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Reading Behavioral Health Center

4.3(8 reviews)
UnclaimedMental health serviceMental health service

What people love here...

Stefani’s Attentive & Down-to-Earth Service

Stefani is called out by name for her exceptional empathy and ability to create a non-judgmental atmosphere.

Stefani is deff the best and very attentive and outgoing and soo helpful and down to earth
she doesn't make me feel not 'normal'

Key Themes from Reviews

Staff Friendliness & AttentivenessPositive

Customers appreciate the team’s warm, patient, and down-to-earth approach, which makes them feel comfortable.

"Stefani is deff the best and very attentive and outgoing and soo helpful and down to earth"
"The staff are very helpful, and patient."

About Reading Behavioral Health Center

About Reading Behavioral Health Center

Located in the heart of Reading, PA, Reading Behavioral Health Center is a trusted mental health service dedicated to supporting individuals and families on their journey toward improved well-being. Our practice brings together a team of compassionate professionals who prioritize patient comfort, understanding, and long-term growth. Whether you’re seeking therapy, counseling, or psychiatric support, our center is built around the belief that every person deserves attentive, empathetic care.

Compassionate, Patient-Centered Care

At Reading Behavioral Health Center, genuine concern for your mental health is more than a promise—it’s the very foundation of our approach. Clients consistently remark, “They really care for their patients mental health and well-being,” and we take that feedback to heart. From the moment you walk through our doors, our clinicians work closely with you to understand your unique story, challenges, and goals. We don’t believe in one-size-fits-all solutions; every treatment plan is carefully tailored to address your needs, values, and personal pace.

Dedicated & Attentive Staff

Our team’s warmth and down-to-earth manner set us apart. Stefani, one of our most lauded team members, has earned praise for being “very attentive and outgoing and soo helpful and down to earth.” Clients often say she “doesn’t make me feel not ‘normal,’” highlighting the safe, non-judgmental atmosphere she fosters. Beyond Stefani, every staff member—from front-desk coordinators to clinical professionals—shares a commitment to making you feel seen, heard, and supported. As one satisfied client notes, “The staff are very helpful, and patient,” ensuring each visit feels as comfortable as chatting with an old friend.

Insurance Acceptance & Accessibility

Navigating insurance can be one of the most daunting steps in seeking mental health support, and we strive to remove that barrier. Reading Behavioral Health Center accepts most major insurance plans and welcomes new patients with open arms. As one client celebrates, “They accept most insurance and they care,” a sentiment echoed by many who appreciate the convenience and peace of mind that broad coverage provides. Our administrative team works diligently to verify benefits quickly, so you can focus on what truly matters—your well-being.

Streamlined Onboarding with a Personal Touch

Starting therapy shouldn’t be a source of stress. We welcome new patients at every turn, ensuring you feel valued from day one. While a few clients have experienced longer-than-expected waits for intake materials—“waiting three weeks for an intake packet to be mailed”—we hear you, and we’re continuously refining our processes to get you started more swiftly. Our goal is to pair you with the right clinician, equip you with clear information, and ease any administrative burdens so that the first step toward support feels seamless and reassuring.

Communication & Follow-Up

Open, reliable communication is essential to effective care. Many clients commend our friendly, proactive outreach, yet we acknowledge that a few have felt “neglected due to lack of return calls and poor outreach.” Your feedback drives our commitment to enhance follow-up protocols, improve response times, and ensure every question or concern is met with prompt attention. At Reading Behavioral Health Center, we believe that staying connected between sessions is just as important as the sessions themselves.

Why Choose Reading Behavioral Health Center?

• Warm, patient-centered environment: Our team’s approach is rooted in empathy, creating a safe space for you to express, explore, and heal.
• Highly praised staff: From Stefani’s attentive support to our entire team’s genuine care, clients rave about the human connection that makes every visit meaningful.
• Broad insurance acceptance: We work with most insurance providers and enroll new patients quickly, minimizing out-of-pocket stress.
• Customized treatment plans: Each care plan is designed around your needs, ensuring targeted, effective strategies for lasting progress.
• Ongoing improvements: We listen to your experiences—positive and constructive—to refine both clinical and administrative processes.

Getting Started

Embarking on a path to better mental health is a courageous step. At Reading Behavioral Health Center, you’re never alone. Our friendly administrative staff can guide you through insurance verification, scheduling, and paperwork, while our clinicians stand ready to offer compassionate expertise. Call us today or visit our website to learn how we can partner with you in building resilience, confidence, and a brighter tomorrow.

Choose Reading Behavioral Health Center in Reading, PA—a trusted mental health service committed to compassionate care, responsive communication, and a welcoming environment designed with your well-being at its core.

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About This Business

Planning

  • Appointments recommended

Amenities

  • Restroom

Accessibility

  • Wheelchair accessible restroom
  • Wheelchair accessible parking lot

Contact Information

40 S 5th St
Reading, PA 19602
United States of America
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Customer Reviews

4.3 out of 5 stars

Based on 8 reviews

Review data

5 star reviews

75%

4 star reviews

0%

3 star reviews

13%

2 star reviews

0%

1 star reviews

13%

Working Hours

Monday:
7:30AM-6PM
Tuesday:
7:30AM-6PM
Wednesday:
7:30AM-6PM
Thursday:
7:30AM-6PM
Friday:
7:30AM-6PM
Saturday:
7:30AM-12PM
Sunday:
Closed

Location Map