Members 1st Federal Credit Union

About Members 1st Federal Credit Union

Nestled in the heart of Denver, Pennsylvania, Members 1st Federal Credit Union stands as a full-service financial institution dedicated to empowering individuals, families, and small businesses. From everyday checking and savings accounts to specialized offerings—like ATM access, insurance brokerage, investment services, loan agency support, and mortgage brokerage—we combine the community spirit of a credit union with the breadth of services you’d expect from a major bank, all delivered through a friendly, member-first approach.

Comprehensive Financial Services

Members 1st Federal Credit Union is more than a checking account or an ATM down the street. We provide:

• Checking & Savings Accounts: Flexible options to match your lifestyle, from no-fee basics to rewards-bearing accounts.
• ATM Network: Convenient, surcharge-free access at locations nationwide.
• Insurance Brokerage: A full suite of personal and commercial insurance solutions to protect what matters most.
• Investment Services: Financial planning, retirement accounts, and wealth-management guidance designed around your goals.
• Loan Agency Support: Competitive personal and auto loans with streamlined approvals and flexible terms.
• Mortgage Brokerage: From first-time homebuyers to refinancing veterans, our team navigates interest rates, terms, and closing processes on your behalf.

A Member-Centered Philosophy

What truly sets Members 1st Federal Credit Union apart is our unwavering commitment to service excellence. Customers routinely praise our “friendly, professional staff who resolve issues quickly,” and it shows in every interaction. Whether you walk through our doors or call our Member Service Center, you’ll find people who listen, anticipate your needs, and take ownership until you’re completely satisfied.

• “They are absolutely the best credit union around! Any problems or questions that I have, they take care of quickly.”
• “Great experience—the customer service at the Denver branch is outstanding. Five stars!!”

Our leadership—helmed by Manager Brandon—cultivates a culture of accountability and approachability. Members tell us, “Brandon is a great manager! And the rest of the staff is phenomenal as well.” It’s this supportive atmosphere that empowers our team to go the extra mile for you.

Rapid Onboarding & Real-Time Notifications

Opening a new account at Members 1st is refreshingly seamless. Our Denver branch can issue debit cards on the spot, eliminating your wait time at home or in the mail. No more wondering when your card will arrive—walk in, sign the paperwork, and walk out ready to spend.

• “I never knew I could get my debit card on site … I got it immediately.”
• “She helped me open my checking account today … I’m glad I switched my checking account to Members 1st!”

Security is equally seamless. Our state-of-the-art fraud alert text notifications keep you in control of your finances, 24/7. You’ll receive a real-time SMS alert if anything suspicious arises, giving you the confidence and peace of mind you deserve.

• “Fraud alert text is great—something ENB should have done. Instead, they just put a block on your card with no notice!”

Continuous Improvement & Transparency

We listen closely to our members—both their praise and their constructive feedback. While many love our swift service, a few have noted that overdraft postings can feel abrupt without advance notice. We hear you. That’s why we’re actively refining our communication protocols to ensure you’re fully aware of NSF fees before they’re applied. As advocates for transparency, we aim to align our fee structure with the credit union promise: financial fairness and tangible value.

On the rare occasion that operational errors occur—such as misplaced paperwork or insurance documentation delays—we apologize immediately and make it right. Our goal is to transform any hiccup into an opportunity to exceed expectations, ensuring you never feel penalized for issues out of your control.

Member Stories: Real Impact, Real People

At Members 1st, we measure success by the difference we make in people’s lives. Here are just a few highlights from our community:

• Exceptional Service from Danielle: A new member recently shared, “She helped me open my checking account today. … She was very friendly, knowledgeable, and professional.” Danielle’s personal touch turned a routine onboarding into a memorable welcome.
• Instant Debit Card Issuance: “I got my debit card immediately”—that’s not just convenience; it’s freedom from hidden delays, a small moment that makes a big impact on busy schedules.
• Positive Fraud Alerts: One member summed it up best: “Fraud alert text is great!” Immediate, actionable alerts help safeguard your finances and reinforce our commitment to your security.

Visit Us in Denver, PA

Whether you’re exploring a new checking account, shopping for a mortgage, or seeking tailored investment advice, Members 1st Federal Credit Union is here for you. Swing by our Denver branch at your convenience, use our nationwide ATM network, or connect with us online and over the phone. Our knowledgeable team is ready to guide you through every step—so you can focus on what matters most: living your life with confidence, backed by a credit union that puts you first.

Discover the Members 1st difference today: where personalized service meets full-spectrum financial expertise, and where every member truly comes first.