Heritage Auto Sales & Service
What people love here...
Joy’s Personalized Communication
Multiple reviewers name Joy as especially clear, patient, and respectful of customer choices.
Key Themes from Reviews
Transparency & HonestyPositive
Customers consistently praise the shop’s clear explanations and refusal to upsell unnecessary work.
About Heritage Auto Sales & Service
Welcome to Heritage Auto Sales & Service
Located in the heart of Reading, PA, Heritage Auto Sales & Service has built a sterling reputation as a full-service auto repair shop and used car dealer. Whether you need routine oil change service, a thorough car inspection station check, or expert bodywork, our team of certified mechanics delivers honest advice, quality workmanship, and a level of care that keeps drivers returning for years. From tune-ups and brake shop repairs to wheel alignment service, we treat every vehicle as if it were our own.
Comprehensive Auto Repair & Maintenance
At Heritage Auto Sales & Service, we offer a complete suite of car repair and maintenance services designed to keep your vehicle running safely and smoothly. Need an oil change service? Our technicians replace fluids, filters, and gaskets with precision. Looking for a full auto tune-up service or brake shop expertise? We inspect spark plugs, belts, brake pads, and rotors to restore peak performance. Our auto body shop specialists handle collision repairs and paint matching to bring your car back to showroom condition.
Transparent, Honest Diagnostics
Honesty is our cornerstone. You’ll never face surprise fees or unnecessary upsells when you visit our shop. As one customer shared, “100% honest about what is needed, what can be waited for, and the potential risks associated with that.” We empower you to make informed decisions by explaining each diagnostic finding in clear, straightforward language. If there are non-urgent items, we’ll list them for future consideration—no pressure, just peace of mind.
Exceptional Value & Fair Pricing
Our pricing philosophy strikes the right balance between quality and affordability. Many clients praise our “reasonable prices,” and note that we deliver “good old fashioned quality workmanship at an affordable price.” While a handful of customers have expressed concerns about cost, our goal remains the same: to provide transparent estimates and detailed invoices so you always understand what you’re paying for and why.
Friendly, Professional Team
From the moment you walk through our doors, you’ll notice the Heritage difference. Our front-desk staff greet every guest with warmth and respect, making the experience as pleasant as possible. Customers frequently comment that “everyone was extremely polite, friendly and knowledgeable,” and that “the ladies are AMAZING (&) a highlight of my day.” Whether it’s scheduling an appointment or explaining repair options, our team treats you like family.
Convenience with Loaner Vehicles & Rentals
We understand that being without a car can disrupt your entire day. That’s why we’re proud to offer complimentary loaner vehicles and rental matches for customers whose cars are in our care. Need a family-friendly model? We’ll find one that fits. “They even gave me a rental while my car was being repaired,” one client said, while another noted, “They rented us the same model, which was perfect for our large family.” Enjoy life without interruption.
Real-Time Communication & Automated Updates
Stay informed every step of the way with our state-of-the-art notification and tracking system. We text you when parts arrive, send photos of completed repairs, and update you on any unforeseen issues. One customer raved, “I love the automated, informative notification/tracking system!!” By combining skilled craftsmanship with modern technology, we eliminate uncertainty and keep you in the loop.
Thorough, No-Nonsense Repairs
When it comes to diagnostics and repairs, we leave no stone unturned. Our multi-point inspections are famous in Reading for uncovering hidden concerns before they become costly problems. As one satisfied driver put it, “I have never had a more thorough inspection in my car’s life.” Whether it’s an alternator replacement or a complex engine rebuild, our mechanics deliver durable solutions and honest recommendations.
Scheduling & Turnaround Times
We strive for efficient, reliable turnaround, but we also recognize that every repair is unique. Many customers appreciate our prompt diagnosis and timely service: “Problem was diagnosed promptly and repaired on a timely basis.” On occasion, extended waits or rescheduled appointments occur. If you ever face a delay, our team will communicate openly, work to minimize inconvenience, and—even better—offer a courtesy vehicle so you can stay on track.
Spotlight on Joy’s Personalized Service
One aspect that garners rave reviews is the personalized care provided by our service advisor, Joy. Known for her clear, patient communication, she “texts cost estimates upfront before starting” and takes time to explain options without pressure. “Joy was wonderful! They went through all the details with me,” said one reviewer. Her dedication to customer satisfaction exemplifies Heritage Auto’s commitment to service excellence.
Visit Heritage Auto Sales & Service Today
Experience automotive care that prioritizes honesty, quality, and convenience. Whether you’re in search of a trustworthy car inspection station, a skilled mechanic for car repair and maintenance, or a dependable used car dealer, Heritage Auto Sales & Service in Reading, PA, is your go-to destination. Contact us to schedule an appointment, request a loaner vehicle, or learn more about our services. We look forward to keeping you safely on the road!
About This Business
Payments
- Debit cards
- Credit cards
- NFC mobile payments
Planning
- Appointments recommended
Amenities
- Mechanic
- Restroom
Offerings
- Oil change
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- Onsite services
Contact Information
Reading, PA 19611
United States of America
Phone: +1 610-396-9262
Website: Visit Website
Customer Reviews
4.6 out of 5 stars
Based on 145 reviews
Review data
5 star reviews
- 83%
4 star reviews
- 5%
3 star reviews
- 5%
2 star reviews
- 3%
1 star reviews
- 4%
Working Hours
- Monday:
- 8AM-5PM
- Tuesday:
- 8AM-5PM
- Wednesday:
- 8AM-5PM
- Thursday:
- 8AM-5PM
- Friday:
- 8AM-5PM
- Saturday:
- Closed
- Sunday:
- Closed