Planned Parenthood - Susie and John Stanley Health Center at Reading

About Planned Parenthood – Susie and John Stanley Health Center at Reading

Located in the heart of Reading, PA, Planned Parenthood – Susie and John Stanley Health Center at Reading stands as a trusted family planning center and abortion clinic dedicated to compassionate, nonjudgmental care. Whether you’re seeking birth control counseling, an STD test, or information about pregnancy options, our team strives to create a warm, professional environment where every patient feels heard and respected.

A Friendly, Professional Team You Can Trust

From the moment you walk through our doors, you’ll notice the difference our staff makes. Patients regularly commend our “courteous, respectful, and professional demeanor,” with many singling out individuals whose warmth turns a nervous first visit into a reassuring experience. Franky, for example, comes highly recommended—“FRANKY IS THE BEST!!!!!!!” one grateful client exclaimed after a thorough, empathetic consultation. Danny’s welcoming smile and genuine caring approach leave an equally lasting impression: “She really made me feel so welcomed & loved,” another patient shared. Even simple gestures, like offering complimentary candy and bottled water in the waiting room, reflect our commitment to your comfort. Our security guard and front-desk associates make it their mission to greet you with a snack or a kind word, setting the tone for a positive visit from start to finish.

Modern, Clean, & Convenient Facility

Our recently updated Reading center offers a bright, airy atmosphere that immediately puts you at ease. Reviews praise the “incredibly clean and bright” interior, emphasizing how a fresh environment can ease nerves before a sensitive appointment. Ample, on-site parking ensures you never have to circle the block, and nearby restaurants offer the perfect post-appointment treat—whether you’re celebrating good news or simply rewarding yourself for taking charge of your health.

Clear Communication Every Step of the Way

We understand that medical appointments can be daunting, especially when you’re facing significant personal decisions. That’s why our team prioritizes transparency and information. From the receptionist who patiently answers your questions to the clinical staff who meticulously explain each procedure, you’ll never feel left in the dark. “They always take the time to explain exactly what they’re going to do at the appointment every step of the way,” notes one satisfied patient. Another adds, “The receptionist was patient and informative and was consulting with the dr. She took very good care of us.” This level of detail ensures you leave fully informed and empowered.

Accessibility & Appointment Management

Our ambition is to make family planning and abortion care as accessible as possible, but we recognize there’s room to grow. While many appointments run seamlessly—with some patients waiting as little as five minutes—others experience longer delays, especially during peak hours. First-time visitors have waited up to four hours, and a handful of patients have reported last-minute cancellations or unclear hours that led to missed appointments. We take this feedback seriously. Ongoing investments in scheduling software, staff training, and appointment-reminder systems are designed to minimize unexpected changes and shorten wait times. Your time is valuable, and we’re committed to respecting it.

Coordinated Prescriptions & Follow-Up Care

Securing timely refills and prior authorizations can be a challenge in any healthcare setting, and some of our patients have experienced frustration as they await essential medications. We apologize for any inconvenience this may cause and are actively streamlining our pharmacy coordination process. Dedicated follow-up calls, faster electronic ordering, and clearer communication with insurance providers are all part of our plan to make sure you get your prescriptions on schedule. Your health and peace of mind depend on it.

Affordable, Inclusive Care

Cost should never be a barrier to reproductive healthcare. At our Reading clinic, you’ll find flexible payment options and sliding-scale fees to accommodate every budget—especially important for uninsured patients. One recent patient wrote, “I currently don’t have health insurance and they’ve also been amazing at making sure they work within the price range I can afford.” We partner with local assistance programs and accept a variety of insurance plans to ensure that nobody has to choose between financial stability and essential care.

Why Choose Planned Parenthood – Susie and John Stanley Health Center at Reading?

When you visit our Reading, PA, family planning center and abortion clinic, you’re choosing more than just a medical appointment—you’re joining a community committed to dignity, respect, and excellence. Our staff’s exceptional professionalism (special shout-out to Christian, whose measured, skillful approach earns consistent praise), our welcoming environment, and our patient-centered practices set us apart. While we continuously refine our scheduling and prescription follow-up processes, our core values remain the same: to provide thorough information, genuine compassion, and affordable access to reproductive health services.

Take the next step in your healthcare journey with confidence. Schedule your appointment today and experience why so many in Reading trust Planned Parenthood – Susie and John Stanley Health Center at Reading for family planning and abortion services delivered with kindness, clarity, and respect.