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KROUSE TRAVEL

4.9(15 reviews)
UnclaimedTravel agencyTravel agency

What people love here...

Vickie’s Expertise and Professionalism

Vickie is named repeatedly for delivering seamless, top-notch travel plans with expert guidance.

Vickie put together an amazing vacation for our family to Jamaica… absolutely seamless trip!
Vickie is superb! Very knowledgeable and professional.

Key Themes from Reviews

Staff Knowledge & ExpertisePositive

Customers consistently praise the agents’ deep firsthand travel knowledge and expertise.

"their recommendations come from 1st hand knowledge!"
"Vickie is superb! Very knowledgeable and professional."

About KROUSE TRAVEL

KROUSE TRAVEL: Your East York, PA Partner for Unforgettable Journeys

Nestled in the heart of East York, PA, KROUSE TRAVEL has built its reputation as a full-service travel agency dedicated to crafting seamless, personalized vacations. From sun-soaked beaches to cultural city tours and bucket-list cruises, the seasoned agents at KROUSE TRAVEL combine deep firsthand knowledge with genuine hospitality. Whether you’re a first-time traveler or a seasoned jet-setter, you’ll discover a level of expertise and care that transforms trip planning into a worry-free, exciting experience.

Expert Guidance Rooted in Firsthand Experience

At KROUSE TRAVEL, travel isn’t just a checklist—it’s a passion. Customers consistently praise the team’s firsthand travel knowledge and expertise. Vickie, for example, is renowned for her deep insights into resorts, excursions, and hidden gems. One guest raved that “their recommendations come from 1st hand knowledge!” and another noted, “Vickie is superb! Very knowledgeable and professional.” That level of expertise means you’ll receive advice you can trust, from the best suites with ocean views to off-the-beaten-path adventures you never knew existed.

Tailored Itineraries That Bring Dreams to Life

Gone are the days of cookie-cutter packages. At KROUSE TRAVEL, every itinerary is custom-built around your interests, budget, and travel style. Reviewers highlight how agents present multiple options, then work side-by-side with clients to refine each detail. “She provided several options for us first and we created a custom itinerary,” shared one happy traveler. Whether you crave a multi-city European tour or a restful family getaway, expect a bespoke plan that fits you like a glove.

Professionalism with a Friendly Touch

Professionalism and warmth go hand in hand at KROUSE TRAVEL. Agents greet every inquiry with courtesy, approachability, and a genuine desire to help. One client described Debi Damon as “great to work with… so simple with a professional like Debi,” while another applauded the “knowledgeable, pleasant employees.” From your first call to final boarding, you’ll appreciate an atmosphere that’s both polished and inviting.

Responsiveness That Evolves with Every Trip

Communication is key in travel planning, and KROUSE TRAVEL has refined its follow-up process over years of feedback. While a handful of customers noted occasional delays—“If Krista Getz would return our emails and cancel our trip that would be appreciated”—the same agents often go above and beyond to set matters right. “Krista is amazing and went that extra step to make sure everything went well on our cruise,” affirmed one guest. The result? A commitment to staying in touch and ensuring your plans run smoothly from inquiry to return flight.

Consistent Reliability for Hassle-Free Bookings

One of the hallmarks of KROUSE TRAVEL is dependability. Time and again, clients praise the agency for a hassle-free planning process and consistent trip outcomes. “They always went super smooth,” said a long-time customer, and another noted, “Never have been disappointed on my many trips through Krouse!” That track record of reliability means you can book with confidence, knowing details like transfers, accommodations, and excursions are managed by seasoned professionals.

Transparent Advice on Travel Insurance

Protecting your investment is a priority at KROUSE TRAVEL, and the team offers guidance on travel insurance policies tailored to your needs. While one traveler reported disappointment—“I will never book another trip through Krouse Travel because of the inferior insurance policy they sold me”—the agency takes feedback seriously and continuously reviews its policy partners. Expect open conversations about coverage options, clear explanations of terms, and support in selecting a plan that aligns with your peace-of-mind requirements.

Proactive Issue Resolution & Customer Recovery

What sets KROUSE TRAVEL apart is its dedication to making things right. Whether it’s a missed email or an unexpected snag on the road, the leadership team steps in to resolve issues quickly and fairly. After a negative review, the owner personally reached out to apologize and “offered to reimburse me for my losses,” restoring trust and loyalty. This hands-on approach to customer recovery ensures that even when challenges occur, clients feel heard, valued, and eager to book their next adventure.

Meet the Team Highlights

– Vickie’s Expertise and Professionalism: From Jamaican family vacations to luxury escapes, clients repeatedly applaud Vickie’s seamless planning and expert know-how.
– Debi Damon’s Personalized Cruise Planning: Debi’s patient, question-driven style turns nervous first-timers into confident cruisers.
– Krista’s Above-and-Beyond Service: Though initial delays may arise, Krista’s follow-through—like personally canceling reservations—earns high marks for dedication.
– Owner’s Direct Intervention: When it matters most, the owner’s genuine outreach and compensation breathe new life into client relationships.

Your Journey Starts Here

For an East York, PA travel agency where expertise, personalization, and professionalism converge, look no further than KROUSE TRAVEL. Discover tailored itineraries, dependable booking, and a team that’s truly invested in your journey. Contact KROUSE TRAVEL today to turn your travel dreams into unforgettable memories—every detail handled with care.

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About This Business

Planning

  • Appointment required

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Service options

  • Onsite services
  • Online appointments

Contact Information

1284 Greensprings Drive Gabriel Brothers Plaza
East York, PA 17402
United States of America

Website: Visit Website

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Customer Reviews

4.9 out of 5 stars

Based on 15 reviews

Review data

5 star reviews

93%

4 star reviews

0%

3 star reviews

7%

2 star reviews

0%

1 star reviews

0%

Working Hours

Monday:
9AM-5PM
Tuesday:
9AM-5PM
Wednesday:
9AM-5PM
Thursday:
9AM-5PM
Friday:
9AM-5PM
Saturday:
Closed
Sunday:
Closed

Location Map