
Rich's Automotive Sales & Service
Rich's Automotive Sales & Service in Reading, PA, is renowned for honest auto repairs and personalized vehicle sales, with standout service and technical expertise. Customers appreciate their knowledgeable team, efficient service, and unique car-matching process.
What people love about Rich's Automotive Sales & Service
Complimentary Vehicle Pick-Up/Drop-Off Service
This added convenience is frequently cited as a standout benefit, streamlining service visits for busy customers.
Personalized Vehicle Matching by Rich
Customers rave about Rich’s dedication to understanding their needs and sourcing vehicles that precisely match their criteria.
Jeff’s Patient and Accommodating Sales Approach
Jeff earns repeated praise for his patience, clear communication, and willingness to go the extra mile, even for out-of-town buyers.
Dana’s Expert and Friendly Service Management
Dana’s combination of technical knowledge and courteous customer care is highlighted as a key factor in repeat service visits.
Key Themes from Reviews of Rich's Automotive Sales & Service
Honesty & Trustworthiness
PositiveCustomers consistently highlight the business’s integrity and transparent practices, distinguishing it from other dealerships.
Staff Friendliness & Professionalism
PositiveCustomers appreciate the warm, respectful interactions and professional demeanor of the entire team.
Service Quality & Expertise
PositiveReviews praise the technical skill and problem-solving abilities of the service team, often identifying and resolving issues others overlooked.
Convenience of Service & Logistics
PositiveCustomers value the flexible pickup/drop-off option and rapid turnaround on routine services.
Pricing & Value
MixedWhile many commend fair, below-market pricing, a few customers feel unclear or dissatisfied with discount policies and extra charges.
Car Purchasing Experience
PositiveBuyers consistently describe the purchasing process as personalized, low-pressure, and tailored to their needs.
Communication & Follow-Up
MixedMany appreciate proactive updates, but some customers report lapses in follow-up and clarity around discounts or schedules.
About Rich's Automotive Sales & Service
### Welcome to Rich’s Automotive Sales & Service
Located in the heart of Reading, PA, Rich’s Automotive Sales & Service has built its reputation as a one-stop destination for every automotive need. Whether you’re searching for a dependable used truck dealer, scheduling routine maintenance at a trusted auto repair shop, or exploring specialized mobility equipment, our team is dedicated to delivering transparent, high-quality service every step of the way.
### Honesty & Trustworthiness You Can Rely On
From the moment you step through our doors—or request our complimentary vehicle pick-up service—you’ll notice what sets Rich’s apart: integrity. Customers consistently praise our straightforward pricing and open communication. “They are up front with you and do not try to get you for every dollar you own like other car dealers,” one satisfied client notes. By combining clear estimates with honest advice, we remove the guesswork and earn long-term loyalty.
### Friendly, Professional Staff—Every Time
At Rich’s Automotive Sales & Service, our greatest asset is our people. Whether you’re greeted by Sherry’s warm welcome, guided through financing options by Jeff, or supported in the service bay by Dana, each interaction reflects our commitment to respect and professionalism. “The staff and owner were very friendly and professional,” writes one motorist. We treat every customer as family, ensuring that your concerns are addressed and your questions answered with genuine care.
### Expert Repairs & Detailing for All Vehicles
Our reputation as a top-rated auto repair shop and truck repair center is built on technical expertise. Equipped to handle everything from oil changes to complex engine diagnostics, our state-certified technicians catch issues others miss. “Subaru dealership missed it—Rich’s team found and fixed the problem,” shares a grateful customer. We also offer premium car detailing services to keep your vehicle looking as good as it runs, inside and out.
### Convenient, Door-to-Door Service
Busy schedules shouldn’t mean delayed maintenance. That’s why Rich’s Automotive provides complimentary vehicle pick-up and drop-off throughout the Reading area. One client raves, “Dropped car at 7:30 AM for oil change, was texted at 9 AM that it was finished.” Whether you need a routine inspection, a quick brake check, or extensive truck repair, our flexible logistics save you time and simplify your life.
### Value-Driven Pricing & Transparent Policies
At Rich’s, we strive to deliver fair, below-market pricing without hidden fees. Most customers applaud our value-oriented approach: “His pricing and customer service is excellent.” While we continually refine discount policies to best serve our community, our goal remains constant—fairness. If you ever have questions about costs or promotions, our team will walk you through every line item on your invoice.
### A Personalized Car Buying Experience
Shopping for a car or used truck doesn’t have to be stressful. Rich, the owner, takes pride in understanding your lifestyle and budget to find the perfect match. “Rich found such an exact match for me,” says one buyer. Jeff, our patient salesman, builds on that dedication by providing clear, no-pressure guidance. From sedans and SUVs to mobility-equipped vans for handicapped transportation, our inventory is curated to meet diverse needs. Out-of-town customers even travel to us—“We came all the way from Florida,” one family reports—because they know they’ll drive away happy.
### Mobility Equipment & Accessible Facilities
We recognize that mobility is more than just wheels. As a leading mobility equipment supplier, we offer wheelchair lifts, ramps, and adaptive driving controls, ensuring independence on the road. Our facility includes a public wheelchair-accessible bathroom, making every visit comfortable for guests with special needs. Whether you require a lift installation or simply want advice on the right upgrades, our accessibility experts are here to help.
### Communication & Ongoing Support
Consistent updates and clear timelines are hallmarks of our customer care. Many patrons appreciate our proactive follow-up: “He was always in contact and helped minimize all our concerns.” While a few have suggested room for improving clarity around scheduling or discounts, we take that feedback to heart and continually refine our processes. At Rich’s Automotive, your peace of mind is just as important as the work we perform.
### Why Choose Rich’s Automotive Sales & Service?
- Comprehensive Repairs & Maintenance: From oil changes to truck repair, our certified technicians have you covered.
- Professional Car Dealer: A curated selection of cars, vans, and used trucks, all vetted for quality.
- Detailing & Appearance Care: Showroom-grade washes, interior sanitizing, and paint correction.
- Mobility Solutions & Handicapped Transportation: Vans, lifts, ramps, and adaptive equipment tailored to your needs.
- Convenience You Deserve: Complimentary pick-up/drop-off service and rapid turnarounds.
- Transparent Pricing & Honest Advice: No surprises—just fair rates and upfront estimates.
- Accessible Facility: Public wheelchair-accessible bathroom and a supportive, inclusive environment.
Whether you’re in need of a routine tune-up, a mobility-equipped vehicle, or your next reliable ride, Rich’s Automotive Sales & Service in Reading, PA, is your trusted partner. Experience the difference that honesty, expertise, and genuine care can make—schedule your service or stop by our showroom today!```
Unique Details About Rich's Automotive Sales & Service
Payments
- Debit cards
- Credit cards
- NFC mobile payments
Offerings
- Oil change
- Repair services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Alternative Local Businesses in Reading, PA
Contact Information for Rich's Automotive Sales & Service
Reading, PA 19601
United States of America
County: Berks County
Phone: +1 610-376-4045
Website: Visit Website
Customer Reviews
4.7 out of 5 stars
Based on 81 reviews
Review data
5 star reviews
- 88%
4 star reviews
- 4%
3 star reviews
- 1%
2 star reviews
- 4%
1 star reviews
- 4%
Working Hours / Hours of Operation
- Monday:
- 7:30AM-5PM
- Tuesday:
- 7:30AM-5PM
- Wednesday:
- 7:30AM-5PM
- Thursday:
- 7:30AM-5PM
- Friday:
- 7:30AM-4PM
- Saturday:
- 9AM-3PM
- Sunday:
- Closed





