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Martin Family Orthodontics

4.9(91 reviews)
UnclaimedOrthodontistOrthodontist, Dental laboratory, Dentist

What people love here...

Rewards Program at Martin Family Orthodontics

The rewards program stands out as a unique, appreciated benefit that differentiates this practice from competitors.

"They also have a rewards program which is very unique to them ...and it's an extra perk :)" (Review 18)

Key Themes from Reviews

Staff Friendliness & CarePositive

Customers consistently praise the staff’s warm, caring approach that makes both kids and adults feel welcome and supported.

""The entire team at Martin Family Orthodontics is exceptional. They are warm, welcoming, and genuinely care about their patients." (Review 2)"
""Everybody that works at Barrer & White Orthodonics is very friendly & professional." (Review 39)"

About Martin Family Orthodontics

About Martin Family Orthodontics

Nestled in the heart of West Reading, PA, Martin Family Orthodontics is a premier orthodontist, dental laboratory, and dentist practice dedicated to creating confident, healthy smiles. Since opening our doors, we’ve combined state-of-the-art orthodontic techniques with heartfelt, personalized care. Whether you’re seeking traditional braces, clear aligners, or comprehensive family dentistry, our skilled team works collaboratively to ensure every visit is comfortable, convenient, and results-driven.

A Warm, Family-Focused Welcome

From the moment you walk through our doors, you’ll experience the genuine warmth that defines Martin Family Orthodontics. Our front-desk star, Lori, is known for forging instant rapport with young patients—so much so that children ask to see her again! The entire team is committed to making both kids and adults feel supported, from offering a box of dinosaurs to keep little ones entertained to greeting you with a friendly smile. We believe that building trust starts with kindness, and our friendly staff ensure every person feels heard and valued.

Clear Communication & Expert Guidance

At Martin Family Orthodontics, open communication is the cornerstone of successful treatment. Whether you contact us for your first consultation or you’re well into a multi-phase orthodontic plan, you’ll always receive clear, detailed explanations about procedures, timelines, and payment options. Mary, our patient coordinator, is celebrated for her prompt responses and thorough overviews—she walks you through each step so you feel confident and empowered. Dr. Martin takes that commitment even further, dedicating time to explain every aspect of your care and addressing concerns with compassion, especially for patients with special needs, such as a sensitive gag reflex.

Convenient Scheduling & Minimal Wait Times

Your time is valuable, and our streamlined scheduling system reflects that priority. Patients frequently mention how efficiently we book appointments and how quickly we accommodate last-minute adjustments. On most days, you’ll be called back from the waiting room promptly, ensuring a smooth transition from check-in to treatment. Our commitment to punctuality and clear communication about appointment timing means less time in the chair and more time showing off your new smile.

Proven Results & Professional Expertise

The heart of orthodontics lies in creating beautiful, lasting results—and our track record speaks for itself. From children embarking on their first braces journey to adults seeking discreet aligner solutions, our clinical expertise transforms smiles with precision and artistry. Clients often express excitement about their outcomes: “I am beyond thrilled with my results and my smile has never looked better!” Whether you’re aiming for minor adjustments or a comprehensive alignment overhaul, you can trust Martin Family Orthodontics to deliver exceptional care backed by cutting-edge technology.

Transparent Billing, Flexible Plans & Rewards

We understand that orthodontic care is an investment in your health and confidence, and financial clarity is key to a stress-free experience. Our practice offers flexible payment plans tailored to your budget, and our team walks you through each option in detail. While a few patients have encountered delays in billing statements during our transition of ownership, most appreciate the straightforward payment schedule and personalized assistance. As an extra perk, we also offer a unique rewards program—earn points for on-time visits and good care habits, then redeem them for fun prizes. It’s just one more way we say “thank you” for choosing Martin Family Orthodontics.

A Kid-Friendly, Comfort-Driven Atmosphere

We believe that a positive environment isn’t just about clinical excellence—it’s about making each visit memorable. Our offices are meticulously clean and designed to feel welcoming, with touches that delight children and ease first-visit nerves. From face painting and ice cream treats to dinosaur playboxes that spark joy, our team goes the extra mile to turn orthodontic check-ups into a fun experience. Parents often remark on how relaxed and excited their kids are, reinforcing the idea that a little creativity can go a long way in promoting good oral health habits.

Seamless Practice Transition

Change can be challenging, but our goal has been to ensure continuity of care during our practice’s transition to Dr. Martin’s leadership. While some families experienced initial uncertainty when ownership shifted, the vast majority found that their treatment timelines remained perfectly on track. We’ve worked tirelessly to refine our processes, communicate updates clearly, and maintain the high standards you’ve come to expect. Your treatment plan, schedule, and personalized attention remain at the forefront of everything we do.

Meet Our Team

  • Dr. Martin: A gentle, detail-oriented orthodontist celebrated for his patient-centered approach—perfect for children, adults, and those with special needs.
  • Mary: Our proactive patient coordinator who ensures you understand every step, from inquiry to finishing touches.
  • Lori: The warm receptionist who turns nerves into smiles, especially among our youngest visitors.
  • Full Clinical & Lab Staff: A cohesive team of dental laboratory technicians and clinical assistants dedicated to precision, efficiency, and comfort.

Visit Us in West Reading

Ready to take the next step toward the smile you’ve always wanted? Martin Family Orthodontics is conveniently located in West Reading, PA, with ample parking and extended hours for busy families. Contact us today to schedule your complimentary consultation and discover why our community trusts us for orthodontic, dental laboratory, and dental care that feels like family. Your best smile awaits!

Categories

About This Business

Parking

  • On-site parking

Planning

  • Appointments recommended

Amenities

  • Restroom

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Wheelchair accessible parking lot

Service options

  • Language assistance: English, Spanish

Contact Information

311 Penn Ave
West Reading, PA 19611
United States of America

Website: Visit Website

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Customer Reviews

4.9 out of 5 stars

Based on 91 reviews

Review data

5 star reviews

97%

4 star reviews

0%

3 star reviews

1%

2 star reviews

0%

1 star reviews

2%

Working Hours

Monday:
7:30AM-5PM
Tuesday:
7:30AM-5PM
Wednesday:
7:30AM-5PM
Thursday:
7:30AM-5PM
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Location Map