Pitney Bowes Presort Services
What people love here...
Quick Loading Process & Extra Parking
Customers value the streamlined, appointment-based loading system and the convenience of dedicated parking.
Key Themes from Reviews
Employee Treatment & FairnessNegative
Customers and workers feel there is favoritism and unfair treatment—especially toward temps and certain employee groups.
About Pitney Bowes Presort Services
About Pitney Bowes Presort Services
Located in Reading, PA, Pitney Bowes Presort Services is a full-service mailing service and warehouse operation dedicated to helping businesses streamline their mailing, shipping, and logistics needs. For companies large and small, our presort expertise means faster delivery times, reduced postage costs, and a smoother workflow from start to finish. Whether you’re sending bulk mailings or need dependable warehousing, our seasoned team in Reading is ready to support your operations with precision and care.
Efficient Mailing Services & Warehouse Operations
At the heart of our business is a commitment to service efficiency. Clients consistently praise our quick loading process—book an appointment, arrive on schedule, and our warehouse team moves your freight with speed and accuracy. The streamlined appointment-only system minimizes wait times, and extra parking around the building ensures a stress-free arrival. By pairing advanced sorting technology with hands-on loading assistance, Pitney Bowes Presort Services helps your drivers get loaded and back on the road in record time.
Customer Experience & Staff Excellence
Across dozens of reviews, customers call out our friendly, helpful staff as a highlight. “Fast service and smiling faces!” isn’t just a tagline—it’s the daily reality at our Reading facility. Whether you’re a first-time visitor or a long-time partner, you’ll find a welcoming team that’s eager to assist with everything from paperwork to pallet placement. Our dispatch department, led by a dedicated group that many have described as “exceptional,” coordinates pickups and deliveries with a personal touch. Their proactive approach often makes the difference between an average day and a seamless shipping experience.
Facility Access & Logistics
Our warehouse layout is designed for maximum convenience. With dedicated extra parking on the backside of the building and clearly marked loading docks, drivers can navigate our site confidently, even during peak hours. Some have noted that docks can feel tight when the lot is full—but our staff is always on hand to guide trailers into position. By keeping communication channels open and flexing our schedule around your needs, we strike a balance between structure and adaptability. The result is a facility that feels organized without sacrificing the hands-on support customers value.
Workplace Culture & Growth
While our operational strengths are widely praised, Pitney Bowes Presort Services also listens to feedback on internal culture. Some employees and temps have raised concerns about consistency in supervisory decisions and fairness across shifts. We’re committed to addressing these issues head-on. Regular leadership roundtables, clear communication channels for all staff levels, and ongoing training programs are in place to ensure that everyone—from first shift to third—feels respected, valued, and empowered to do their best work. Positive testimonials continue to flow in, reflecting an overall reputation as a solid company to work with in the Reading area.
Responsiveness & Ongoing Improvements
We recognize that clear communication is crucial both inside our walls and out. A handful of customers have mentioned occasional unreturned calls or unanswered door intercoms, and we’re actively tightening our response protocols. New phone-answering guidelines, dedicated email follow-ups, and more frequent on-site reception coverage will help us close the loop faster. Our goal is simple: if you reach out to Pitney Bowes Presort Services, you’ll hear back promptly—every time.
Why Choose Pitney Bowes Presort Services?
- Proven Efficiency: Appointment-based loading, fast turnaround, and expert presort solutions save you time and money.
- Friendly, Hands-On Staff: From dispatch to dock assistance, our team is committed to making your visit smooth and productive.
- Robust Facility: Extra parking, organized loading docks, and a central Reading, PA location ensure ease of access.
- Continuous Improvement: We take customer and employee feedback seriously, implementing changes to enhance fairness, communication, and overall service quality.
- Trusted Reputation: With clients praising our speed, professionalism, and willingness to go the extra mile, Pitney Bowes Presort Services stands out as a reliable partner for your mailing service and warehouse needs.
Experience the difference of a mailing service and warehouse operation that balances advanced logistics with genuine human touch. Pitney Bowes Presort Services in Reading, PA, is more than just a presort center—it’s your partner in efficient, cost-effective, and friendly mailing solutions. Contact us today to schedule an appointment or to learn how we can optimize your next large-scale mailing project.
Categories
About This Business
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Contact Information
Reading, PA 19605
United States of America
Phone: +1 610-939-2670
Customer Reviews
3.8 out of 5 stars
Based on 62 reviews
Review data
5 star reviews
- 55%
4 star reviews
- 13%
3 star reviews
- 6%
2 star reviews
- 10%
1 star reviews
- 16%
Working Hours
- Monday:
- Open 24 hours
- Tuesday:
- Open 24 hours
- Wednesday:
- Open 24 hours
- Thursday:
- Open 24 hours
- Friday:
- Open 24 hours
- Saturday:
- Open 24 hours
- Sunday:
- Open 24 hours