What people love here...
Holiday Emergency Response (Christmas Day Service)
Demonstrates exceptional dedication and willingness to handle critical emergencies even on major holidays.
Key Themes from Reviews
Responsiveness & AvailabilityPositive
Customers consistently praise Ken’s quick callbacks and ability to accommodate same-day or emergency visits.
About Steel Plumbing, LLC
Overview
Steel Plumbing, LLC is a dedicated service establishment specializing in comprehensive plumbing solutions. As a trusted plumber in the region, Steel Plumbing, LLC has built its reputation on rapid response times, expert troubleshooting, and genuine care for each customer’s home. Whether you face a dripping faucet, an emergency leak, or a major system overhaul, Ken and his team deliver professional, transparent service that leaves your property in better shape than they found it.
Unmatched Responsiveness & Availability
Few things are more stressful than a plumbing emergency—especially when it strikes unexpectedly. Customers consistently praise Ken’s swift callbacks and his willingness to accommodate same-day or emergency visits. One homeowner raved, “Ken came out within hours of my call… solved our problem same day,” while another shared, “Ken returned our phone call in less than 5 minutes and was out to our house within 2 days.” Even on holidays, Steel Plumbing, LLC answers the call: a Christmas Day breakdown was handled promptly when “much to my surprise, he was out on Christmas to pump out the water and install a new sump pump.” This level of dedication ensures that no matter the time or date, help is just a phone call away.
Deep Expertise & Problem-Solving Skills
Steel Plumbing, LLC isn’t just quick; it’s also exceptionally knowledgeable. Clients appreciate Ken’s ability to assess complex issues and implement the right solution quickly—often on the first try. As one review noted, “He assessed our situation and determined the problem and the solution within 10 minutes.” And when a first attempt falls short, Ken perseveres until every issue is fully resolved: “When the first fix didn’t work as expected, Ken kept working on the problem until it was resolved.” This commitment to thorough troubleshooting not only restores functionality but also prevents recurring issues.
Professionalism & Respect for Your Home
When inviting a plumber into your home, professionalism and respect matter just as much as skill. Steel Plumbing, LLC consistently goes above and beyond to protect your space. Customers frequently highlight Ken’s clean, courteous approach: “He covered his shoes and was very respectful of our home,” and “Left my home cleaner than when he arrived, and was careful not to let any pets escape.” From laying down protective mats to meticulous cleanup, every step is taken to ensure your home stays spotless and secure.
Clear Communication & Customer Education
Effective plumbing isn’t only about tools and pipes—it’s about empowering homeowners with knowledge. Ken’s patient, clear explanations demystify every repair or maintenance task. One satisfied customer shared, “He explained everything thoroughly and answered all of my questions,” while another praised, “He communicated his thoughts and made sure I was up to speed with what was going on.” Beyond solving the immediate issue, Ken takes time to offer guidance and teaching: “He taught me how to fix it for next time!” and “I learned a lot while chatting with him too!” This emphasis on communication transforms each service call into an educational experience, building trust and confidence.
Punctuality & Efficient Work Ethic
Time is valuable—and Steel Plumbing, LLC respects yours. Reviewers repeatedly note Ken’s punctuality and efficient workflow: “He was there within 30 minutes of calling him about the issue,” and “Always on time and went out of his way to see the project all the way through.” By arriving when promised and working diligently until the job is complete, Ken minimizes disruption to your daily routine. Whether it’s a quick repair or a multi-step installation, projects are handled with speed and precision.
Fair Pricing & Billing Integrity
Transparent pricing is a cornerstone of Steel Plumbing, LLC’s service. Most customers commend Ken’s honesty—“He doesn’t try to sell things you don’t need, and he’s very honest”—and appreciate the absence of pressure to purchase unnecessary upgrades. While one isolated review mentioned unexplained extra charges, the overwhelming consensus is that Steel Plumbing, LLC provides fair, competitive rates and clear billing. You can expect an upfront estimate and straightforward explanations for every line item, ensuring you never face hidden fees.
Special Highlights
- Holiday Emergency Response: Demonstrating exceptional dedication, Ken is ready to tackle critical emergencies even on major holidays.
- Out-of-the-Box Cost-Saving Solutions: From creative fixes that avoid destructive repairs to customized workarounds that spare your budget, Ken’s inventive strategies have saved customers thousands of dollars. As one homeowner marveled, “Ken came up with a solid solution that avoided the destruction of my patio and saved me many thousands of dollars.”
- Teamwork for Complex Jobs: For larger or multi-step projects, Ken partners with his colleague Nyles to streamline workflows and guarantee reliable results. “Ken and Nyles were great… We will definitely use Ken and Nyles for any future plumbing needs,” confirms one satisfied client.
Why Choose Steel Plumbing, LLC
From the moment you place your call to the final cleanup, Steel Plumbing, LLC exemplifies what a modern service establishment should be: responsive, skilled, professional, and transparent. Whether you require emergency repairs, preventative maintenance, or hands-on guidance, Ken and his team deliver solutions tailored to your needs. Trust Steel Plumbing, LLC to safeguard your home, empower you with knowledge, and stand by you with honest pricing—every step of the way. Choose reliability. Choose expertise. Choose Steel Plumbing, LLC.
Categories
Customer Reviews
4.9 out of 5 stars
Based on 72 reviews
Review data
5 star reviews
- 97%
4 star reviews
- 1%
3 star reviews
- 0%
2 star reviews
- 0%
1 star reviews
- 1%
Working Hours
- Monday:
- Open 24 hours
- Tuesday:
- Open 24 hours
- Wednesday:
- Open 24 hours
- Thursday:
- Open 24 hours
- Friday:
- Open 24 hours
- Saturday:
- Open 24 hours
- Sunday:
- Open 24 hours