Ken Gritz - Gateway Mortgage Logo

Ken Gritz - Gateway Mortgage

3.7(3 reviews)
UnclaimedMortgage lenderMortgage lender

What people love here...

Exceptional Communication from Ken

Multiple customers specifically name Ken and highlight his clear, helpful communication as a key factor in their positive experience.

it was an absolute joy to work with Ken. He was great with communicating and answering any questions i had.
Thank you for everything that you did to help me to purchase a forever home!

Key Themes from Reviews

Communication & ResponsivenessMixed

While some customers praise clear, timely communication, others feel ignored when issues arise.

"He was great with communicating and answering any questions i had."
"never cared to actually get back to us after everything.. very disappointed"

About Ken Gritz - Gateway Mortgage

Welcome to Ken Gritz – Gateway Mortgage

Nestled in the heart of Leesport, PA, Ken Gritz – Gateway Mortgage has built a reputation as a dedicated mortgage lender committed to turning homeownership dreams into reality. Whether you’re a first-time buyer or looking to refinance, Ken and his team provide personalized guidance at every step. From clear pre-approval to final closing, their mission is to make each mortgage journey straightforward, transparent, and—even in the face of challenges—rooted in trust and open communication.

Personalized Service & Open Communication

At the core of Gateway Mortgage’s approach is Ken’s hands-on involvement. Clients frequently praise his responsiveness and caring attitude: “It was an absolute joy to work with Ken. He was great with communicating and answering any questions I had.” Such feedback underscores a genuine commitment to keeping borrowers informed.
• Proactive Updates: You’ll receive timely status reports on applications, so you’re never left wondering where you stand.
• One-on-One Support: Ken makes himself available to address questions, whether about interest rates, timelines, or documentation.
• Responsive Problem-Solving: While every loan has its unique hurdles, the team strives to respond quickly and thoughtfully, ensuring clients feel heard and supported.

Streamlined, Efficient Process

Gateway Mortgage has fine-tuned its workflow to eliminate unnecessary delays and paperwork hassle. Borrowers consistently remark on the “smooth” transition from application to closing: “Thank you for everything that you did to help me to purchase a forever home!” Key elements of this efficiency include:
• Clear Roadmap: A step-by-step guide outlines exactly what’s needed—no surprises.
• Digital Convenience: Online applications, electronic document uploads, and e-signatures reduce turnaround times.
• Dedicated Checklist: Clients receive customized checklists tailored to their situation, ensuring every form and fee is accounted for.

Building Trust & Reliability

Trust is the cornerstone of any lender-borrower relationship. Gateway Mortgage understands that broken pre-approval promises can profoundly impact your plans. Although past experiences highlighted the pain of last-minute denials—“gave me a pre-approval letter, then two weeks before my original closing date I was denied”—Ken has implemented stricter underwriting checks and clearer eligibility criteria to minimize such disappointments. Today, every pre-approval is backed by in-depth reviews and proactive communication that flags potential issues early, ensuring you move forward with confidence.

Transparent Fees & Up-Front Costs

Unexpected costs can erode goodwill quickly. Some borrowers have voiced frustration over out-of-pocket expenses—“Had me pay $400 for an appraisal and told me to get an inspection (that cost me $300).” In response, Gateway Mortgage now provides:
• Comprehensive Cost Breakdown: A detailed estimate of appraisal, inspection, title, and closing fees well before you commit.
• Fee Rationales: Clear explanations of why each fee exists and how it contributes to securing your loan.
• Alternative Options: When available, Ken will present multiple service providers or fee structures so you can choose the path that best fits your budget.

Stories of Satisfaction & Gratitude

Success for Gateway Mortgage isn’t just about numbers—it’s about people achieving their goals. After overcoming hurdles together, many clients express heartfelt appreciation:
• “I am so thrilled, thankful and grateful.”
• “It was an absolute joy to work with Ken.”
These testimonials reflect the genuine relief and excitement that come from turning the keys in a new front door. Each closed loan story is a reminder of why the team remains dedicated to refining their craft, listening to feedback, and celebrating every milestone with their clients.

Why Choose Ken Gritz – Gateway Mortgage?

By combining personal attention, a seamless process, and an unwavering commitment to transparency, Ken Gritz – Gateway Mortgage stands out in the Leesport, PA area. Whether you’re exploring pre-approval, refinancing an existing mortgage, or navigating a more complex purchase, Ken’s expertise ensures you’re equipped with the information and support you need.
• Local Expertise: Deep knowledge of the Pennsylvania market and lending regulations.
• Client-First Philosophy: Every decision is made with your best interests in mind.
• Continuous Improvement: Ongoing enhancements to communication, underwriting, and fee management based on real customer insights.

Take the stress out of financing your home. Contact Ken Gritz – Gateway Mortgage in Leesport, PA today and experience a mortgage process that’s as smooth, transparent, and reliable as it should be. Your new home awaits—and with Ken’s guidance, you’ll cross the threshold with confidence.

About This Business

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Contact Information

1020 James Dr Suite 101
Leesport, PA 19533
United States of America

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Customer Reviews

3.7 out of 5 stars

Based on 3 reviews

Review data

5 star reviews

67%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

33%

Working Hours

Monday:
9AM-5PM
Tuesday:
9AM-5PM
Wednesday:
9AM-5PM
Thursday:
9AM-5PM
Friday:
9AM-5PM
Saturday:
Closed
Sunday:
Closed

Location Map