tier medical expertise with heartfelt compassion. From gentle handling tricks like peanut-butter distractions to honest, no-pressure treatment recommendations, we champion your pet’s health without compromise. Our commitment to transparent pricing, punctual scheduling, and clear communication ensures you always know what to expect. And for those moments when your pet needs care at home or a dignified farewell, our house-call and end-of-life services reflect the same respect and tenderness you’d extend yourself.
Join the countless pet families who trust DiLella Veterinary Services for veterinary care that truly cares. Schedule your consultation today and discover the difference that professional skill, unwavering compassion, and genuine warmth can make in your pet’s life.
Unique Details About DiLella Veterinary Services
Crowd
- LGBTQ+ friendly
- Transgender safespace
Other
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Amenities
- Restroom
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible parking lot
Alternative Local Businesses in Fleetwood, PA
Contact Information for DiLella Veterinary Services
Fleetwood, PA 19522
United States of America
County: Berks County
Phone: +1 610-944-1538
Website: Visit Website
Customer Reviews
4.7 out of 5 stars
Based on 102 reviews
Review data
5 star reviews
- 86%
4 star reviews
- 6%
3 star reviews
- 2%
2 star reviews
- 0%
1 star reviews
- 6%
Working Hours / Hours of Operation
- Monday:
- 9AM-7PM
- Tuesday:
- 9AM-5PM
- Wednesday:
- 9AM-5PM
- Thursday:
- 9AM-7PM
- Friday:
- 9AM-1PM
- Saturday:
- Closed
- Sunday:
- Closed



