Independent Home Solutions - Stairlifts, Ramps and Walk in Showers
What people love here...
Exceptional Service by Rick
Rick is frequently named and praised for both his technical know-how and compassionate demeanor.
Key Themes from Reviews
Staff Expertise & ProfessionalismPositive
Customers consistently praise the skill, knowledge, and professionalism of the service technicians.
About Independent Home Solutions - Stairlifts, Ramps and Walk in Showers
Independent Home Solutions – Stairlifts, Ramps and Walk-in Showers
Independent Home Solutions – Stairlifts, Ramps and Walk-in Showers is your trusted mobility equipment supplier, elevator service provider, medical supply store, and stair contractor serving Lancaster, Lebanon, and communities throughout Central Pennsylvania. From the moment you reach out to our service establishment, you’ll experience a level of care and professionalism that transforms your home into a safer, more accessible environment for everyone you love.
Staff Expertise & Professionalism
At the heart of Independent Home Solutions is a team of seasoned professionals whose skill and knowledge have earned glowing praise from customers. Whether you’re talking about Rick, affectionately referred to as “a gentleman & knowledgeable service man,” or Pete, whose clear communication and approachable manner leave clients feeling confident, our technicians set the standard for excellence. Customers often remark, “Rick is fantastic and knows just what is needed to fix the problem!” and “Pete in service was excellent! He was very informative and helpful.” Their thoughtful guidance helps you navigate choices—from selecting the ideal stairlift model to customizing a walk-in shower—ensuring that you understand every step of the process.
Responsiveness & Timeliness
Our community depends on prompt, reliable service, and we deliver. Independent Home Solutions prides itself on its rapid response times and efficient project completion. As one satisfied customer noted, “Beth & I would like to thank you for…being prompt.” Another added, “Great response time and service.” We know that when mobility equipment needs repair or a new installation is scheduled, timing is everything. That’s why our dispatch team and field technicians work in concert to arrive on time, fully prepared, and ready to restore your peace of mind.
Superior Installation & Product Quality
Choosing the right stairlift, ramp, or walk-in shower can dramatically enhance independence at home—provided the installation is flawless. Our stair contractor specialists, such as Pete and Zane, have earned high marks for meticulous workmanship and a seamless, start-to-finish process. “Love my stairlift! Pete and Zane did a great job from start to finish,” one homeowner raved. Our commitment to quality goes beyond installation. As a leading medical supply store and mobility equipment supplier, we partner with top manufacturers to offer products known for durability and performance, ensuring that every ramp, rail, and shower seat stands up to daily use with ease.
Compassionate Customer Care
We understand that adapting your home for mobility needs can be an emotional journey. That’s why Independent Home Solutions emphasizes compassion and empathy at every touchpoint. One client shared, “Caring about Beth’s problems with MS. You are a God-sent helper,” while another reflected, “It felt like the old days when people cared.” From your first phone call to the final walkthrough, our goal is to put you—and your family—at ease. Our service establishment is not just a place to buy equipment; it’s a hub of support, knowledge, and genuine concern for your well-being.
Community Partnership & Social Responsibility
Independent Home Solutions is proud to partner with the ALS Association, a collaboration our customers have embraced wholeheartedly. “We’re so thankful they are partnered with the ALS Association,” one review celebrated. This partnership is more than a public commitment—it’s an extension of our company’s mission to enhance quality of life for individuals facing mobility challenges, whether due to ALS, MS, recovery from injury, or the natural effects of aging.
Commitment to Reliability & Value
While Independent Home Solutions delivers top-tier service, we recognize that reliability and value are equally important. Though a small number of customers have experienced repeated component issues—particularly with brake assemblies—this feedback has driven us to strengthen our maintenance protocols and explore advanced component options. We stand behind our work with comprehensive warranties and strive to offer transparent, competitive pricing. When service costs arise, our technicians take the time to explain each repair and discuss preventive measures, so you can make informed decisions about your home investment.
Why Choose Independent Home Solutions?
• Comprehensive Expertise: From mobility equipment supply and elevator service to ramp and stairlift installations, our full-service approach means you work with one trusted partner.
• Responsive Support: Expect timely scheduling, quick arrival, and efficient project execution—so you regain independence without delay.
• Personalized Compassion: We treat every home as if it were our own, taking time to understand your unique needs and concerns.
• Community Focus: Our partnership with the ALS Association and dedication to local outreach reflect our commitment to improving lives beyond our front door.
• Quality You Can Trust: Our products and installations are backed by reputable brands, rigorous training, and an unwavering dedication to excellence.
Ready to Enhance Your Home’s Accessibility?
Discover how Independent Home Solutions – Stairlifts, Ramps and Walk-in Showers can make a difference in your daily life. Whether you’re exploring mobility equipment options, need prompt service for an existing stairlift, or want to create a beautiful, safe walk-in shower, our team is here to guide you every step of the way. Contact us today to schedule a free consultation and take the first step toward a more accessible, comfortable home.
Categories
About This Business
Crowd
- LGBTQ+ friendly
Other
- LGBTQ+ friendly
Customer Reviews
4.9 out of 5 stars
Based on 15 reviews
Review data
5 star reviews
- 87%
4 star reviews
- 13%
3 star reviews
- 0%
2 star reviews
- 0%
1 star reviews
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