OMNI Home Care Personal Care Services
What people love here...
No standout positive aspects or “hidden gems” were mentioned in the provided review.
No reason provided.
Key Themes from Reviews
Staff Responsiveness & AvailabilityNegative
Clients frequently experience poor responsiveness and lack of availability from on-call staff, especially on weekends.
About OMNI Home Care Personal Care Services
About OMNI Home Care Personal Care Services
Nestled in the heart of Wyomissing, PA, OMNI Home Care Personal Care Services stands as a respected medical group and senior citizen center dedicated to delivering personalized, in-home support. As part of a broader network that includes medical clinics, general practitioners, hospitals, and medical centers, OMNI Home Care bridges the gap between clinical expertise and compassionate daily assistance. Whether you or a loved one need extra help with routine tasks, companionship, or coordination with healthcare professionals, OMNI’s team strives to be the local partner families trust.
Comprehensive, Person-Centered Support
At OMNI Home Care, every care plan begins with a thorough assessment of an individual’s unique needs, preferences, and lifestyle. Working in close collaboration with general practitioners and nearby medical centers, the agency designs services that can include:
• Personal hygiene assistance and mobility support
• Medication reminders and light health monitoring
• Meal preparation, errands, and transportation coordination
• Companionship and social engagement
By aligning home-based care with the clinical oversight of local physicians and hospital affiliates, OMNI ensures clients benefit from a seamless continuum of care—right where they feel most comfortable.
Commitment to Responsiveness & Reliable On-Call Support
One of the cornerstones of quality home care is being there whenever clients need assistance. OMNI Home Care understands that lapses in on-call availability can leave families anxious and clients feeling vulnerable—especially on weekends or evenings. While feedback has highlighted occasional voicemail overflows or delayed callbacks, OMNI is committed to strengthening its on-call system. Clients can expect ongoing enhancements to scheduling protocols and communication channels so that help is genuinely accessible 24/7.
Clear Communication & Cultural Sensitivity
Trust grows from clear, respectful dialogue. Families consistently emphasize the importance of aides who speak and understand English fluently, ensuring instructions are accurately followed and concerns are fully addressed. OMNI Home Care values this feedback and prioritizes matching clients with caregivers whose language skills and cultural awareness foster genuine connections. By encouraging open lines of communication—whether by phone, text, or in-person visits—OMNI aims to eliminate misunderstandings and reaffirm every client’s dignity.
Staffing Adequacy & Quality Assurance
Consistent, dependable staffing lies at the heart of compassionate personal care. While some clients have noted occasions when aide availability fell short of expectations, OMNI actively monitors caseloads to balance supply with demand. The agency seeks to recruit qualified caregivers who share a commitment to kindness, reliability, and respect. Regular check-ins, training opportunities, and transparent scheduling empower aides to deliver the attentive service clients deserve. OMNI’s leadership welcomes ongoing input from families, recognizing that continuous improvement is the best way to ensure no one ever feels neglected.
Building Trust & Ensuring Security
Peace of mind is paramount when inviting care providers into the home. Reports of missing items or security concerns can undermine confidence in any agency. OMNI Home Care places great importance on establishing trust from day one: thorough caregiver screening, clear protocols for property respect, and frequent supervisory visits help ensure clients feel safe. Open feedback channels encourage families to voice any worries promptly, fostering a partnership atmosphere in which security and trust flourish side by side.
Partnering with Wyomissing Families & the Community
More than just a service provider, OMNI Home Care Personal Care Services aims to be a valued community resource in Wyomissing and greater Berks County. By collaborating with local hospitals, senior centers, and physician offices, the agency keeps its finger on the pulse of regional health initiatives and support networks. Regular community outreach events, informational seminars, and family-education workshops invite clients and caregivers alike to learn, connect, and grow together. Through these efforts, OMNI continues to weave a stronger social fabric—one where seniors and medically vulnerable adults enjoy both professional support and neighborly friendship.
OMNI Home Care Personal Care Services is dedicated to forging lasting relationships built on responsiveness, clear communication, adequate staffing, and unwavering trust. For individuals seeking a medical clinic partner, a general practitioner referral, a reliable senior citizen center, or a supportive home medical group in Wyomissing, PA, OMNI offers the warmth of home care combined with the professionalism of a medical center—always striving to exceed expectations and put clients’ well-being first.
Categories
About This Business
Amenities
- Restroom
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Contact Information
Wyomissing, PA 19610
United States of America
Phone: +1 610-371-8008
Website: Visit Website
Customer Reviews
2.0 out of 5 stars
Based on 3 reviews
Review data
5 star reviews
- 0%
4 star reviews
- 33%
3 star reviews
- 0%
2 star reviews
- 0%
1 star reviews
- 67%
Working Hours
- Monday:
- 8AM-4:30PM
- Tuesday:
- 8AM-4:30PM
- Wednesday:
- 8AM-4:30PM
- Thursday:
- 8AM-4:30PM
- Friday:
- 8AM-4:30PM
- Saturday:
- Closed
- Sunday:
- Closed