Home365 - Reading
What people love here...
Exceptional Service from Idaly Moriel
Idaly is mentioned multiple times by name for going above and beyond on billing and general inquiries.
Key Themes from Reviews
Communication & ResponsivenessMixed
Some customers struggle to get any response from Home365, while others praise timely and clear updates.
About Home365 - Reading
Welcome to Home365 – Reading
Nestled in the heart of Reading, PA, Home365 – Reading is a full-service property management company dedicated to connecting renters with beautifully maintained homes while delivering an exceptional leasing experience. Our local team combines modern technology with a personal touch, ensuring every step—from your initial inquiry to move-in day—is as smooth and transparent as possible.
Personalized Communication, When You Need It
At Home365 – Reading, we recognize that clear, timely communication is vital. Many clients praise our upfront updates and responsive outreach: “The communication has been very upfront and timely.” Whether you’re asking about availability, rental rates, or lease terms, our aim is to keep you informed. We understand, though, that experiences can vary. While some have found our automated portal requires patience, our people-first ethos shines through in every direct interaction. You won’t be left waiting—our leasing experts, like Alfonso Castillo, are always ready to pick up the phone or reply to your text with answers you can trust.
Transparent Application Process
Applying for a new rental should never feel like a leap in the dark. We’ve heard renter feedback loud and clear: no one wants to pay fees without clarity on their application status. While standard application fees apply, we back them with prompt acknowledgments and clear timelines. Our goal is to make each step transparent—from the moment you submit your online application to the second you receive an approval. If questions arise—why a fee is charged, how long the review takes, or what documentation is needed—our team members like Idaly Moriel are on hand to walk you through the details, ensuring you always know where you stand.
Reliable Touring and In-Person Support
Scheduling a home tour should be exciting, not a scheduling headache. We understand how frustrating it can be to wait in the cold or rearrange your day at the last minute. That’s why Home365 – Reading is committed to reliability. When you book a showing, you can count on our team to be there. Should any unexpected conflict arise, we proactively notify you and swiftly arrange an alternative time. Our local property managers, led by Ebony, pride themselves on punctuality and preparation—so every appointment feels effortless and every home shines just as brightly in person as it does online.
Empowering Tenants Through Our Portal
Our online portal centralizes every aspect of your tenancy—applications, maintenance requests, rental payments—but it’s more than just forms and buttons. While automation drives efficiency, our portal also flags urgent requests and routes them directly to team members who care. Instead of wondering who’s on the other end, you can trust that your questions escalate to live support. Whether you need help resetting your password or guidance on lease addendums, our portal ensures you reach a knowledgeable human voice without delay.
Exceptional Staff Professionalism & Friendliness
What truly sets Home365 – Reading apart is our people. From your first hello to move-out day, our staff members embody professionalism, courtesy, and genuine care.
• Ebony, our hands-on property manager, consistently earns praise for her attention to detail and proactive follow-through: “This is a property management that actually cares about their houses.”
• Alfonso Castillo, our leasing coordinator, makes every move-in seamless: “Any questions I had were answered immediately! With his help, I was able to move without any hassles.”
• Idaly Moriel stands out for her kindness and efficiency on billing and general inquiries: “Very pleased with the service—prompt, efficient, and courteous.”
• And when it comes to cross-departmental coordination, Nick Ramdas reevaluates what “customer success” means: “He regularly & proactively communicates his status & plans… will not close a request without ensuring I'm satisfied.”
Homes That Exceed Expectations
A great property manager doesn’t just list homes—it curates living spaces. Prospective renters often tell us, “The property was immaculate and beautiful… job well done!” Our commitment to quality means each home is professionally cleaned, checked, and staged so that photographs reflect reality. When you tour one of our homes, you’ll discover that our online images do justice to every gleaming countertop, freshly painted wall, and well-kept lawn.
Your Next Home Awaits
Whether you’re a first-time renter, relocating to Reading, PA, or searching for your next ideal residence, Home365 – Reading is here to guide you. We blend cutting-edge technology with a personal, human approach—so you never feel like “just another application.” From transparent communication to dependable showings, from an intuitive portal to staff who truly care, we’ve built our reputation on listening to renters and delivering on our promises.
Join the many satisfied tenants who have found their perfect home with Home365 – Reading. Reach out today for a tour, ask a question through our portal, or speak directly with one of our dedicated leasing professionals. Your next chapter starts here.
Categories
Contact Information
Reading, PA 19602
United States of America
Phone: +1 800-837-0037
Website: Visit Website
Customer Reviews
3.2 out of 5 stars
Based on 23 reviews
Review data
5 star reviews
- 48%
4 star reviews
- 4%
3 star reviews
- 4%
2 star reviews
- 4%
1 star reviews
- 39%
Working Hours
- Monday:
- 9AM-4:30PM
- Tuesday:
- 9AM-4:30PM
- Wednesday:
- 9AM-4:30PM
- Thursday:
- 9AM-4:30PM
- Friday:
- 9AM-4:30PM
- Saturday:
- Closed
- Sunday:
- Closed