United States Postal Service Logo

United States Postal Service

5.0(11 reviews)

What people love here...

Judy’s Exceptional Service

Judy is singled out by name for her intelligence, efficiency, and the role she plays in the Post Office’s stellar reputation.

"Smart, nice and very efficient representative. I think it was Judy. Now I know why the high ratings!! Bravo" (Review 5)

Key Themes from Reviews

Staff FriendlinessPositive

Customers consistently praise the warm, approachable demeanor of the staff.

""They're helpful, friendly and they do a great job with the mail." (Review 1)"
""The staff is very friendly, knowledgeable and helpful…" (Review 9)"

About United States Postal Service

Overview

Nestled in the heart of Frederick, PA, the United States Postal Service branch offers more than just a place to mail a letter. As a full-service post office and logistics service provider, this location has become a cherished community hub where customers experience prompt shipping and mailing service, reliable money order service, and unparalleled personal attention. Whether you’re sending a package across the country or picking up a registered letter, you’ll find that each visit is defined by warmth, efficiency, and genuine care.

Comprehensive Services

  • Shipping and Mailing Service: From priority mail envelopes to large freight packages, our team handles each item with precision and speed. You can trust us for every step—packaging advice, label printing, and tracking updates—so your shipment arrives safely and on schedule.
  • Logistics Service: We coordinate pickups, coordinate shipping options, and streamline processes to minimize delays. Our logistics expertise ensures that businesses and individuals alike enjoy a seamless experience, whether sending a single box or coordinating bulk shipments.
  • Money Order Service: When you need a secure, widely accepted form of payment, our money order service is second to none. The process is quick, transparent, and backed by the professionalism you expect from the United States Postal Service.
  • Retail Products and Supplies: Need packing tape, mailing tubes, or certified delivery forms? We carry an array of postal-approved supplies to help protect and speed up your mailing tasks.

What Sets Us Apart

1. Staff Friendliness & Personalized Connections

At this Frederick post office, “helpful” is just the starting point. Customers consistently praise the team’s welcoming demeanor: “They’re helpful, friendly and they do a great job with the mail.” The staff take time to remember names, mailing preferences, and personal details—transforming every transaction into a friendly chat rather than a simple exchange. One regular visitor notes, “They’ve taken the effort to get to know their customers,” a testament to the personalized service that keeps patrons coming back.

2. Helpfulness, Kindness & Genuine Care

Beyond efficiency, our staff demonstrate a rare level of patience and kindness. Whether you have complex shipping needs or just need a quick question answered, you’ll encounter “the most helpful and kind people you would ever want to meet.” This kindness extends to every interaction, with team members going the extra mile to resolve issues, explain policies, or offer a comforting smile.

3. Professionalism & Expertise

Behind every friendly greeting is a well-trained professional. Reviewers highlight the branch’s “friendly and professional” atmosphere, calling it their “favorite post office.” From accurately completing customs forms to advising on the best shipping options, our staff’s expertise ensures that your items travel safely, swiftly, and cost-effectively. “Smart, nice and very efficient representative. I think it was Judy,” raves one customer, illustrating the high standard of competence you’ll find at every counter.

4. Efficiency & Low Wait Times

One of the branch’s greatest strengths is its ability to serve customers quickly, even during peak hours. Thanks to well-organized workflows and alert staff, lines move fast: “Never busy. Always friendly,” comments a satisfied visitor. This efficiency doesn’t compromise personal service; instead, it highlights how skillfully the team blends speed with genuine attention.

5. Neighborhood Atmosphere & Community Spirit

More than just a postal facility, this location is a cornerstone of the Frederick community. Locals often refer to it as “a hidden gem” in their rural neighborhood. The post office’s unassuming setting and relaxed pace create a welcoming atmosphere, where dropping off a letter becomes an opportunity to connect, share news, or swap a friendly greeting.

6. Staff Dedication & Patriotism

Working for the United States Postal Service carries a legacy of public service, and customers sense that dedication in every interaction. One patron describes an employee as “the most helpful and patriotic woman I have met,” capturing the pride and devotion that staff bring to their roles. It’s this deep-rooted commitment that transforms routine errands into a demonstration of civic pride and customer-first values.

Customer Favorites & Highlights

  • Judy’s Exceptional Service: Judy has become synonymous with excellence at this branch. Her intelligence, efficiency, and warm approach have earned her countless five-star reviews. “Now I know why the high ratings!! Bravo,” one customer cheers, crediting Judy for the post office’s sterling reputation.
  • The Hidden Gem Experience: Patrons delight in discovering a government-run entity that feels anything but bureaucratic. With short wait times and consistently friendly staff, this post office blends convenience with a small-town charm. “Makes me kind of enjoy a government run entity,” admits one delighted customer.
  • Personalized Customer Connections: From remembering frequent mailers by name to tailoring solutions for complex shipments, the team’s individualized approach turns occasional visitors into loyal advocates. It’s no wonder that so many residents feel this branch is “absolutely…wonderful people.”

Visit Us Today

At the United States Postal Service in Frederick, PA, every detail is designed with you in mind. Whether you’re a local entrepreneur, a seasonal shopper, or a community member dropping off a package, our post office is your go-to destination for friendly, professional, and efficient mail and logistics services. Stop by to experience firsthand why this hidden gem continues to earn rave reviews—and let us handle your shipping, mailing, and money order needs with the care you deserve.

Categories

About This Business

Payments

  • Debit cards
  • Credit cards
  • NFC mobile payments

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Service options

  • Delivery
  • Onsite services

Contact Information

2581 Big Rd
Frederick, PA 19435
United States of America

Website: Visit Website

Claim This Business

Customer Reviews

5.0 out of 5 stars

Based on 11 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

Working Hours

Monday:
9:30AM-12:30PM,1-4PM
Tuesday:
9:30AM-12:30PM,1-4PM
Wednesday:
9:30AM-12:30PM,1-4PM
Thursday:
9:30AM-12:30PM,1-4PM
Friday:
9:30AM-12:30PM,1-4PM
Saturday:
9:45AM-12:45PM
Sunday:
Closed

Location Map