
Professional Pharmacy and Convalescent Products
Professional Pharmacy and Convalescent Products in Pottstown specializes in comprehensive medical supplies and personalized compounding services, with staff praised for expertise and exceptional care. Customers appreciate budget-friendly solutions and detailed guidance from standout employees like Bobby, Lisa, and Andrea.
What people love about Professional Pharmacy and Convalescent Products
Exceptional Service from Bobby
Bobby is repeatedly singled out by name for proactive follow-up, personal care, and ensuring timely delivery of complex equipment.
Expert Guidance from Lisa
Lisa’s clear explanations, empathy, and problem-solving earn her high praise from new and experienced customers alike.
Comprehensive Compounding Services
The pharmacy’s tailored compounding, attention to patient-specific needs, and willingness to rectify errors quickly stand out.
Affordable CPAP Solutions by Andrea
Andrea’s ability to match customers with budget-friendly clearance items demonstrates both product knowledge and genuine concern for customer finances.
Key Themes from Reviews of Professional Pharmacy and Convalescent Products
Staff Friendliness & Professionalism
MixedWhile many customers praise individual staff members for being caring and professional, others report rude or unprofessional behavior from certain employees.
Exceptional Customer Service & Going Above & Beyond
PositiveCustomers consistently highlight staff who take extra steps—problem-solving, personal follow-up, home delivery—to ensure a great experience.
Hours of Operation & Accessibility
NegativeMultiple customers are frustrated by early weekend closing times, inaccurate online hours, and lack of Sunday availability.
Wait Times & Efficiency
MixedSome patrons praise prompt delivery and efficient equipment setup, while others complain of long in-store waits and slow pharmacy processing.
Product Selection & Equipment Quality
PositiveThe store’s broad range of medical supplies, compounding services, and personalized fittings earns strong approval.
Pricing & Value
MixedCustomers applaud occasional discounts and clearance finds but also feel some equipment and supplies are overpriced.
About Professional Pharmacy and Convalescent Products
Professional Pharmacy and Convalescent Products: Your Complete Health & Gift Destination in Pottstown, PA
Nestled in the heart of Pottstown, PA, Professional Pharmacy and Convalescent Products combines the warmth of a hometown gift shop with the precision of a full-service medical supply store. Whether you’re seeking prescription compounding, mobility aids, oxygen equipment, or a thoughtful token of care, our doors are open to guide you through every step of your health and wellness journey.
Comprehensive Services Tailored to You
As a trusted Pharmacy, Gift shop, Medical equipment supplier, Mobility equipment supplier, Oxygen equipment supplier, and Medical supply store, we pride ourselves on a broad inventory and genuine dedication:
• Prescription Compounding
– Personalized creams, capsules, and suspensions to match unique patient needs
– Rapid error rectification: overnight replacement when issues occur, no extra charge
• Durable Medical Equipment (DME)
– From wheelchairs and walkers to home hospital beds and lift chairs
– Expert fittings and adjustments ensure maximum comfort and safety
• Respiratory & Oxygen Solutions
– CPAP masks, machines, and tubing for sleep apnea management
– Oxygen concentrators, tanks, and portable systems for in-home or on-the-go care
• Mobility & Accessibility Aids
– Scooters, rollators, transfer benches, and ramps
– On-site demos and home delivery/setup by trained specialists
• Gift & Wellness Boutique
– Thoughtful greeting cards, comfort gifts, and seasonal items
– Unique keepsakes to brighten a patient’s day or express your care
Customer-Centric Care: Going the Extra Mile
Many businesses claim “great customer service,” but at Professional Pharmacy and Convalescent Products, it’s in our DNA. From the moment you walk in or call, our team treats you as an individual—with respect, empathy, and a can-do attitude.
• “She goes over and beyond her job description! Kudos to her and the medical supply staff!”
• “He went out of his way to make sure we had the product we needed … Bobby is awesome.”
