Professional Pharmacy and Convalescent Products Logo

Professional Pharmacy and Convalescent Products

4.2(103 reviews)

What people love here...

Exceptional Service from Bobby

Bobby is repeatedly singled out by name for proactive follow-up, personal care, and ensuring timely delivery of complex equipment.

Just had a great experience obtaining supply … Bobby went the extra mile. He was efficient and knowledgeable.
Thank you Bobby for helping my wife get a wheelchair after two weeks of grief with other places … Bobby is awesome.

Key Themes from Reviews

Staff Friendliness & ProfessionalismMixed

While many customers praise individual staff members for being caring and professional, others report rude or unprofessional behavior from certain employees.

"Amazing medical supply department! … I must compliment Lisa for all that she has done for me."
"The woman with the conspicuously phony Irish accent … Cashier’s negative attitude and rudeness will absolutely keep me away."

About Professional Pharmacy and Convalescent Products

Professional Pharmacy and Convalescent Products: Your Complete Health & Gift Destination in Pottstown, PA

Nestled in the heart of Pottstown, PA, Professional Pharmacy and Convalescent Products combines the warmth of a hometown gift shop with the precision of a full-service medical supply store. Whether you’re seeking prescription compounding, mobility aids, oxygen equipment, or a thoughtful token of care, our doors are open to guide you through every step of your health and wellness journey.


Comprehensive Services Tailored to You

As a trusted Pharmacy, Gift shop, Medical equipment supplier, Mobility equipment supplier, Oxygen equipment supplier, and Medical supply store, we pride ourselves on a broad inventory and genuine dedication:

• Prescription Compounding
– Personalized creams, capsules, and suspensions to match unique patient needs
– Rapid error rectification: overnight replacement when issues occur, no extra charge

• Durable Medical Equipment (DME)
– From wheelchairs and walkers to home hospital beds and lift chairs
– Expert fittings and adjustments ensure maximum comfort and safety

• Respiratory & Oxygen Solutions
– CPAP masks, machines, and tubing for sleep apnea management
– Oxygen concentrators, tanks, and portable systems for in-home or on-the-go care

• Mobility & Accessibility Aids
– Scooters, rollators, transfer benches, and ramps
– On-site demos and home delivery/setup by trained specialists

• Gift & Wellness Boutique
– Thoughtful greeting cards, comfort gifts, and seasonal items
– Unique keepsakes to brighten a patient’s day or express your care


Customer-Centric Care: Going the Extra Mile

Many businesses claim “great customer service,” but at Professional Pharmacy and Convalescent Products, it’s in our DNA. From the moment you walk in or call, our team treats you as an individual—with respect, empathy, and a can-do attitude.

• “She goes over and beyond her job description! Kudos to her and the medical supply staff!”
• “He went out of his way to make sure we had the product we needed … Bobby is awesome.”

Our staff regularly receive praise for personal follow-up and home delivery. When a patient needed an urgent wheelchair after delays elsewhere, Bobby coordinated next-day delivery and ensured the right fit. Similarly, when a compounded cream arrived damaged, our team overnighted a replacement at no cost—so therapy could resume without missing a beat.


The Faces Behind the Care

While large chains can feel impersonal, our strength lies in individual expertise and genuine human connection:

• Bobby: Renowned for proactive updates and seamless logistics, he’s often the first to jump in when time is critical.
• Lisa: A natural educator, she listens carefully, explains equipment features in plain language, and cheers you on as you adapt to new devices.
• Andrea: A budget-wise guru, she hunts clearance CPAP masks and negotiates cost savings—sometimes hundreds of dollars—so therapy stays affordable.

These ambassadors of service embody our promise: professional, informed, and always ready with a warm word.


Quality, Selection & Value

Our customers consistently highlight the depth of our inventory and the caliber of our medical equipment:

• “They have all the Durable Medical Equipment you want or need. They take time with you to make sure everything is fitted to you personally.”
• “This is the only place nearby that does medication compounding.”

From top-brand oxygen concentrators to niche orthotic braces, we balance choice with expert guidance. Our clearance shelf is a hidden gem—often featuring deeply discounted CPAP masks, shower chairs, or OT/PT aids that help families save significantly without sacrificing performance.

We understand that affordability matters, and we do what we can to uncover savings. At the same time, our competitive pricing reflects the value of precision fittings, professional assembly, and ongoing support.


Convenience & Accessibility

We know healthcare needs don’t always follow a 9–5 schedule. While our standard hours are Monday through Friday, with early Saturday closing, we strive to keep our community informed about holiday schedules and unexpected changes. Our on-site Gift shop is a welcoming space, where you can browse comfort items or pick up a last-minute greeting card while your prescription is being filled.

To minimize waits:
• Call ahead for prescription refills or equipment reservations
• Schedule medical supply consultations by phone or in person
• Ask about our delivery and setup services to save a trip


Why Choose Professional Pharmacy and Convalescent Products?

In Pottstown and beyond, families turn to us because we blend small-town friendliness with big-picture expertise:

• Professionalism anchored in decades of pharmacy practice
• Personalized attention from staff who remember your name and story
• A one-stop shop for pharmacy services, mobility aids, oxygen gear, and gift items
• A commitment to learning from feedback and continually enhancing the customer experience

Whether you’re a first-time customer seeking a simple cough remedy or a long-time client needing a complex home care setup, you’ll find a partner in us. Our mission is clear: to uplift your health journey with quality products, empathetic support, and service that truly goes above and beyond.

Discover the difference at Professional Pharmacy and Convalescent Products—where every visit is more than a transaction; it’s a promise of care, compassion, and convenience in Pottstown, PA.

Categories

About This Business

Parking

  • Free parking lot

Payments

  • Debit cards
  • Credit cards
  • NFC mobile payments

Planning

  • Quick visit

Accessibility

  • Wheelchair accessible seating
  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Wheelchair accessible parking lot

Service options

  • Delivery
  • In-store pickup
  • Same-day delivery

From the business

  • Small business

Contact Information

920 N Charlotte St
Pottstown, PA 19464
United States of America

Website: Visit Website

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Customer Reviews

4.2 out of 5 stars

Based on 103 reviews

Review data

5 star reviews

65%

4 star reviews

14%

3 star reviews

6%

2 star reviews

6%

1 star reviews

10%

Working Hours

Monday:
8AM-7PM
Tuesday:
8AM-7PM
Wednesday:
8AM-7PM
Thursday:
8AM-7PM
Friday:
8AM-7PM
Saturday:
9AM-3PM
Sunday:
Closed

Location Map