Ken Gritz - Gateway Mortgage
What people love here...
Exceptional Communication from Ken
Multiple customers specifically name Ken and highlight his clear, helpful communication as a key factor in their positive experience.
Key Themes from Reviews
Communication & ResponsivenessMixed
While some customers praise clear, timely communication, others feel ignored when issues arise.
About Ken Gritz - Gateway Mortgage
Welcome to Ken Gritz – Gateway Mortgage
Nestled in the heart of Leesport, PA, Ken Gritz – Gateway Mortgage has built a reputation as a dedicated mortgage lender committed to turning homeownership dreams into reality. Whether you’re a first-time buyer or looking to refinance, Ken and his team provide personalized guidance at every step. From clear pre-approval to final closing, their mission is to make each mortgage journey straightforward, transparent, and—even in the face of challenges—rooted in trust and open communication.
Personalized Service & Open Communication
At the core of Gateway Mortgage’s approach is Ken’s hands-on involvement. Clients frequently praise his responsiveness and caring attitude: “It was an absolute joy to work with Ken. He was great with communicating and answering any questions I had.” Such feedback underscores a genuine commitment to keeping borrowers informed.
• Proactive Updates: You’ll receive timely status reports on applications, so you’re never left wondering where you stand.
• One-on-One Support: Ken makes himself available to address questions, whether about interest rates, timelines, or documentation.
• Responsive Problem-Solving: While every loan has its unique hurdles, the team strives to respond quickly and thoughtfully, ensuring clients feel heard and supported.
Streamlined, Efficient Process
Gateway Mortgage has fine-tuned its workflow to eliminate unnecessary delays and paperwork hassle. Borrowers consistently remark on the “smooth” transition from application to closing: “Thank you for everything that you did to help me to purchase a forever home!” Key elements of this efficiency include:
• Clear Roadmap: A step-by-step guide outlines exactly what’s needed—no surprises.
• Digital Convenience: Online applications, electronic document uploads, and e-signatures reduce turnaround times.
• Dedicated Checklist: Clients receive customized checklists tailored to their situation, ensuring every form and fee is accounted for.
Building Trust & Reliability
Trust is the cornerstone of any lender-borrower relationship. Gateway Mortgage understands that broken pre-approval promises can profoundly impact your plans. Although past experiences highlighted the pain of last-minute denials—“gave me a pre-approval letter, then two weeks before my original closing date I was denied”—Ken has implemented stricter underwriting checks and clearer eligibility criteria to minimize such disappointments. Today, every pre-approval is backed by in-depth reviews and proactive communication that flags potential issues early, ensuring you move forward with confidence.
Transparent Fees & Up-Front Costs
Unexpected costs can erode goodwill quickly. Some borrowers have voiced frustration over out-of-pocket expenses—“Had me pay $400 for an appraisal and told me to get an inspection (that cost me $300).” In response, Gateway Mortgage now provides:
• Comprehensive Cost Breakdown: A detailed estimate of appraisal, inspection, title, and closing fees well before you commit.
• Fee Rationales: Clear explanations of why each fee exists and how it contributes to securing your loan.
• Alternative Options: When available, Ken will present multiple service providers or fee structures so you can choose the path that best fits your budget.
Stories of Satisfaction & Gratitude
Success for Gateway Mortgage isn’t just about numbers—it’s about people achieving their goals. After overcoming hurdles together, many clients express heartfelt appreciation:
• “I am so thrilled, thankful and grateful.”
• “It was an absolute joy to work with Ken.”
These testimonials reflect the genuine relief and excitement that come from turning the keys in a new front door. Each closed loan story is a reminder of why the team remains dedicated to refining their craft, listening to feedback, and celebrating every milestone with their clients.
Why Choose Ken Gritz – Gateway Mortgage?
By combining personal attention, a seamless process, and an unwavering commitment to transparency, Ken Gritz – Gateway Mortgage stands out in the Leesport, PA area. Whether you’re exploring pre-approval, refinancing an existing mortgage, or navigating a more complex purchase, Ken’s expertise ensures you’re equipped with the information and support you need.
• Local Expertise: Deep knowledge of the Pennsylvania market and lending regulations.
• Client-First Philosophy: Every decision is made with your best interests in mind.
• Continuous Improvement: Ongoing enhancements to communication, underwriting, and fee management based on real customer insights.
Take the stress out of financing your home. Contact Ken Gritz – Gateway Mortgage in Leesport, PA today and experience a mortgage process that’s as smooth, transparent, and reliable as it should be. Your new home awaits—and with Ken’s guidance, you’ll cross the threshold with confidence.
Categories
About This Business
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Contact Information
Leesport, PA 19533
United States of America
Phone: +1 724-831-5908
Website: Visit Website
Customer Reviews
3.7 out of 5 stars
Based on 3 reviews
Review data
5 star reviews
- 67%
4 star reviews
- 0%
3 star reviews
- 0%
2 star reviews
- 0%
1 star reviews
- 33%
Working Hours
- Monday:
- 9AM-5PM
- Tuesday:
- 9AM-5PM
- Wednesday:
- 9AM-5PM
- Thursday:
- 9AM-5PM
- Friday:
- 9AM-5PM
- Saturday:
- Closed
- Sunday:
- Closed