Penn Primary Care Pottstown

Welcome to Penn Primary Care Pottstown

Located in the heart of Pottstown, PA, Penn Primary Care Pottstown is your trusted family practice physician and internist clinic dedicated to delivering comprehensive, patient-centered care. With a commitment to clinical excellence and a warm, welcoming atmosphere, our practice combines the personalized touch of a small-town clinic with the resources and expertise of Penn Medicine.

A Patient-Centered Approach

At Penn Primary Care Pottstown, we believe that the foundation of effective healthcare is active listening and genuine collaboration. Many of our patients consistently praise our providers for going beyond quick fixes to understand the full context of their health concerns. Kelly Penrose and her clinical support partner Lynn earn rave reviews for their thoughtful, thorough approach—patients often share that they feel truly heard when discussing chronic conditions, preventive strategies, or complex symptoms.

Similarly, Dr. Mary Leary has built a reputation for compassionate, attentive care that keeps patients coming back year after year. Choosing to follow Dr. Leary from her previous location, patients highlight her “very caring” nature, noting how she takes the time to explain tests and treatment options clearly. And for new members of our practice, Dr. Raman and nurse Stephanie provide a seamless onboarding experience marked by professionalism and a respectful attitude that sets a reassuring tone from the very first visit.

Modern Technology for Seamless Communication

Recognizing that convenience is a critical part of quality care, Penn Primary Care Pottstown integrates cutting-edge digital tools to streamline the patient experience. Our MyPennMedicine (MyChart) portal and mobile app allow you to:

• Schedule or request appointments without waiting on hold
• Send secure messages to clinicians and receive timely responses
• Review test results and track health metrics in real-time
• Complete pre-visit check-in and paperwork online

Patients consistently applaud the ease of our online check-in process—one even called it “quick and easy”—and report that the portal has transformed their communication with our team, reducing friction and ensuring they feel up to date on their care plan.

A Clean, Welcoming Environment

From the moment you step into our Pottstown office, you’ll notice a commitment to maintaining a spotless, well-organized space. Clean procedure rooms, comfortable waiting areas, and a friendly atmosphere contribute to a sense of safety and trust. Over a decade of loyal patients attest that our family-oriented setting creates an environment where they feel at ease, whether they’re in for a routine exam or a more involved procedure.

Ongoing Improvements Driven by Your Feedback

We take pride in our strengths, but we also recognize areas where patient feedback guides our growth. Some patients have found appointment scheduling and phone interactions less than ideal, citing long hold times or abrupt responses from our front-desk staff. Others have pointed out occasional extended waits before being seen. These candid insights are invaluable to us. In response, we are:

• Enhancing staff training programs to ensure courteous, empathetic communication
• Expanding appointment slots and refining our scheduling system to reduce delays
• Implementing automated reminders and transparent wait-time updates for in-office visits
• Strengthening our follow-up protocols so that every call and message is returned promptly

Our leadership team, clinical staff, and customer-service representatives collaborate closely to turn these opportunities into action items. We believe that attentive front-desk service and clear communication are as vital to your health journey as the medical care itself.

Comprehensive Primary Care Services

As a family practice physician and internist clinic, we offer a full spectrum of services tailored to patients of all ages:

• Annual physicals, wellness exams, and sports clearances
• Chronic disease management (diabetes, hypertension, arthritis, etc.)
• Preventive screenings (mammograms, colonoscopies, immunizations)
• Acute care for colds, infections, injuries, and urgent concerns
• Women’s health, men’s health, and geriatric care
• Laboratory testing and in-office diagnostic services

Whether you’re seeking a new primary care provider for your family or you’re an established patient needing ongoing management, Penn Primary Care Pottstown delivers an integrated, team-based approach aimed at helping you achieve your best health.

Convenient Location and Hours

Our office is centrally located in Pottstown, offering easy access and ample parking. We provide flexible weekday hours, and our online portal is available 24/7 for appointment requests, prescription renewals, and direct communication with your care team.

Join the Penn Primary Care Pottstown Family

Choosing a healthcare partner is a deeply personal decision. At Penn Primary Care Pottstown, we strive to earn your trust through clinical expertise, compassionate service, and continuous improvement. From the supportive care of Kelly Penrose, Dr. Leary, and Dr. Raman’s collaborative team, to the convenience of our MyPennMedicine app, every aspect of our practice is designed to support you on your wellness journey.

Experience the difference of a practice that listens, learns, and evolves with your needs. Schedule your visit today and discover why families throughout Pottstown, PA, call Penn Primary Care Pottstown their home for lasting health and well-being.