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J&S Automotive Repair LLC

3.8(93 reviews)
UnclaimedAuto repair shopAuto repair shop

What people love here...

Exceptional Diagnostic Skills on Tough Problems

Multiple customers emphasize the shop’s rare ability to diagnose difficult or unusual issues accurately and quickly.

"As an ex mechanic myself, I'm really impressed … they spent a lot of time … before replacing any parts." (Review 16)
"After going to several repair shops that could not figure out what was wrong … these guys figured it out and had me on the road in 3 hrs." (Review 18)

Key Themes from Reviews

Staff Friendliness & ProfessionalismMixed

While many customers rave about polite, helpful staff members like Pete and the office manager, others report rude or unprofessional interactions and poor follow-through.

""Pete was very polite and willing to help." (Review 1)"
""They are very slow and have an absolutely appalling customer service." (Review 42)"

About J&S Automotive Repair LLC

Overview

J&S Automotive Repair LLC is a full-service auto repair shop proudly serving Reading, PA and the surrounding communities. Combining hometown warmth with advanced technical know-how, J&S Automotive has earned a reputation for tackling even the toughest automotive challenges. Whether you need a routine oil change, a pre-purchase inspection, or complex engine diagnostics, this team is committed to getting you safely back on the road—quickly, affordably, and with complete peace of mind.

Expert Team & Personalized Service

At the heart of J&S Automotive Repair LLC are its people. From your first call to service completion, you’ll encounter friendly faces like Pete—the go-to for flexible payment plans—and “G,” the technician lauded for extraordinary customer care (“G literally saved me from being stranded,” raved one patron). Many customers describe the staff as polite, knowledgeable, and eager to help.
While the shop continuously works to refine its communication and follow-through—responding to feedback about missed appointments or slow callbacks—the overriding goal remains the same: treat every vehicle and owner with respect and transparency. It’s this personal touch that transforms first-time visitors into long-term customers.

Precision Diagnostics & Repair Quality

One of J&S Automotive’s standout strengths is its diagnostic prowess. Rather than hastily replacing parts, the team spends quality time inspecting your vehicle, tracing issues to their root cause. As one ex-mechanic reviewer put it, “They spent a lot of time … before replacing any parts.” This thorough approach often leads to correct repairs on the very first visit—saving you money, downtime, and frustration.
Admittedly, occasional service lapses have been reported, but the shop takes every comment seriously. Continuous training and quality-control checks ensure that sloppy workmanship becomes the exception, not the norm.

Transparent Pricing & Flexible Financing

Nobody likes surprise fees. At J&S Automotive Repair LLC, transparency is paramount. Clear, itemized estimates help you understand exactly what you’re paying for and why. Many customers praise the shop’s “reasonable repair costs” and honest, hard-working mechanics who “know what they’re doing.”
For drivers on a tight budget, Pete and the office team go a step further by offering flexible payment plans. This accommodation can turn an unexpected $1,000 repair into manageable monthly installments, easing financial stress without compromising vehicle safety.

Streamlined Scheduling & Swift Turnarounds

Whether it’s a roadside flat tire or a scheduled maintenance service, J&S Automotive strives to minimize your wait. On busy days, the shop’s goal is to get you “in and out fast,” as several customers have experienced. Evenings and weekends can often be accommodated with after-hours drop-off options, ensuring urgent repairs don’t derail your schedule.
That said, the team acknowledges past frustrations with no-show appointments and long delays, and has adopted new scheduling software and staffing protocols to improve reliability. The result? Fewer missed calls, more accurate appointment slots, and expedited repair times.

A Welcoming Atmosphere & Ongoing Improvements

Step into J&S Automotive’s shop and you’ll notice a distinctly “family-like” atmosphere. Comfortable seating, complimentary coffee, and an open service bay let you witness repairs in action. While a handful of visitors have noted areas for improvement in cleanliness and customer comforts, the shop’s leadership is actively investing in facility upgrades—fresh paint, better seating, and enhanced waiting-room amenities—to ensure every experience is as pleasant as it is productive.

Pre-Purchase Inspections: Know Before You Buy

For car-buyers in Reading, PA, J&S Automotive Repair LLC offers one of its most-requested services: thorough pre-purchase inspections. Before you commit to a used vehicle, the technicians perform a meticulous evaluation—identifying hidden issues, guiding price negotiations, and ultimately saving customers from costly surprises down the road. As one satisfied buyer explained, “They were very thorough, which helped with negotiations.”

Community Trust & Integrity

At its core, J&S Automotive Repair LLC is built on trust. Many customers describe the shop as “honest” and “hard-working,” confident that they’re not being upsold unnecessary work. While a minority of reviews allege overbilling, the majority reflect a business that values integrity above all else. When you choose J&S Automotive, you’re partnering with a team dedicated to fairness, safety, and your complete satisfaction.

Why Choose J&S Automotive Repair LLC?

  • Exceptional diagnostic skills that solve even the most elusive problems
  • Named technicians like “G” and Pete, recognized for going the extra mile
  • Transparent, itemized estimates and flexible payment plans
  • Rapid turnaround times, including after-hours drop-offs
  • Detailed pre-purchase inspections that protect your investment
  • A family-oriented atmosphere with ongoing facility improvements
  • A commitment to honesty, professionalism, and community values

From friendly greetings at the front desk to expert repairs under the hood, J&S Automotive Repair LLC in Reading, PA stands ready to exceed your auto repair expectations. Schedule your next service today and discover why so many drivers trust J&S to keep their vehicles—and their lives—running smoothly.

About This Business

Payments

  • Debit cards
  • Credit cards
  • NFC mobile payments

Planning

  • Appointments recommended

Amenities

  • Mechanic
  • Restroom

Offerings

  • Oil change

Accessibility

  • Wheelchair accessible parking lot

Contact Information

600 Lancaster Ave
Reading, PA 19611
United States of America

Website: Visit Website

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Customer Reviews

3.8 out of 5 stars

Based on 93 reviews

Review data

5 star reviews

62%

4 star reviews

9%

3 star reviews

2%

2 star reviews

3%

1 star reviews

24%

Working Hours

Monday:
8AM-5PM
Tuesday:
8AM-5PM
Wednesday:
8AM-5PM
Thursday:
8AM-5PM
Friday:
8AM-5PM
Saturday:
Closed
Sunday:
Closed

Location Map