Hoppes Auto Repair
What people love here...
Exceptional Courtesy from Mary
Mary’s friendly, customer-first approach makes a memorable positive impact on visitors.
Key Themes from Reviews
Customer Service & FriendlinessPositive
Customers consistently praise the staff’s warm, helpful demeanor and clear communication.
About Hoppes Auto Repair
About Hoppes Auto Repair
Nestled in the heart of Temple, PA, Hoppes Auto Repair has built a sterling reputation as your go-to car inspection station and full-service auto care center. Whether you’re rolling in for a state inspection or more comprehensive diagnostics, Hoppes Auto Repair combines small-town warmth with big-time expertise. From the moment you drive through the garage doors, you’ll notice a genuine commitment to quality, transparency, and a customer-first attitude that sets this shop apart.
Friendly, Customer-First Service
One of the defining hallmarks of Hoppes Auto Repair is its welcoming atmosphere. Mary, the friendly face behind the front desk, greets every visitor with a courteous smile and a clear explanation of services—“Mary … was a pleasure to speak to, very courteous and accommodating,” raves one satisfied customer. Clients regularly highlight how the team takes the time to listen to concerns, walk through inspection results, and answer questions in everyday language. This approachable style turns routine visits into stress-free experiences, fostering both trust and loyalty.
Fair Pricing Without Compromise
In today’s market, value matters. At Hoppes Auto Repair, you’ll find transparent quotes, honest estimates, and competitive rates that won’t break the bank. Reviewers consistently remark, “Oh, and not to mention, reasonably priced,” noting that the shop never sacrifices quality for cost. Whether you need a quick safety inspection or a more involved repair job, you can rest assured the fee you’re charged reflects actual parts and labor—no hidden fees, no surprise add-ons.
Skilled and Knowledgeable Technicians
At the core of Hoppes Auto Repair’s success is the exceptional technical skill of its mechanics. Owner and head mechanic Brian (often spelled Bryan) Hoppes leads a team of certified professionals whose expertise spans inspections, diagnostics, and a full suite of repair services. One customer summed it up: “Bryan Hoppes is a great person and knows his cars and trucks.” Another noted, “Head mechanic is the real deal. Super professional and courteous.” That level of competence means your vehicle is in capable hands, whether you drive a compact sedan or a heavy-duty pickup.
Professionalism and Integrity
Most patrons applaud the polished, honest environment at Hoppes Auto Repair. Transparent communication, detailed work orders, and a commitment to doing right by the customer define every interaction. At the same time, the business remains open to feedback and continuously refines its processes. While a rare negative voice spoke of unprofessional treatment, the overwhelming consensus highlights a culture of respect, accountability, and unwavering integrity.
Clear Communication and Flexible Scheduling
One of the most frequent praises centers on reliable communication. During busy periods, the team works diligently to accommodate urgent scheduling needs: “Squeezed us in at the end of January which must be a very busy time.” Customers appreciate proactive status updates, so there are never any guesses about when repairs will be completed. When follow-up calls and reminders are on point, drivers can plan around downtime rather than scrambling for last-minute fixes. This reliability extends to every facet of the business, from appointment confirmations to friendly check-in calls.
Transparent Post-Service Follow-Up
A hallmark of exceptional customer care is clear guidance on what’s been completed and what future attention your vehicle may require. Technicians at Hoppes Auto Repair go the extra mile by providing detailed reports—“Gave us follow up info on what passed but what really should be fixed with prices”—and outlining maintenance timelines. This approach empowers drivers to make informed decisions, budget for upcoming services, and avoid unexpected breakdowns down the road.
Why Temple Drivers Trust Hoppes Auto Repair
From commuters making the daily trek through Lancaster County to weekend adventurers towing campers or boats, drivers in Temple and beyond rely on Hoppes Auto Repair’s blend of friendly service, fair pricing, and expert care. The shop’s unwavering dedication to communication ensures you’ll never be left wondering about the status of your vehicle. With ample positive feedback praising Mary’s courtesy, Brian’s technical know-how, and the team’s ability to handle tight schedules, Hoppes Auto Repair stands out as a reliable partner in vehicle maintenance.
Visit Hoppes Auto Repair Today
Ready for a car inspection station that treats you like family and your car like gold? Stop by Hoppes Auto Repair at its convenient Temple, PA location. Experience firsthand why so many drivers recommend this shop for inspections, routine maintenance, and more extensive repairs. When you choose Hoppes, you choose clear communication, fair pricing, and the skilled expertise your vehicle deserves—every time.
Categories
About This Business
Amenities
- Mechanic
Offerings
- Oil change
Accessibility
- Wheelchair accessible parking lot
Contact Information
Temple, PA 19560
United States of America
Phone: +1 610-921-2505
Customer Reviews
4.5 out of 5 stars
Based on 17 reviews
Review data
5 star reviews
- 88%
4 star reviews
- 0%
3 star reviews
- 0%
2 star reviews
- 0%
1 star reviews
- 12%