What people love here...
Responsible and Quality Owners
A personal endorsement of the owners’ character and workmanship stands out amid predominantly negative feedback.
Key Themes from Reviews
Communication/ResponsivenessNegative
Customers consistently report that staff do not return calls or provide updates.
About G&J Auto Services
About G&J Auto Services
Located in the heart of Reading, PA, G&J Auto Services is your neighborhood auto repair shop dedicated to keeping your vehicle running smoothly and safely. Founded and operated by local automotive professionals, G&J has built its reputation on hands-on expertise, honest workmanship, and a genuine commitment to customer satisfaction. Whether you’re in for routine maintenance or more extensive diagnostics, our shop combines decades of technical know-how with a personal touch that only a family-styled business can deliver.
Personalized Care You Can Trust
At the core of G&J Auto Services are owners who live and breathe the work they do. “This is a great shop…I know the owners for a long time…they are good quality and responsible people,” one long-time customer shared, underscoring the integrity that drives everything we do. That personal endorsement reflects our promise:
• We treat every vehicle as if it were our own.
• We stand by our recommendations, ensuring you pay only for services you truly need.
• We back our work with clear explanations, so you can make informed decisions without pressure or surprises.
Commitment to Clear Communication
We understand that entrusting your vehicle to any auto repair shop can feel stressful—especially when you’re left wondering about progress or next steps. In response to customer feedback, G&J Auto Services has overhauled our communication channels to keep you in the loop from drop-off to pick-up:
• Prompt Callbacks & Email Alerts: Never wonder “what’s happening with my car?” again. Our team commits to returning every call and message within 24 hours.
• Status Updates: Receive timely notifications whenever an inspection is complete, parts are on order, or your vehicle is ready for its next diagnostic scan.
• Dedicated Service Advisor: You’ll always have a single point of contact who knows your vehicle’s history and can answer questions on the spot.
Reliable and Timely Repairs
We’ve heard the frustration of customers whose cars sat idle for weeks. To eliminate any unexpected delays, G&J Auto Services employs a streamlined workflow that prioritizes efficiency without cutting corners:
• Transparent Timelines: From the moment you authorize work, you’ll receive an estimated completion date based on parts availability and scheduling.
• Express Scheduling: We maintain a fully stocked inventory of common parts and lubricants to minimize downtime.
• Follow-Through Guarantee: If an unforeseen issue arises, you’ll be the first to know—no vehicles left unattended and no unanswered questions.
Quality Workmanship and Professionalism
Quality isn’t just a buzzword at G&J; it’s a standard we live by, day in and day out. You’ll find a clean, organized shop environment and technicians who wear uniforms, practice industry-approved safety measures, and treat your vehicle with the respect it deserves. We combine manufacturer-grade tools with ongoing staff training to deliver:
• Precision Repairs: From brake jobs to engine rebuilds, our team diagnoses the root cause of a problem and addresses it correctly the first time.
• After-Service Support: Should any unexpected issue occur after you leave our lot, we stand behind our work—fast.
• “Good service ✅,” as one satisfied driver simply put it, reflecting the straightforward reliability we strive for.
Transparent Pricing and Value
Nobody likes hidden fees or unexplained charges. At G&J Auto Services, we believe in up-front, honest pricing that respects your budget:
• Detailed Estimates: Every repair comes with a clear breakdown of parts, labor, and taxes—so you always know what you’re paying for.
• Flexible Payment Options: From major credit cards to mobile pay solutions, we make settling your bill as easy as scheduling your next appointment.
• Timely Refunds: Advance payments are securely managed, and any credits due are processed promptly without unnecessary hold times.
Visit G&J Auto Services Today
If you’re searching for “auto repair shop in Reading, PA,” look no further than G&J Auto Services. Backed by local endorsements, a renewed focus on communication, and an unwavering dedication to quality, we’re here to earn your trust one repair at a time. Stop by our shop, call us for a no-obligation consultation, or schedule your vehicle’s next service online—experience firsthand why so many of your neighbors rely on G&J Auto Services to keep their cars safe, reliable, and road-ready.
Categories
About This Business
Payments
- Debit cards
- Credit cards
- NFC mobile payments
Amenities
- Mechanic
- Restroom
Offerings
- Oil change
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Contact Information
Reading, PA 19609
United States of America
Phone: +1 484-355-8883
Customer Reviews
2.3 out of 5 stars
Based on 9 reviews
Review data
5 star reviews
- 33%
4 star reviews
- 0%
3 star reviews
- 0%
2 star reviews
- 0%
1 star reviews
- 67%
Working Hours
- Monday:
- 9AM-6PM
- Tuesday:
- 9AM-6PM
- Wednesday:
- 9AM-6PM
- Thursday:
- 9AM-6PM
- Friday:
- 9AM-6PM
- Saturday:
- 9AM-2PM
- Sunday:
- Closed