Shop Porter - Shuttle Driver
Lee Myles Auto Care & Transmissions
Reading, PA
A women-owned full service auto repair shop in Reading, specializing in transmission diagnosis and rebuilds alongside general maintenance for cars, light trucks, SUVs and vans, with English and Spanish assistance. Customers point to the free pickup and towing, text updates and vehicle health reports, and technicians who diagnose accurately.

Regular, complimentary vehicle pickup, drop-off, and towing save customers time and alleviate logistical hassles.
Not only did they repair her vehicle; they picked it up and drop it back off at our home.
Had my truck towed to Lee Myles, free of charge… They jumped on it right away.
Real-time texting and a detailed health report give customers transparency and confidence in the service process.
I really liked the ability to receive text message updates on the work they were doing on the car.
I love how they send you a 'Vehicle Health Report' with a summary of the good and the bad.
Customers consistently praise the friendly, caring, and supportive staff for making visits stress-free.
Lee Myles is definitely a notch above the rest when it comes to customer service and satisfaction.
They have wonderful technicians that kept me updated and were very kind.
Clear, ongoing updates via calls, texts, videos, and health reports are strongly appreciated.
I really liked the ability to receive text message updates on the work they were doing on the car.
Chris was fantastic as my point of contact. He even sent me video links so I could better understand what was happening.
Free towing, pickup/drop-off, loaner vehicles, and rapid turnaround make service more convenient.
Not only did they repair her vehicle; they picked it up and drop it back off at our home.
Called Matt and he sent someone to jump start battery and take it to shop… then delivered it back to my house.
Customers trust the skilled technicians to diagnose accurately and deliver durable, high-quality repairs.
The rebuild was done quickly and done very well by Joe G, the technician.
Dan / Sway best mechanics I ever had – they get to the root of the problem and fix it.
Lee Myles Auto Care & Transmissions operates a full service automotive repair facility at 914 Fern Ave in Reading, Pennsylvania, in the southern part of the city near the Shillington and Kenhorst line. The shop handles general maintenance and mechanical repair for cars, light trucks, SUVs and vans, with a particular concentration in transmission diagnosis, repair and rebuilding. The location is part of the Lee Myles network, a transmission and auto care brand that has operated in the eastern United States for decades, and it serves drivers throughout Berks County from its Fern Avenue address. The shop can be reached by phone at +1 610-775-3820.
The business identifies as women-owned. Staff provide language assistance in English and Spanish, which is a practical consideration in a city where a large share of residents speak Spanish at home.
Transmission service is the specialty that gives the business the second half of its name. Work in this category generally includes:
Transmission diagnosis is one of the areas of automotive repair where the difference between a sensor fault, an electrical issue and genuine internal wear is not obvious from symptoms alone. Shops that do this work regularly tend to invest in scan equipment and road test procedures that separate those possibilities before any teardown occurs, which is what allows an estimate to be meaningful rather than a guess.
Alongside drivetrain work, the Fern Avenue shop functions as a general repair facility for routine and unscheduled service. Typical jobs include:
Because the shop handles both routine maintenance and major mechanical work, customers who come in for an oil change and learn of a larger problem do not usually need to be referred elsewhere.
Appointments are required, and booking ahead is recommended rather than arriving unannounced. Calling first allows the service advisors to reserve diagnostic time, which matters more for intermittent drivetrain complaints than for routine maintenance. The phone number listed above reaches the Fern Avenue location directly.
The shop uses a digital inspection process that produces a written vehicle health report. Rather than a verbal summary at pickup, customers receive a document that separates items into what passed, what is wearing and what needs attention now. Photographs and short video clips taken at the vehicle are sometimes included so that a worn component or a leak can be seen rather than simply described. Status updates are sent by text message during the repair, so customers are not required to call the shop repeatedly for progress reports.
Towing and vehicle pickup and delivery are part of how the shop operates, which is useful when a vehicle will not start or is unsafe to drive. Loaner vehicle arrangements have also been part of the service for some repairs. Customers should confirm availability of towing, transportation and loaners when scheduling, since these depend on the job and the day.
Fern Avenue runs through a residential and light commercial section of south Reading, within easy reach of Lancaster Avenue, Route 10 and the Route 222 corridor. The location draws customers from Reading itself as well as Shillington, Kenhorst, Mohnton, Wyomissing, Sinking Spring, Exeter Township and the surrounding Berks County townships.
On-site parking is available. The entrance, parking lot and waiting area seating are wheelchair accessible, and the shop has a restroom, including a gender neutral restroom, for customers waiting on service. An assistive hearing loop is not installed.
The shop accepts credit cards, debit cards and NFC mobile payments such as contactless phone and watch payments. Customers with questions about financing arrangements for larger repairs, or about what a warranty covers on a particular job, should ask the service advisor before authorizing work so the terms are clear in writing on the estimate.
Two things separate this location from a conventional neighborhood garage. The first is depth in transmission work. Many general repair shops subcontract transmission rebuilds to a specialist or simply install a replacement unit, while a dedicated transmission facility can open a unit, identify the failed components and decide whether a repair or a rebuild makes more sense for the vehicle and its remaining service life.
The second is the communication process. Digital inspection reports, photographs, video explanations and text updates are increasingly common in the industry but are still far from universal in independent shops. For customers who are not mechanically inclined, seeing the condition of a part changes the conversation from trust alone to shared evidence, and it makes comparing an estimate against a dealership quote a more straightforward exercise.
The shop is also listed as LGBTQ+ friendly and as a transgender safe space, and bilingual service in English and Spanish is available on site.
County: Berks County
Phone: +1 610-775-3820
Website: Visit Website
4.8 out of 5 stars
Based on 546 reviews
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