
Tidewater Mortgage Services, Inc.
Tidewater Mortgage Services, Inc. in Reading excels in delivering smooth mortgage experiences with its professional, accessible team renowned for personalized, round-the-clock support.
What people love about Tidewater Mortgage Services, Inc.
Jamie’s Personalized Homebuying Support
Multiple clients single out Jamie for his dedicated, hands-on guidance, making him a standout asset.
Exceptional Service from Joe Staub
Joe is repeatedly praised for clear communication, efficiency, and saving customers both time and money.
Leo Harvey’s Professional & Friendly Approach
Clients consistently commend Leo for balancing expertise with genuine warmth.
24/7 Team Accessibility
Round-the-clock availability is rare in this industry and provides customers with continuous peace of mind.
Key Themes from Reviews of Tidewater Mortgage Services, Inc.
Staff Professionalism & Knowledge
PositiveCustomers consistently praise the team’s deep expertise and professional demeanor throughout the mortgage process.
Responsiveness & Availability
PositiveClients appreciate how quickly and reliably staff members respond to inquiries, often outside typical business hours.
Communication Quality
MixedWhile most reviews highlight clear, timely updates, one customer experienced last-minute rushes and poor coordination.
Ease & Smoothness of Process
PositiveMany customers report a low-stress experience, noting that the team simplified complex steps.
Personalized Support & Guidance
PositiveBorrowers value the one-on-one attention and patience shown by individual loan officers.
Staff Friendliness & Personability
PositiveThe approachable, down-to-earth demeanor of team members puts customers at ease.
About Tidewater Mortgage Services, Inc.
### Why Tidewater Mortgage Services, Inc. Is Reading’s Premier Mortgage Broker
When you’re ready to buy a home or refinance an existing loan, having a trusted partner by your side makes all the difference. Tidewater Mortgage Services, Inc., based in Reading, PA, is a full-service mortgage broker committed to delivering professional, personalized guidance—and doing so around the clock. From first-time homebuyers to seasoned real estate investors, clients rely on Tidewater’s deep expertise, friendly approach, and unwavering availability to turn complex financial transactions into low-stress experiences.
### A Team Defined by Professionalism & Knowledge
At the heart of Tidewater Mortgage Services is a team of mortgage specialists who combine extensive industry know-how with genuine care. “All staff were professional and helpful no matter the time of day,” notes one satisfied borrower, reflecting a common theme across dozens of reviews. Whether you have questions about loan programs, down-payment assistance, or closing costs, Tidewater’s experts—led by seasoned professionals like Leo Harvey—are ready to guide you. Reviewers frequently remark, “They are very professional, knowledgeable, courteous and resourceful,” underscoring the depth of expertise you’ll find in every conversation.
### Responsiveness & Availability—Day or Night
Mortgage decisions often hinge on timing, and Tidewater understands that questions can arise at any hour. Homebuyers celebrate the firm’s 24/7 accessibility: “Always available 7 days a week, 24 hours a day,” says one client. Another adds, “Communication was top notch and emails/calls were responded to almost immediately.” This rare level of responsiveness not only ensures you never feel stranded but also provides peace of mind as you navigate critical deadlines. Even when markets shift or interest rates fluctuate, Tidewater’s prompt replies keep you informed and empowered.
### Clear Communication—Keeping You in the Loop
Transparent, timely communication is essential to a smooth mortgage journey. Most customers praise Tidewater for its “superb and swift” updates from application to closing. You’ll receive straightforward explanations of mortgage options, regular status reports, and friendly reminders of upcoming milestones. While isolated feedback has pointed to occasional last-minute rushes, the team has embraced these insights and refined its processes. Today, Tidewater Mortgage Services maintains a high standard of coordination, ensuring you never feel forced into a “Chinese Fire Drill” as deadlines approach.
### A Smooth, Low-Stress Mortgage Process
Complex financial transactions can be daunting—but they don’t have to be. Tidewater’s approach is built on simplicity and clarity, turning intricate paperwork into a manageable, step-by-step experience. One first-time buyer recalls, “Jamie made our first home-buying process go as smoothly as possible!” Another homeowner credits the team with making refinancing “effortless.” By breaking down each phase—pre-approval, appraisal, underwriting, closing—into easy-to-understand tasks, Tidewater minimizes stress and maximizes confidence.
### Personalized Support & One-on-One Guidance
At Tidewater, you’re more than an application number. From your initial consultation through closing day, you receive individual attention tailored to your goals. “He was in our corner the whole way, made himself available anytime we needed him,” raves one client about their loan officer’s dedication. Another adds, “She made sure that I understood the process the whole way through and was very encouraging.” This personalized support boosts your understanding of complex mortgage terms and empowers you to make informed financial decisions.
### Meet the Mortgage Professionals Behind the Success
- **Jamie**: Celebrated for his hands-on approach to homebuying, Jamie guides first-time and repeat buyers through each step. Clients say, “We are homeowners! Jamie was there to provide assistance step by step from the beginning.”
- **Joe Staub**: Renowned for efficiency and cost savings, Joe delivers clear, timely communication that keeps your mortgage moving forward. One client insists, “Joe Staub is hands down the best,” while another thanks him for “communicating every step of the way.”
- **Leo Harvey**: Balancing technical expertise with genuine warmth, Leo creates an approachable environment that puts borrowers at ease. “Very professional but also friendly to do business with,” according to one review.
### Serving Reading, PA, and Beyond
Whether you’re purchasing a quaint suburban bungalow or refinancing a larger property, Tidewater Mortgage Services, Inc. leverages its local market knowledge and national lending network to secure competitive rates and favorable loan terms. As a fully licensed mortgage broker in Pennsylvania, the company partners with multiple lenders to find the right fit for your financial situation.
### Experience Mortgage Excellence Today
Choosing the right mortgage broker can save you time, money, and unnecessary stress. At Tidewater Mortgage Services, Inc., you benefit from a knowledgeable team, around-the-clock responsiveness, and a commitment to clear communication. From Jamie’s personalized homebuying expertise to Joe Staub’s efficiency and Leo Harvey’s friendly professionalism, Tidewater brings people and processes together for a seamless mortgage experience.
Ready to take the next step? Contact Tidewater Mortgage Services, Inc. in Reading, PA, and discover how simple, straightforward, and stress-free securing your mortgage can be.
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Contact Information for Tidewater Mortgage Services, Inc.
Reading, PA 19606
United States of America
County: Berks County
Phone: +1 610-603-0241
Website: Visit Website
Customer Reviews
4.9 out of 5 stars
Based on 38 reviews
Review data
5 star reviews
- 97%
4 star reviews
- 0%
3 star reviews
- 0%
2 star reviews
- 0%
1 star reviews
- 3%
Working Hours / Hours of Operation
- Monday:
- 8:30AM-5PM
- Tuesday:
- 8:30AM-5PM
- Wednesday:
- 8:30AM-5PM
- Thursday:
- 8:30AM-5PM
- Friday:
- 8:30AM-5PM
- Saturday:
- Closed
- Sunday:
- Closed