What people love here...
Friendly Bus Yard Consultation
The customer specifically praises the attentive, approachable nature of the sales team.
Key Themes from Reviews
Safety ConcernsNegative
Customers are alarmed by unsafe driving and fear for children’s safety.
About Eshelman Transportation Inc.
Eshelman Transportation Inc. – Movers in Leesport, PA
Nestled in the heart of Berks County, Eshelman Transportation Inc. has built its reputation as a dedicated mover serving Leesport, Pennsylvania, and surrounding communities. Specializing in full-service moves, our team of experienced professionals understands that every relocation—whether it’s a family home, a small office, or specialized cargo—deserves careful planning, clear communication, and an unwavering commitment to customer satisfaction. From the moment you request a quote, we strive to demonstrate why so many clients trust us to handle their most valuable possessions.
Friendly Consultations and Transparent Service Records
One of the hallmarks of Eshelman Transportation Inc. is our approachable, knowledgeable sales and yard consultation team. Prospective customers frequently remark on the “very nice busyard… very helpful” staff who walk through each step of the moving process with patience and clarity. We believe that an informed customer is a confident customer, so we maintain detailed, easy-to-understand maintenance and service records for every vehicle in our fleet. By clearly explaining our rigorous upkeep protocols and sharing comprehensive service histories, we help clients see exactly why consistent maintenance is essential to a smooth, dependable move.
Commitment to Safety and Accountability
Safety is the backbone of our business. While some clients have raised concerns—citing incidents where they “seem to have no problem with placing a child in danger” or noting when “a driver who should absolutely not be driving the bus” was behind the wheel—Eshelman Transportation Inc. takes such feedback very seriously. We continuously review and refine our driver training, vehicle inspection routines, and on-road monitoring systems to ensure every trip meets the highest industry standards. When concerns arise, we dive deep into root-cause analysis, hold our teams to clear accountability standards, and implement corrective actions promptly. Our goal is to earn peace of mind alongside a safe journey every time.
Responsive Customer Support
We recognize that moving can be stressful, and clear communication is paramount. Some customers have shared frustration, stating they “still have not had anyone contact me” or describing a year-long struggle with follow-up. At Eshelman Transportation Inc., we’ve taken that feedback to heart. Our customer support protocols now include structured inquiry-tracking software, regular status-check calls, and dedicated follow-up teams to ensure no questions go unanswered. Whether you’re confirming a pick-up time, inquiring about storage options, or seeking post-move support, our aim is to give you timely, transparent updates until every detail is resolved to your satisfaction.
Professional Leadership and Ongoing Improvements
Great companies stand on the strength of their leadership. Some reviews have labeled our management “horrible” and criticized a tendency to “point fingers at people who quit or get fired.” In response, Eshelman Transportation Inc. is refining its leadership philosophy, emphasizing constructive problem-solving over blame and fostering a culture where every team member—from dispatchers to drivers—is empowered to own outcomes. Through regular performance reviews, targeted staff training, and an open-door policy for internal feedback, we’re working tirelessly to ensure that our organizational backbone supports, rather than hinders, your moving experience.
Why Choose Eshelman Transportation Inc.?
At the end of the day, a move is more than logistics—it’s a partnership. Here’s what sets us apart:
• Attentive Consultations: Our friendly team guides you through every step, tailoring solutions to your specific needs.
• Transparent Records: We share comprehensive vehicle maintenance histories so you can move forward with confidence.
• Safety-First Culture: Continuous driver training and inspection routines ensure your family and belongings are protected.
• Responsive Communication: Structured follow-up protocols mean you’ll never be left wondering about your move’s status.
• Commitment to Improvement: Leadership initiatives focus on accountability, problem-solving, and turning feedback into action.
Whether you’re planning a local move within Leesport or coordinating a longer-distance haul, Eshelman Transportation Inc. combines small-town dedication with professional-grade moving services. Reach out today to discover how our movers can turn your next relocation into a seamless, well-coordinated journey.
Categories
Contact Information
Leesport, PA 19533
United States of America
Phone: +1 610-916-4771
Customer Reviews
3.7 out of 5 stars
Based on 9 reviews
Review data
5 star reviews
- 67%
4 star reviews
- 0%
3 star reviews
- 0%
2 star reviews
- 0%
1 star reviews
- 33%