Tower Health Medical Group Family Medicine - Kenhorst

Tower Health Medical Group Family Medicine – Kenhorst: Your Family’s Partner in Health

Nestled in the heart of Reading, PA, Tower Health Medical Group Family Medicine – Kenhorst stands as a trusted family practice physician and medical clinic dedicated to delivering personalized, high-quality care to every member of your household. Whether you’re welcoming a newborn, managing a chronic condition, or seeking preventative guidance, our Kenhorst team combines decades of clinical expertise with genuine compassion—so you can focus on what matters most: living well.

Exceptional Provider Quality & Professionalism

At Tower Health Medical Group Family Medicine – Kenhorst, your care begins with the provider. Many patients rave about the expertise and ethical approach of Dr. Sana Chaudhry, whose pediatric care has earned her a reputation for gentle exam techniques and heartfelt follow-up calls. “My children love her,” one parent shares, praising Dr. Chaudhry’s reminders on vaccinations and her genuine rapport with young patients.

Similarly, Dr. Hanna consistently ranks among the top primary care physicians in Reading. Couples, singles, and seniors alike say, “Dr. Hanna is excellent!” and “He’s the best!”—testaments to his reliable guidance on wellness, chronic disease management, and preventative screenings. For those seeking an inclusive, detail-oriented experience, Dr. Saab delivers thoughtful consultations and a welcoming environment. “He is wonderful! Very patient, thorough, and pleasant,” notes one review, highlighting his commitment to serving patients from all backgrounds.

Responsive Appointments & Thoughtful Scheduling

We know your time is valuable. Many patients appreciate our flexible appointment availability and streamlined check-in process: “My wait time is never too long, and everyone is always friendly.” From early morning slots to convenient afternoon visits, our scheduling team works to accommodate busy lifestyles. When demand is high, we’re transparent about next-available appointments, and we continually refine our systems to reduce hold times and ease the booking experience.

That said, we recognize there’s room to improve. Some patients have experienced longer waits or difficulty securing same-day visits. In response, we’re expanding phone and online scheduling hours, and exploring telehealth options for routine follow-ups—so you can connect with a provider on your terms.

Caring, Friendly Support Staff

Our front desk and medical assistants play a crucial role in making every visit comfortable. Most guests note “everyone is always friendly—that’s about all you can hope for at a doctor’s office!” They’re here to greet you with a smile, guide you through paperwork, and ensure your questions are answered. When concerns arise—like billing questions or insurance issues—our team aims to be your advocate, not an additional hurdle.

We also hear that a few patients have found interactions less helpful than expected. To address this, our staff regularly participates in customer-service training, emphasizing courtesy, clear communication, and a solutions-oriented mindset. Your feedback shapes our front-line excellence.

Clear Communication & Patient Engagement

Staying connected with patients is a cornerstone of our practice. Many families value proactive reminders for well-child visits and follow-up calls directly from doctors. “They are ALWAYS sensitive and understanding,” reports one grateful parent after a doctor’s check-in about her newborn. We offer appointment reminders by phone, text, or email—whichever you prefer—to keep your health on track.

We’re also aware that some patients haven’t received timely outreach. That’s why we’re strengthening our patient portal, automating immunization alerts, and ensuring every eligible patient receives personalized health reminders. Your voice helps us fine-tune these tools and sustain meaningful engagement.

Safe, Clean, and Continuously Improving Facilities

Our Kenhorst clinic is designed with your comfort and safety in mind. We follow rigorous cleaning protocols for exam rooms, equipment, and high-touch surfaces. While a rare report about hygiene concerns highlighted the importance of vigilance, please know we’ve implemented enhanced inspections and pest-control measures to uphold the highest standards.

From the moment you enter our waiting area to the time you leave—whether after a routine check-up or a comprehensive evaluation—you can trust that your well-being is our priority.

Inclusive Care & Cultural Sensitivity

Diversity enriches our community, and we strive to ensure every patient feels respected. Dr. Saab’s “gay-friendly” practice and patient-centered dialogue exemplify our commitment to inclusivity. However, we acknowledge isolated instances of misunderstanding around language and cultural differences. To address this, we’ve expanded interpreter services, cultural-competency training, and multilingual materials—so every patient receives attentive, prejudice-free care.

Committed to Your Family’s Health

Tower Health Medical Group Family Medicine – Kenhorst is more than a medical clinic—it’s a healthcare home where families grow, heal, and thrive. From prenatal counseling and newborn care with Dr. Chaudhry, to adult wellness visits with Dr. Hanna, to comprehensive consultations with Dr. Saab, our providers and staff are here to support you through every life stage.

Experience the difference that compassionate, professional, and patient-centered care can make. Call today or visit our website to schedule your first appointment with Tower Health Medical Group Family Medicine – Kenhorst in Reading, PA. Together, we’ll chart a personalized path to your healthiest tomorrow.