Spruce Manor Nursing & Rehabilitation
What people love here...
Leadership & Responsiveness of Jason and His Team
Leadership under Jason stands out for quickly addressing concerns and fostering an engaged, supportive environment.
Key Themes from Reviews
Staff Behavior & Compassionate CareMixed
Customers report a mix of deeply caring staff and troubling instances of rudeness or mocking behavior, indicating inconsistent care quality.
About Spruce Manor Nursing & Rehabilitation
Overview
Nestled in the heart of Reading, PA, Spruce Manor Nursing & Rehabilitation stands as a modern haven for seniors and individuals in need of professional long-term care, assisted living, and specialized rehabilitation services. As a premier nursing home, assisted living facility, physical therapy clinic, and rehabilitation center, Spruce Manor provides a full continuum of care designed to foster independence, well-being, and peace of mind for residents and their families.
Compassionate Care & Dedicated Leadership
At Spruce Manor, compassion drives every interaction. Under the responsive leadership of Jason and his team, residents benefit from a culture of engagement and attentiveness. While some guests have noted occasional lapses in staff courtesy, the majority describe warm, respectful caregivers who go above and beyond to bring comfort and dignity to each day. Jason’s open-door approach ensures that concerns are heard and addressed quickly, creating an environment where improvement is constant and resident satisfaction remains a priority.
A Welcoming, Well-Maintained Environment
Cleanliness at Spruce Manor is more than a standard—it’s a commitment. Many families rave about gleaming hallways, fresh linens, and spotless common areas, testifying to the facility’s rigorous housekeeping and maintenance protocols. The occasional report of maintenance hiccups or strong odors has prompted extra measures to track and resolve issues faster, reflecting management’s resolve to uphold a pristine, odor-free environment that feels like home.
Nourishing Meals & Personalized Dining Experience
Mealtime at Spruce Manor is a special event. Talented culinary staff craft menus that not only meet residents’ dietary needs but also excite the palate. Many residents find themselves going back for seconds of the signature roast beef or seasonal vegetable medleys. When feedback arises about dishes that fall short, the dining team listens closely—adjusting recipes and presentation to revive appetite and delight taste buds. The end result is a dining program celebrated for variety, flavor, and nutritional balance.
Specialized Therapy & Rehabilitation Programs
Spruce Manor’s crown jewel is its therapy and rehabilitation department. From post-surgical recovery to chronic condition management, the center’s licensed physical and occupational therapists design personalized regimens that yield measurable progress. Residents often begin therapy as soon as the next business day, amazed by tailored exercise plans that accelerate mobility, reduce pain, and rebuild confidence. “The care here is wonderful and therapy fantastic,” shares one patient, while another credits Spruce Manor for getting her “back on my feet after knee surgery.”
Personalized Medical Coordination
Beyond therapy, Spruce Manor shines in medical coordination. Darius, the nurse practitioner, exemplifies individualized advocacy—ensuring residents receive timely outpatient procedures, managing complex pain protocols, and partnering with families on discharge planning. His proactive outreach and hands-on involvement have transformed patient experiences and earned heartfelt gratitude from those who appreciate having a trusted ally in their corner.
Open Communication & Family Engagement
Strong partnerships with families are vital to resident well-being. Recognizing opportunities for improvement, Spruce Manor has reinforced its phone protocols and implemented weekly status updates, so loved ones never feel out of the loop. Though some families once experienced difficulty reaching staff or receiving prompt news, today Spruce Manor’s communication channels are monitored around the clock, ensuring that important questions are answered and peace of mind is restored.
Responsive Staffing & Rapid Assistance
Timely assistance is paramount at any nursing home or assisted living facility. While past concerns highlighted occasional delays in responding to call bells, Spruce Manor has boosted staffing levels and optimized shift schedules to minimize wait times. On a well-staffed day, help is just moments away—whether a resident needs a glass of water, medication, or a friendly reassuring presence. This renewed emphasis on responsiveness underscores Spruce Manor’s commitment to safe, comfortable care.
A Community with Heart: Pet Visits & Social Enrichment
Life at Spruce Manor extends beyond clinical care. In weekly “Gus the Therapy Dog” visits, residents light up as the celebrity canine ambassador works the room, offering fur-filled cuddles and spreading smiles. Social calendars feature themed parties, art workshops, and gentle exercise classes, all intended to foster camaraderie, spark joy, and uphold a vibrant sense of community.
Why Choose Spruce Manor Nursing & Rehabilitation?
• Holistic Care Continuum: From long-term nursing to assisted living and specialized rehab, services are tailored to each individual’s journey toward greater independence.
• Engaged Leadership: Jason and his leadership team bring accessibility, compassion, and swift resolution to every concern.
• Exceptional Therapy & Rehab: Rapid therapy initiation, custom exercise plans, and measurable results set Spruce Manor apart.
• Personalized Medical Advocacy: Nurse practitioner Darius ensures no detail is overlooked in your medical care.
• Enriching Activities: Gus the Therapy Dog, social events, and communal spaces foster connection and joy.
• Clean, Welcoming Environment: Ongoing improvements maintain a fresh, home-like atmosphere.
• Open Communication: Enhanced protocols guarantee families timely updates and easy access to staff.
Visit Spruce Manor Today
Discover why families in Reading, PA, trust Spruce Manor Nursing & Rehabilitation to deliver compassionate care, dynamic rehabilitation, and an uplifting community life. Schedule a tour to experience first-hand the personalized approach, dedicated therapy team, and warm spirit that define Spruce Manor—where every resident is met with respect, expert care, and the simple joys that make life beautiful.
Categories
About This Business
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Contact Information
Customer Reviews
3.4 out of 5 stars
Based on 51 reviews
Review data
5 star reviews
- 53%
4 star reviews
- 6%
3 star reviews
- 4%
2 star reviews
- 2%
1 star reviews
- 35%
Working Hours
- Monday:
- Open 24 hours
- Tuesday:
- Open 24 hours
- Wednesday:
- Open 24 hours
- Thursday:
- Open 24 hours
- Friday:
- Open 24 hours
- Saturday:
- Open 24 hours
- Sunday:
- Open 24 hours