
Lancaster Toyota
Lancaster Toyota in East Petersburg offers a stress-free car buying experience, featuring knowledgeable staff and efficient financing. Renowned for their transparent pricing and service center amenities, they make purchasing a Toyota enjoyable and straightforward.
What people love about Lancaster Toyota
Exceptional Support from Jamie
Multiple customers name-check Jamie for her honesty, patience, and partnership-style selling, marking her as a standout.
Knowledgeable Guidance from Andrew
Andrew’s clear expertise and low-pressure style are highlighted repeatedly, building strong customer trust.
Seamless Financing with Joe & Reuben
The finance team’s efficiency and friendliness are singled out by many reviewers, making the final purchase steps stress-free.
Transparent Video Inspections & Waiting Room Amenities
Customers consistently praise the service center’s transparent video updates, comfortable lounge, and extras like coffee and shuttle service as value-adds.
Key Themes from Reviews of Lancaster Toyota
Sales Staff Professionalism & Friendliness
PositiveCustomers repeatedly praise sales staff for being courteous, personable, and attentive throughout the buying process.
Knowledge & Product Expertise
PositiveBuyers value the detailed product knowledge salespeople share, which helps them feel confident in their purchase.
Low-pressure, No-Hard-Sell Approach
PositiveMany customers emphasize the relaxed, pressure-free atmosphere that makes car buying enjoyable.
Financing & Paperwork Efficiency
PositiveThe finance team is consistently described as professional, prompt, and easy to work with, speeding up the closing process.
Pricing Transparency & Fair Value
PositiveCustomers appreciate clear pricing, honest negotiations, and feeling they received good deals.
Service Department & After-sales Support
PositiveThe service center earns high marks for friendly advisors, transparency (video inspections), comfortable waiting areas, and clear pricing.
Occasional Unprofessional or Pushy Interactions
NegativeA few guests report isolated instances of pushy sales tactics and unwanted follow-up communications, contrasting the overall positive trend.
About Lancaster Toyota
About Lancaster Toyota
Nestled in the heart of East Petersburg, PA, Lancaster Toyota has built a sterling reputation as a top-tier Toyota dealer, auto market destination, and full-service car dealer. Whether you’re browsing our extensive new and pre-owned Toyota inventory or seeking reliable car repair and maintenance service, our team is ready to exceed your expectations. At Lancaster Toyota, we blend professionalism with genuine friendliness, creating a welcoming environment where customers feel valued from the moment they arrive. Our commitment to exceptional customer care and community-driven values sets us apart as a trusted automotive partner in Lancaster County.
A Pressure-Free Car Buying Experience
One of the hallmarks of Lancaster Toyota is our low-pressure, no-hard-sell approach. From the second you step onto our lot, our sales staff listens intently to your needs, never pushing you toward a pricier model or unnecessary add-ons. Customers consistently praise our courteous team for guiding them through the options without rushing or pressuring—“just the way buying a new car should work.” Whether you’re shopping for a family-friendly Sienna minivan or a sporty Corolla hatchback, you’ll appreciate the relaxed atmosphere and genuine support from start to finish.
Expert Guidance at Every Turn
At Lancaster Toyota, product expertise is woven into every conversation. Our sales consultants, led by standout team members like Andrew and Jamie, combine deep Toyota knowledge with approachable, patient service. Andrew’s thorough walkthroughs of Sienna features and Jamie’s honest, partnership-style approach earn rave reviews time and again. You’ll never feel left in the dark about advanced safety systems, fuel-efficiency stats, or tech upgrades. Instead, you’ll drive away confident in your choice—knowing each detail was clearly explained and every question fully answered.
Pricing Transparency & Streamlined Financing
Clarity and fairness define our pricing philosophy. From transparent sticker prices to honest trade-in evaluations, we ensure you always know exactly what you’re paying for. Customers commend our sales team for delivering “refreshingly transparent” negotiations and “fair market value” offers on trade-ins. When it comes to financing, our experts—like Joe and Reuben—make paperwork seamless and stress-free. Their prompt, professional service transforms the final purchase steps into a smooth, efficient process so you can focus on enjoying your new vehicle rather than dwelling on the details.
Comprehensive Car Repair and Maintenance Service
Our dedication to you doesn’t end at the sale. Lancaster Toyota’s state-of-the-art service department specializes in car repair and maintenance services that keep your vehicle running like new. Friendly service advisors offer transparent video inspections of every repair, walking you through recommended work with clear explanations. Whether it’s routine oil changes, brake inspections, or more extensive diagnostics, our certified technicians use genuine Toyota parts and proven methods—delivering quality, reliability, and peace of mind mile after mile.
Comfortable Amenities & After-Sales Support
Waiting for service has never been more pleasant. While your car undergoes its scheduled maintenance or repair, relax in our spacious lounge with complimentary coffee, hot chocolate, and Wi-Fi. Need to stay on schedule? Take advantage of our complimentary shuttle service to work or home. After your visit, our team follows up to confirm your satisfaction and answer any lingering questions. This thoughtful after-sales support transforms routine visits into memorable experiences that keep customers returning year after year.
Community Commitment & Local Roots
As a locally owned and operated auto market hub, Lancaster Toyota is deeply invested in East Petersburg and the wider Lancaster County community. We regularly support local charities, sponsor youth sports teams, and participate in environmental initiatives that protect our Pennsylvania landscapes. Our roots in this community run deep, and our goal is to repay the trust our neighbors place in us—whether they’re first-time car buyers, lifelong Toyota enthusiasts, or anyone in between.
Why Choose Lancaster Toyota?
With a blend of professionalism, friendliness, and unwavering dedication to customer satisfaction, Lancaster Toyota stands out among Pennsylvania’s car dealers. Our knowledgeable sales staff makes each purchase feel effortless, our finance team ensures transparency and speed, and our service department delivers quality care long after you drive off the lot. Choose Lancaster Toyota in East Petersburg for a seamless experience, fair pricing, and genuine support at every mile. Discover why so many customers confidently recommend us and return time and again for all their automotive needs.
Unique Details About Lancaster Toyota
Crowd
- LGBTQ+ friendly
- Transgender safespace
Other
- LGBTQ+ friendly
Payments
- Checks
- Debit cards
- Credit cards
Offerings
- Car wash
- Car rental
- Oil change
- Repair services
Accessibility
- Wheelchair accessible seating
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible parking lot
Service options
- Onsite services
- In-store shopping
Alternative Local Businesses in East Petersburg, PA
Contact Information for Lancaster Toyota
East Petersburg, PA 17520
United States of America
County: Lancaster County
Phone: +1 717-500-3595
Website: Visit Website
Customer Reviews
4.8 out of 5 stars
Based on 2731 reviews
Review data
5 star reviews
- 89%
4 star reviews
- 6%
3 star reviews
- 1%
2 star reviews
- 1%
1 star reviews
- 2%
Working Hours / Hours of Operation
- Monday:
- 9AM-8PM
- Tuesday:
- 9AM-8PM
- Wednesday:
- 9AM-8PM
- Thursday:
- 9AM-8PM
- Friday:
- 9AM-8PM
- Saturday:
- 9AM-5PM
- Sunday:
- Closed
