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United States Postal Service

4.0(22 reviews)

What people love here...

Exceptional Service from Mark and Sheila

Both employees are named and praised for alleviating customer stress and delivering consistently positive interactions.

Mark and Sheila do an amazing job.
I often get overwhelmed at post offices… I’m so glad to have a small post office with amazing workers.

Key Themes from Reviews

Staff Friendliness & AttitudeMixed

While many customers praise courteous and friendly staff, a few report encountering rude or “nasty” front-desk clerks.

"Have pleasant, courteous, helpful employees at this Post Office."
"Very rude and arrogant front desk clerk"

About United States Postal Service

Welcome to United States Postal Service in Adamstown, PA

Nestled in the heart of Lancaster County, the United States Postal Service (USPS) in Adamstown, PA, stands as a cornerstone of community communication and commerce. As a full-service post office and logistics hub, we specialize in shipping and mailing services, money order solutions, and flexible freight forwarding. Whether you’re sending a heartfelt letter across town or coordinating complex logistics for your small business, our diligent team is ready to ensure your items reach their destination safely and on time.

Comprehensive Services for Your Every Mailing Need

At United States Postal Service in Adamstown, you’ll find a one-stop shop for all traditional and specialized postal needs:

  • Mailing & Shipping Services: First-class letters, priority and express packages, flat-rate boxes, and international shipping.
  • Logistics Solutions: From bulk mail permits to certified tracking, we streamline the process so you can focus on what matters most.
  • Money Order Service: Fast, reliable, and secure—ideal for rent, tuition, or settling bills without the hassle of bank lines.
  • PO Box Management: Personalized mailbox rental with 24/7 access, giving you a private, secure address for personal or business use.

Friendly, Small-Town Atmosphere

One of the most celebrated features of our Adamstown location is the genuine, small-town warmth that greets you at the door. Customers consistently praise our cozy atmosphere:

  • “Love the friendly, small-town atmosphere,” raves a long-time patron.
  • “I’m so glad to have a small post office with amazing workers,” shares another.

You’ll often see neighbors catching up in line and familiar faces behind the counter, creating a sense of community that makes every visit a comfortable experience. This inviting vibe fosters loyalty; many clients have been with us for more than five years, returning not just for our services but for the people who make them memorable.

Professionalism, Expertise & Efficiency

Behind the friendly smiles, our team brings deep expertise in postal regulations, price structures, and best practices for package security. Customers frequently note how adept our staff is at:

  • Explaining shipping options and cost-saving strategies.
  • Navigating complex customs forms for international parcels.
  • Meticulously applying weight and dimension rules to avoid surcharges.

“Front desk people are careful and efficient,” one review highlights. “Always friendly, helpful, patient (never lazy or unkind 😊). They know their jobs, all the rules & regulations.” This dedication to clarity and precision not only accelerates your transaction but also gives you confidence that every package is handled with care.

Going the Extra Mile: Unusual Requests & Customer Support

The Adamstown USPS team doesn’t shy away from out-of-the-ordinary challenges. Whether you’re shipping an oddly shaped art piece or need a last-minute money order for an international student fee, our staff welcomes the opportunity to assist. As one delighted customer recalls:
“I stopped in yesterday with an unusual request and was treated by two staff members with respect and a very friendly attitude.”

Mark and Sheila, two of our standout employees, are often singled out by name:

  • “Mark and Sheila do an amazing job.”
  • “I often get overwhelmed at post offices… I’m so glad to have a small post office with amazing workers.”

Their problem-solving spirit and genuine care alleviate stress and foster trust, turning potentially frustrating tasks into smooth, even pleasant experiences.

Navigating Policies: PO Boxes & Pricing

Every postal operation must follow national guidelines, and our Adamstown office is no exception. A few customers have pointed out hiccups with package routing when both a street address and PO box are provided. They’ve expressed frustration when items addressed to a home rather than a PO box are returned. We understand how vital it is to receive your parcels promptly, so our clerks are always ready to explain how to address and label shipments to avoid delays.

On the topic of fees, annual mailbox rental and incremental postal rate increases can feel restrictive. One long-time user asked, “Why am I forced to have a PO box, then face higher fees every year?” We empathize and pledge transparency: every pricing adjustment directly supports enhanced security, upgraded equipment, and more robust tracking technology. Our goal is to balance affordability with reliable, high-quality service.

Visit Us Today

Whether you’re an Adamstown resident, a local entrepreneur, or a visitor passing through, the United States Postal Service in Adamstown, PA, is committed to delivering excellence in every stamp, parcel, and transaction. From standard mail and money orders to customized logistics and attentive customer support, our small-town post office brings big-city efficiency and expert guidance to your doorstep.

Drop by our branch on Maple Avenue to experience firsthand the courteous professionalism of Mark, Sheila, and the rest of our dedicated team. For faster service, explore our online scheduling options or view shipping calculators on USPS.com. Join the many locals who’ve made us their trusted mailing partner—because at the Adamstown USPS, your peace of mind is our top priority.

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About This Business

Payments

  • Debit cards
  • Credit cards
  • NFC mobile payments

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Service options

  • Delivery
  • Onsite services

Contact Information

128 W Main St
Adamstown, PA 19501
United States of America

Website: Visit Website

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Customer Reviews

4.0 out of 5 stars

Based on 22 reviews

Review data

5 star reviews

73%

4 star reviews

5%

3 star reviews

0%

2 star reviews

0%

1 star reviews

23%

Working Hours

Monday:
8AM-12:30PM,2-4:30PM
Tuesday:
8AM-12:30PM,2-4:30PM
Wednesday:
8AM-12:30PM,2-4:30PM
Thursday:
8AM-12:30PM,2-4:30PM
Friday:
8AM-12:30PM,2-4:30PM
Saturday:
9AM-12PM
Sunday:
Closed

Location Map