Penn State Health Medical Group - Schuylkill Valley Logo

Penn State Health Medical Group - Schuylkill Valley

2.9(27 reviews)
UnclaimedMedical clinicMedical clinic, Family practice physician

What people love here...

Andrea, Physician Assistant

Mentioned by name multiple times, Andrea is consistently praised for her long-term, reliable, and compassionate care.

Andrea has been a great Physician Assistant and has been wonderful to work with in my 5–6 years at this practice.
Andrea is the best!

Key Themes from Reviews

Wait TimesNegative

Patients consistently report excessive waits—often 45–60 minutes to be roomed and even longer to see a provider.

"Wait over an hour to get into an exam room and another hour to see the doctor."
"Show up late and they charge you, show up on time or early and sit for a minimum of 45 minutes."

About Penn State Health Medical Group - Schuylkill Valley

Welcome to Penn State Health Medical Group – Schuylkill Valley

Nestled in the heart of Leesport, PA, Penn State Health Medical Group – Schuylkill Valley is your trusted neighborhood medical clinic and family practice physician team. With decades of experience serving Berks County, our skilled clinicians and support staff combine small-town warmth with Penn State Health’s renowned clinical expertise. Whether you’re here for newborn care, routine checkups, chronic disease management or an unexpected illness, our goal is simple: deliver thoughtful, thorough and personalized healthcare for every stage of life.

Comprehensive Family Medicine

At our Leesport family practice, you’ll find a full spectrum of primary care services designed to keep you and your loved ones healthy. We offer:

• Preventive screenings and immunizations
• Women’s health and annual physicals
• Pediatric care from infancy through adolescence
• Management of chronic conditions like diabetes, hypertension and arthritis
• Acute illness and injury treatment
• Geriatric wellness visits and cognitive screenings

Our providers take the time to understand your personal health goals, leveraging evidence-based guidelines to craft care plans that fit your lifestyle. From blood pressure checks to advanced metabolic panels, each diagnostic test is explained in plain language, ensuring you leave every visit with clarity and confidence.

Compassionate, Expert Providers

Patients frequently praise the lifesaving interventions and genuine compassion they experience here. Nurse Cindy Weist and Dr. William Wagner have earned special recognition—many credit their prompt actions for quick diagnoses, timely treatments and even saved lives. “I wouldn’t be alive today without the quick work of Nurse Cindy and Dr. Wagner,” shares one grateful patient.

Physician Assistant Andrea has also been a cornerstone of this practice for over five years. Known for her warm demeanor and clinical excellence, Andrea builds lasting relationships that put families at ease. Whether you’re managing a routine checkup or a complex medical concern, Andrea’s calm guidance and thorough follow-up ensure you feel heard and supported.

Even as new providers join our team, they’ve seamlessly adopted the attentive bedside manner you expect from a private practice. Our clinicians remain committed to explaining your health status, answering every question and collaborating on treatment decisions.

Modern Facilities and Digital Tools

Our recently renovated Leesport facility combines a fresh, inviting atmosphere with technology that enhances your care experience. Bright exam rooms, comfortable waiting areas and clear signage help ensure your visit feels seamless and stress-free. At the front desk, our team will gladly walk you through setting up the Penn State Health patient portal—your secure online gateway to lab results, appointment reminders and provider messages. Many patients appreciate this transparency, noting how quickly they can review test outcomes and track ongoing treatment plans.

Continuous Improvement in Patient Experience

We value every piece of feedback and are actively addressing common concerns:

• Wait Times: We recognize that waiting 45–60 minutes or more to be roomed can be frustrating. To ease delays, we’ve expanded our care teams, introduced a streamlined triage process and stagger clinic schedules. These changes allow us to keep you informed about any hold-ups and get you in front of a provider more quickly.
• Communication & Phone Responsiveness: To reduce callbacks and missed messages, we’ve enhanced our phone-center operations with additional nursing staff during peak hours. Patients now benefit from a dedicated nursing line, clear voicemail protocols and timely responses to clinical questions.
• Medication Management & Prescription Handling: Prescription refill requests are now centralized through our pharmacy liaison, who tracks each order from receipt to pickup. If an over-the-counter recommendation or vitamin injection requires special handling, our team follows up within 24 hours to confirm you have the supplies and instructions you need.

By listening to your experiences—and acting on them—we continually refine our processes so your care journey is as smooth as it is comprehensive.

Easy Access and Scheduling

Securing an appointment should never add to your stress. While short-staffing once led to administrative bottlenecks, we’ve hired additional front-desk coordinators and rolled out an online scheduling portal that lets you:

• Request appointments any time of day
• View available time slots for routine and urgent visits
• Receive instant confirmation via email or text

For same-day concerns, our team reserves urgent-care slots each morning. Whether you need a quick follow-up or a new patient consultation, you’ll find flexibility designed to fit your busy life.

Your Health, Our Priority

At Penn State Health Medical Group – Schuylkill Valley, we believe exceptional care blends expert medical knowledge with genuine human connection. From the moment you check in to the final review of your treatment plan, our family practice physicians, nurse practitioners and support staff are dedicated to your well-being. We invite you to experience a medical home where your questions are welcomed, your voice is heard and your health goals become our shared mission.

Visit us in Leesport, PA, or call to schedule your first appointment today. Discover why families across Berks County trust Penn State Health Medical Group – Schuylkill Valley to nurture, protect and empower their health—today and for generations to come.

Categories

About This Business

Parking

  • On-site parking

Planning

  • Appointments recommended

Amenities

  • Restroom

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Wheelchair accessible parking lot

Contact Information

5 S Centre Ave a3
Leesport, PA 19533
United States of America

Website: Visit Website

Customer Reviews

2.9 out of 5 stars

Based on 27 reviews

Review data

5 star reviews

37%

4 star reviews

4%

3 star reviews

7%

2 star reviews

19%

1 star reviews

33%

Working Hours

Monday:
8AM-8PM
Tuesday:
8AM-4:30PM
Wednesday:
8AM-4:30PM
Thursday:
8AM-8PM
Friday:
8AM-4:30PM
Saturday:
Closed
Sunday:
Closed

Location Map