Kinley Ford Collision

3.0(3 reviews)
UnclaimedAuto repair shopAuto repair shop

What people love here...

“Very good service”

Despite multiple detailed complaints, at least one customer felt the staff delivered an overall positive service experience.

Very good service

Key Themes from Reviews

Wait Times/DelaysNegative

Customers are frustrated by repair timelines stretching far beyond the estimates provided.

"They told me 7-10 days for the car and it took 30…"
"Estimate of time to complete my vehicle was supposed to take 5 days. It ended up taking 13."

About Kinley Ford Collision

Welcome to Kinley Ford Collision in Hamburg, PA

Kinley Ford Collision is your trusted auto repair shop nestled in the heart of Hamburg, Pennsylvania. Specializing in collision repair and restoration, our experienced technicians combine Ford-certified expertise with a genuine dedication to bringing your vehicle back to its prime condition. Whether you’ve been in a minor fender-bender or need comprehensive bodywork after a major collision, our team is ready to deliver professional, friendly service from the moment you drive through our doors.


Our Commitment to Quality Repairs

At Kinley Ford Collision, we understand that your vehicle is more than just transportation—it’s an investment and an integral part of your daily life. That’s why we hold ourselves to the highest standards of workmanship. While some customers have noted occasional imperfections—such as paint texture inconsistencies or overlooked trim pieces—we take every remark seriously. We’ve refined our quality‐control processes, investing in advanced paint booths, meticulous finish inspections, and continuous training for our painters and body technicians. Our goal is to ensure that every panel, seam, and surface reflects the precision you expect from a certified collision repair center. When customers say “in the end I would say the work done was decent, I would rate it at fair to good,” we see it as encouragement to raise the bar even higher.


Customer-Centric Communication

We know that clear, proactive communication is the foundation of any positive service experience. In the past, some customers have felt caught off guard by part delays or by hearing about scheduling changes too late. To address this, Kinley Ford Collision has implemented a streamlined parts-ordering system and a dedicated service advisor team. From the moment you drop off your vehicle, you’ll receive regular updates: confirmation of parts availability, realistic timelines that account for inspections and insurance approvals, and immediate notification of any changes. Our promise is simple: you’ll never be left wondering where your car is in the repair process.


Transparent Pricing & Exceptional Value

An auto collision repair is an unplanned expense, and we believe every customer deserves clarity on costs from day one. Customers have voiced concerns about high bills and extended timelines, saying “not impressed … especially for the amount of time they had my vehicle and what was charged.” In response, we provide itemized estimates with no hidden fees, regular progress reports tied to your budget, and optional cost-saving alternatives when they make sense. By combining high-grade OEM Ford parts with efficient workflows, we strive to deliver value that goes beyond the invoice—restoring your peace of mind as well as your vehicle.


Professionalism & Reliability

Reliability isn’t just about meeting deadlines; it’s about owning our commitments. While a few reviews lament broken promises or incomplete mirror replacements, we’ve taken those lessons to heart. Every repair order at Kinley Ford Collision is overseen by a team leader who conducts final walk-throughs before keys are returned. Should any detail fall short, we make it right—no questions asked. Our staff is courteous, our bays are organized, and our scheduling is intentional. Whether you’ve entrusted us with a quick scratch repair or a frame-straightening job, you can count on consistent follow-through and a professional experience from start to finish.


Real Voices, Real Results

We’re proud that many customers leave happy—and we’re equally committed to addressing every concern from those who aren’t fully satisfied. One reviewer summed it up best: “Very good service.” It’s feedback like this that drives our daily focus on friendly interactions, swift problem-solving, and a genuine willingness to go the extra mile. Other customers have highlighted our fair-to-good workmanship, signaling that when processes align, we deliver an outcome you can depend on. By combining this positive feedback with ongoing improvements in communication, quality control, and value, we continue to evolve into the collision center you deserve.


Visit Kinley Ford Collision Today

Located at the crossroads of convenience and craftsmanship in Hamburg, PA, Kinley Ford Collision invites you to experience collision repair the way it should be—transparent, thorough, and tailored to your needs. Call us today to schedule a free estimate or stop by our shop for a tour of our state-of-the-art facilities. Whether it’s a minor dent or a major repair, trust our team of certified professionals to restore your vehicle safely, efficiently, and with the quality Ford owners expect. At Kinley Ford Collision, your satisfaction isn’t just our goal; it’s our guarantee.

Categories

About This Business

Payments

  • Credit cards

Planning

  • Appointments recommended

Amenities

  • Mechanic
  • Restroom

Offerings

  • Oil change

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Wheelchair accessible parking lot

Contact Information

301 Front St
Hamburg, PA 19526
United States of America

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Customer Reviews

3.0 out of 5 stars

Based on 3 reviews

Review data

5 star reviews

33%

4 star reviews

0%

3 star reviews

33%

2 star reviews

0%

1 star reviews

33%

Working Hours

Monday:
7AM-7PM
Tuesday:
7AM-7PM
Wednesday:
7AM-7PM
Thursday:
7AM-7PM
Friday:
7AM-6PM
Saturday:
8AM-5PM
Sunday:
Closed

Location Map