Our staff regularly receive praise for personal follow-up and home delivery. When a patient needed an urgent wheelchair after delays elsewhere, Bobby coordinated next-day delivery and ensured the right fit. Similarly, when a compounded cream arrived damaged, our team overnighted a replacement at no cost—so therapy could resume without missing a beat.
The Faces Behind the Care
While large chains can feel impersonal, our strength lies in individual expertise and genuine human connection:
• Bobby: Renowned for proactive updates and seamless logistics, he’s often the first to jump in when time is critical.
• Lisa: A natural educator, she listens carefully, explains equipment features in plain language, and cheers you on as you adapt to new devices.
• Andrea: A budget-wise guru, she hunts clearance CPAP masks and negotiates cost savings—sometimes hundreds of dollars—so therapy stays affordable.
These ambassadors of service embody our promise: professional, informed, and always ready with a warm word.
Quality, Selection & Value
Our customers consistently highlight the depth of our inventory and the caliber of our medical equipment:
• “They have all the Durable Medical Equipment you want or need. They take time with you to make sure everything is fitted to you personally.”
• “This is the only place nearby that does medication compounding.”
From top-brand oxygen concentrators to niche orthotic braces, we balance choice with expert guidance. Our clearance shelf is a hidden gem—often featuring deeply discounted CPAP masks, shower chairs, or OT/PT aids that help families save significantly without sacrificing performance.
We understand that affordability matters, and we do what we can to uncover savings. At the same time, our competitive pricing reflects the value of precision fittings, professional assembly, and ongoing support.
Convenience & Accessibility
We know healthcare needs don’t always follow a 9–5 schedule. While our standard hours are Monday through Friday, with early Saturday closing, we strive to keep our community informed about holiday schedules and unexpected changes. Our on-site Gift shop is a welcoming space, where you can browse comfort items or pick up a last-minute greeting card while your prescription is being filled.
To minimize waits:
• Call ahead for prescription refills or equipment reservations
• Schedule medical supply consultations by phone or in person
• Ask about our delivery and setup services to save a trip
Why Choose Professional Pharmacy and Convalescent Products?
In Pottstown and beyond, families turn to us because we blend small-town friendliness with big-picture expertise:
• Professionalism anchored in decades of pharmacy practice
• Personalized attention from staff who remember your name and story
• A one-stop shop for pharmacy services, mobility aids, oxygen gear, and gift items
• A commitment to learning from feedback and continually enhancing the customer experience
Whether you’re a first-time customer seeking a simple cough remedy or a long-time client needing a complex home care setup, you’ll find a partner in us. Our mission is clear: to uplift your health journey with quality products, empathetic support, and service that truly goes above and beyond.
Discover the difference at Professional Pharmacy and Convalescent Products—where every visit is more than a transaction; it’s a promise of care, compassion, and convenience in Pottstown, PA.
Unique Details About Professional Pharmacy and Convalescent Products
Parking
- Free parking lot
Payments
- Debit cards
- Credit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair accessible seating
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible parking lot
Service options
- Delivery
- In-store pickup
- Same-day delivery
From the business
- Small business
Alternative Local Businesses in Pottstown, PA
Contact Information for Professional Pharmacy and Convalescent Products
Pottstown, PA 19464
United States of America
County: Montgomery County
Phone: +1 610-323-2115
Website: Visit Website
Customer Reviews
4.2 out of 5 stars
Based on 103 reviews
Review data
5 star reviews
- 65%
4 star reviews
- 14%
3 star reviews
- 6%
2 star reviews
- 6%
1 star reviews
- 10%
Working Hours / Hours of Operation
- Monday:
- 8AM-7PM
- Tuesday:
- 8AM-7PM
- Wednesday:
- 8AM-7PM
- Thursday:
- 8AM-7PM
- Friday:
- 8AM-7PM
- Saturday:
- 9AM-3PM
- Sunday:
- Closed


