Ken Gritz - Gateway Mortgage Logo

Ken Gritz - Gateway Mortgage

3.7(3 reviews)
UnclaimedMortgage lender
What people love here...

Exceptional Communication from Ken

Multiple customers specifically name Ken and highlight his clear, helpful communication as a key factor in their positive experience.

it was an absolute joy to work with Ken. He was great with communicating and answering any questions i had.
Thank you for everything that you did to help me to purchase a forever home!
Key Themes from Reviews

Communication & ResponsivenessMixed

While some customers praise clear, timely communication, others feel ignored when issues arise.

"He was great with communicating and answering any questions i had."
"never cared to actually get back to us after everything.. very disappointed"
About Ken Gritz - Gateway Mortgage

Welcome to Ken Gritz – Gateway Mortgage

Nestled in the heart of Leesport, PA, Ken Gritz – Gateway Mortgage has built a reputation as a dedicated mortgage lender committed to turning homeownership dreams into reality. Whether you’re a first-time buyer or looking to refinance, Ken and his team provide personalized guidance at every step. From clear pre-approval to final closing, their mission is to make each mortgage journey straightforward, transparent, and—even in the face of challenges—rooted in trust and open communication.

Personalized Service & Open Communication

At the core of Gateway Mortgage’s approach is Ken’s hands-on involvement. Clients frequently praise his responsiveness and caring attitude: “It was an absolute joy to work with Ken. He was great with communicating and answering any questions I had.” Such feedback underscores a genuine commitment to keeping borrowers informed.
• Proactive Updates: You’ll receive timely status reports on applications, so you’re never left wondering where you stand.
• One-on-One Support: Ken makes himself available to address questions, whether about interest rates, timelines, or documentation.
• Responsive Problem-Solving: While every loan has its unique hurdles, the team strives to respond quickly and thoughtfully, ensuring clients feel heard and supported.

Streamlined, Efficient Process

Gateway Mortgage has fine-tuned its workflow to eliminate unnecessary delays and paperwork hassle. Borrowers consistently remark on the “smooth” transition from application to closing: “Thank you for everything that you did to help me to purchase a forever home!” Key elements of this efficiency include:
• Clear Roadmap: A step-by-step guide outlines exactly what’s needed—no surprises.
• Digital Convenience: Online applications, electronic document uploads, and e-signatures reduce turnaround times.
• Dedicated Checklist: Clients receive customized checklists tailored to their situation, ensuring every form and fee is accounted for.

Building Trust & Reliability

Trust is the cornerstone of any lender-borrower relationship. Gateway Mortgage understands that broken pre-approval promises can profoundly impact your plans. Although past experiences highlighted the pain of last-minute denials—“gave me a pre-approval letter, then two weeks before my original closing date I was denied”—Ken has implemented stricter underwriting checks and clearer eligibility criteria to minimize such disappointments. Today, every pre-approval is backed by in-depth reviews and proactive communication that flags potential issues early, ensuring you move forward with confidence.

Transparent Fees & Up-Front Costs

Unexpected costs can erode goodwill quickly. Some borrowers have voiced frustration over out-of-pocket expenses—“Had me pay $400 for an appraisal and told me to get an inspection (that cost me $300).” In response, Gateway Mortgage now provides:
• Comprehensive Cost Breakdown: A detailed estimate of appraisal, inspection, title, and closing fees well before you commit.
• Fee Rationales: Clear explanations of why each fee exists and how it contributes to securing your loan.
• Alternative Options: When available, Ken will present multiple service providers or fee structures so you can choose the path that best fits your budget.

Stories of Satisfaction & Gratitude

Success for Gateway Mortgage isn’t just about numbers—it’s about people achieving their goals. After overcoming hurdles together, many clients express heartfelt appreciation:
• “I am so thrilled, thankful and grateful.”
• “It was an absolute joy to work with Ken.”
These testimonials reflect the genuine relief and excitement that come from turning the keys in a new front door. Each closed loan story is a reminder of why the team remains dedicated to refining their craft, listening to feedback, and celebrating every milestone with their clients.

Why Choose Ken Gritz – Gateway Mortgage?

By combining personal attention, a seamless process, and an unwavering commitment to transparency, Ken Gritz – Gateway Mortgage stands out in the Leesport, PA area. Whether you’re exploring pre-approval, refinancing an existing mortgage, or navigating a more complex purchase, Ken’s expertise ensures you’re equipped with the information and support you need.
• Local Expertise: Deep knowledge of the Pennsylvania market and lending regulations.
• Client-First Philosophy: Every decision is made with your best interests in mind.
• Continuous Improvement: Ongoing enhancements to communication, underwriting, and fee management based on real customer insights.

Take the stress out of financing your home. Contact Ken Gritz – Gateway Mortgage in Leesport, PA today and experience a mortgage process that’s as smooth, transparent, and reliable as it should be. Your new home awaits—and with Ken’s guidance, you’ll cross the threshold with confidence.

Categories
Mortgage LendersMortgage lender
About This Business

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Contact Information
1020 James Dr Suite 101
Leesport, PA 19533
United States of America

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Customer Reviews

3.7 out of 5 stars

Based on 3 reviews

Review data

5 star reviews

67%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

33%
Working Hours
Monday:
9AM-5PM
Tuesday:
9AM-5PM
Wednesday:
9AM-5PM
Thursday:
9AM-5PM
Friday:
9AM-5PM
Saturday:
Closed
Sunday:
Closed
Location Map