John Conner Insurance Agency and Berkshire Insurance Services Logo

John Conner Insurance Agency and Berkshire Insurance Services

4.9(39 reviews)

What people love here...

Proactive Policy Reviews & Updates

Clients value her habit of proactively checking in and advising on evolving coverage needs.

Cheryl always goes the extra mile… and will also keep you up to date on industry standards.
I appreciate Cheryl’s intermittent emails keeping in touch with her clients.

Key Themes from Reviews

Responsiveness & CommunicationPositive

Customers consistently praise how quickly and clearly Cheryl communicates and responds to their inquiries.

"Excellent communication with customer , Superior customer support and product knowledge."
"Cheryl is always very responsive and helpful with my insurance questions."

About John Conner Insurance Agency and Berkshire Insurance Services

About John Conner Insurance Agency and Berkshire Insurance Services

Nestled in the heart of Wyomissing, PA, John Conner Insurance Agency and Berkshire Insurance Services stands as a full-service insurance agency dedicated to protecting what matters most. Whether you’re seeking an auto insurance agency to safeguard your vehicle, a home insurance agency to shield your property, a life insurance agency to secure your family’s future, or general insurance guidance, our team delivers personalized, reliable solutions. At the core of our operation is Cheryl Whitcombe, CPIA, whose professionalism and warm approach have earned us the trust of countless clients throughout Berks County and beyond.

Comprehensive Coverage Options

From liability limits on your sedan to replacement costs on your favorite family home, our breadth of offerings ensures no gap goes unnoticed. As an auto insurance agency, we craft policies that balance affordability with robust protection. As a home insurance agency, we build coverage plans that respond to local weather risks and your unique living situation. Through our life insurance agency services, we deliver term, whole, and universal policies that align with your long-term financial goals. Every plan is designed around your priorities, not ours.

Personalized, Customer-Centric Approach

Clients consistently remark on our ability to treat them as more than just a policy number. Cheryl takes the time to listen—inquiring about new drivers, retirement plans, or home renovations—and then tailors coverage accordingly. “She took the time to understand what I needed and designed policies that were best for me,” one customer shared, capturing the essence of our dedication to customization. This one-on-one focus means you’ll never receive a cookie-cutter quote; every recommendation reflects your individual risks, budget, and lifestyle.

Expertise You Can Trust

Insurance can feel complex, but Cheryl’s deep product knowledge turns confusion into clarity. As one satisfied client noted, “She clearly and honestly explained policies to me, and exactly what I was purchasing.” Whether you’re evaluating umbrella policies, exploring flood endorsements, or comparing term versus whole life coverage, you can count on straightforward answers and expert guidance. We pride ourselves on professional integrity—offering honest advice that puts your best interest first.

Seamless Communication & Responsiveness

In an industry often criticized for slow response times, our agency stands apart. “Excellent communication with customer,” raved another reviewer, applauding how quickly Cheryl returns calls and responds to emails. This prompt, detailed feedback means you’re never left wondering about coverage specifics or claim status. Whether you’re inquiring about a policy change or filing a claim after an accident, expect clear, courteous, and timely service at every turn.

Delivering Value & Cost Savings

Quality coverage doesn’t have to come at a premium. Many clients report substantial savings—sometimes hundreds of dollars annually—while actually enhancing their protection. One client discovered a more comprehensive package at a lower cost, thanks to our thorough policy review. We continuously shop the market on your behalf, identify applicable discounts, and highlight bundling opportunities, ensuring you receive maximum value without sacrificing coverage quality.

Proactive Policy Reviews & Retirement-Focused Planning

Insurance needs evolve over time, and so do our recommendations. Our proactive policy reviews keep you informed about industry changes and potential coverage gaps. For retirees or soon-to-be retirees, we provide specialized guidance on aligning insurance budgets with fixed incomes and shifting lifestyle risks. “My personal insurance needs had changed since I retired, and she explained options that would be beneficial for my situation,” noted a retiree, underlining our ability to adapt policies to life’s transitions.

Exceptional Claims Assistance & Hidden Issue Resolution

When the unexpected happens, you need an ally—someone who will guide you through the claims process with patience and expertise. Clients appreciate our hands-on assistance at every stage, from filing the initial paperwork to securing fair settlements. Beyond that, we pride ourselves on uncovering hidden policy issues—overlooked exclusions or coverage gaps that larger firms might miss. One customer exclaimed, “She noticed and helped fix a glaring issue in my auto insurance that I would have never noticed!” Through diligent policy audits and claims support, we strive to protect you from surprises down the road.

Why Choose Us?

• Friendly, approachable service that makes insurance stress-free
• Expert advice delivered with honesty and integrity
• Customized coverage recommendations—no one-size-fits-all policies
• Ongoing communication and proactive policy updates
• Proven track record of cost savings without compromising quality
• Dedicated claims advocacy to ensure smooth resolutions

Serving Wyomissing, PA, and the surrounding communities, John Conner Insurance Agency and Berkshire Insurance Services is more than an insurance agency—it’s a partner in your financial security. Get in touch today to experience the responsive, knowledgeable, and caring service that has made us a trusted choice for auto, home, life, and comprehensive insurance solutions.

About This Business

Accessibility

  • Wheelchair accessible parking lot

Contact Information

1153 Penn Ave
Wyomissing, PA 19610
United States of America

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Customer Reviews

4.9 out of 5 stars

Based on 39 reviews

Review data

5 star reviews

95%

4 star reviews

5%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

Working Hours

Monday:
9AM-5PM
Tuesday:
9AM-5PM
Wednesday:
9AM-5PM
Thursday:
9AM-6PM
Friday:
9AM-5PM
Saturday:
Closed
Sunday:
Closed

Location Map