What people love here...
Nurse Rachel’s Exceptional Support
Rachel is specifically named and praised for her kindness and ability to comfort patients.
Key Themes from Reviews
Doctor Expertise & ProfessionalismPositive
Patients consistently praise Dr. Dreher’s high level of medical knowledge and professional competence.
About Paulette C. Dreher, DO
Paulette C. Dreher, DO – Expert Urologist & Surgeon in Wyomissing, PA
Nestled in the heart of Wyomissing, Pennsylvania, Paulette C. Dreher, DO, stands out as a dedicated urologist and surgeon whose reputation for medical excellence and genuine compassion precedes her. Whether you’re seeking routine urological care or specialized surgical expertise, Dr. Dreher and her warm, attentive team offer a level of professional competence and personalized attention that consistently earns high praise from patients throughout Berks County and beyond.
Expertise & Professionalism You Can Trust
From the moment you step into Dr. Dreher’s practice, it’s clear why so many patients describe her as “very knowledgeable in her field” and “a true professional.” With years of specialized training in urology and surgical procedures, Dr. Dreher brings a depth of medical knowledge to every consultation and treatment plan. Her patients appreciate the confidence she instills through clear explanations and evidence-based recommendations. As one satisfied patient noted, “Dr. Dreher is very professional and very knowledgeable, and I trust what she has to say.” This unwavering commitment to high-quality care ensures that you’re in expert hands, whether you’re managing chronic conditions or exploring minimally invasive procedures.
Compassionate Bedside Manner & Empathy
At Paulette C. Dreher, DO, clinical excellence goes hand in hand with a warm, empathetic approach. Many patients highlight how Dr. Dreher makes them feel at ease discussing sensitive or embarrassing issues—often the most challenging aspect of urological health. One patient shared, “She has a way of making me feel comfortable when talking about some of the most embarrassing things one could imagine,” while another praised her as “welcoming and eager to hear you and to help you.” By truly listening to each individual’s concerns, Dr. Dreher builds trust and fosters a collaborative, supportive environment where patient comfort is a top priority.
Clear Communication & Comprehensive Patient Education
A hallmark of Dr. Dreher’s practice is the emphasis on clear, thorough communication. From initial consultations to post-procedure follow-ups, she takes time to explain conditions, treatment options, and next steps in simple, relatable terms. Patients frequently commend her patience: “A true professional—took her time to explain everything in simple terms and was very patient with any questions I had.” Whether detailing the benefits and risks of a surgical intervention or outlining a conservative approach to kidney stone management, Dr. Dreher ensures you leave each appointment empowered with knowledge and confidence in your personalized treatment plan.
A Supportive Team & Welcoming Atmosphere
The positive energy extends beyond Dr. Dreher herself to her entire clinical and administrative staff. From your first phone call to check-in, you’ll encounter courteous, attentive team members dedicated to making your visit as smooth as possible. Nurse Rachel, in particular, often receives special mention for her kindness and reassuring presence: “Nurse Rachel was so kind and helped me feel better about what I’m going through.” Even those navigating the most complex care pathways find comfort in the genuine concern and professionalism of every staff member, from medical assistants to front-desk receptionists.
Efficient Visits with Room for Improvement
Most patients report brief wait times and an efficient check-in process, praising the practice’s commitment to respecting their schedules. “Short wait time too! Thanks again for all you do!!!” is a common refrain. That said, a few have found the self-check-in kiosk a bit confusing and would welcome clearer instructions or a reminder in appointment emails. A simple sign indicating “Please check yourself in here” could transform a moment of frustration into a seamless arrival experience. Similarly, while the majority of front-desk interactions are warm, occasional feedback suggests that additional customer service training could ensure every greeting is consistently welcoming.
Modern, Clean Facilities Designed for Comfort
Patients consistently describe the office environment as clean, comfortable, and thoughtfully arranged to ease any pre-appointment nerves. The waiting area, exam rooms, and surgical suites are maintained to the highest standards of hygiene, creating a reassuring backdrop for patients with diverse needs. As one visitor noted, “Very clean location, nice staff members and explained everything to my understanding,” capturing the dual focus on physical comfort and clear communication that defines Dr. Dreher’s practice.
Patient-Focused Treatment Highlights
– Conservative Kidney Stone Management: Dr. Dreher’s non-aggressive strategy for kidney stone treatment has saved many patients unnecessary stress. By prioritizing medication and watchful waiting when appropriate, she helps individuals maintain their daily routines with minimal downtime.
– Personalized Hospital Follow-Up: The extra mile matters. Dr. Dreher and her team make personal visits to hospitalized patients, ensuring continuity of care and adding a compassionate touch to the healing process. “They visited me at the hospital, which was very nice to find out how I was doing,” one patient shared.
– Warm, Hands-On Introductions: First impressions set the tone for trust. Dr. Dreher often begins consultations by sitting on her stool, establishing eye contact, and extending her hand—a small gesture with a big impact. “At that moment, I knew I had found a urologist who would truly listen,” remarked a grateful patient.
Schedule Your Consultation Today
If you’re seeking a urologist and surgeon in Wyomissing who combines top-tier expertise with genuine empathy, Paulette C. Dreher, DO, is here for you. From the moment you walk through the door, you’ll experience a team dedicated to delivering professional excellence, compassionate care, and clear communication. Call the office today or visit the website to schedule your appointment and discover why so many patients consider Dr. Dreher their go-to specialist for comprehensive urological health.
Categories
About This Business
Planning
- Appointment required
- Appointments recommended
Amenities
- Restroom
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible parking lot
Contact Information
Wyomissing, PA 19610
United States of America
Phone: +1 610-372-8995
Website: Visit Website
Customer Reviews
4.9 out of 5 stars
Based on 79 reviews
Review data
5 star reviews
- 94%
4 star reviews
- 5%
3 star reviews
- 0%
2 star reviews
- 0%
1 star reviews
- 1%
Working Hours
- Monday:
- 8AM-5PM
- Tuesday:
- 8AM-5PM
- Wednesday:
- 8AM-5PM
- Thursday:
- 8AM-5PM
- Friday:
- 8AM-5PM
- Saturday:
- Closed
- Sunday:
- Closed