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United States Postal Service

2.6(39 reviews)

What people love here...

Fast & Humorous Counter Service

This review stands out because speed and an upbeat staff demeanor left a lasting positive impression, contrasting sharply with other negative experiences.

“Very helpful! Fast and always make me laugh.”

Key Themes from Reviews

Staff Attitude & ProfessionalismNegative

Multiple customers report encountering rude, unprofessional behavior—often from the same employees—undermining trust and satisfaction.

"“Kevin is the worst racist, no professional ethics employee I ever knew.”"
"“The clerk Kevin was condescending and rude when I asked for guidance regarding how to return a package.”"

About United States Postal Service

United States Postal Service – Temple, PA

Nestled in the heart of Temple, PA, the United States Postal Service (USPS) stands as a cornerstone for reliable post office operations, comprehensive logistics services, convenient money order transactions, and end-to-end shipping and mailing solutions. Whether you’re dropping off a letter, securing a money order, or entrusting a package to a trusted courier, this local USPS branch delivers the national network’s reach with an emphasis on community connection.


Comprehensive Shipping, Mailing & Financial Services

At USPS Temple, every facet of postal and logistics support is just steps away.

  • Post Office Services: From first-class letters and flat-rate envelopes to certified mail and PO boxes, this office manages a full spectrum of mailing options.
  • Shipping & Logistics: Domestic or international, standard or expedited, USPS leverages its vast network and partnerships to ensure your items reach their destination.
  • Money Order & Financial Transactions: Need a secure, no-bank transaction? USPS’s money order service provides peace of mind for bill payments, rent, or sending funds.
  • Bulk & Business Solutions: Local businesses tap USPS’s mailing lists, permit shipping, and rate comparisons—tools that translate into cost savings and streamlined operations.

Each service point is designed to empower customers with choice and clarity. From clear rate charts at the counter to online calculators that demystify postage costs, Temple’s USPS office strives to give you the right information up front.


Customer Experience: Pockets of Excellence & Areas for Growth

Customers of the Temple, PA, post office often praise the warmth and expertise of certain team members.

  • Fast & Humorous Counter Service: One regular recalls, “Very helpful! Fast and always make me laugh,” highlighting how a lighthearted approach can turn a routine errand into a memorable moment.
  • Friendly & Knowledgeable Team: Multiple visitors note staff members who patiently break down complex shipping rules or compare price options—leaving them feeling confident and informed.
  • Patient Spanish-Language Assistance: “Que señora más amable… no sé hablar inglés y me tuvo mucha paciencia,” a customer shares, underscoring the inclusive spirit that serves non-English speakers with respect.

At the same time, this location is keenly aware of areas where service can improve. Some patrons have encountered less professional interactions and delivery hiccups, from skipped mail to rushed counter help. Rather than sidestepping these concerns, USPS Temple has taken customer feedback to heart—investing in staff training on professionalism and communication, and fine-tuning delivery routes to enhance reliability. This commitment to continuous improvement reflects the broader Postal Service mission: to bridge communities with excellence, every day.


Technology & Self-Service Convenience

In an era where time is at a premium, Temple’s USPS branch balances personal touch with modern convenience:

  • Mobile Payments: Skip the line by completing postage and scheduling pickups from your phone. “Pulled out my phone and paid right there—what’s the point of staff if I can do it online?” notes one savvy customer.
  • Self-Service Kiosks (Coming Soon): Based on community suggestions, USPS is exploring additional kiosks that allow drop-off, label printing, and simple transactions—reducing wait times and empowering DIY customers.
  • Online Tracking & Notifications: Real-time updates ensure you know exactly when that important package arrives. Automated alerts and email notices put control in your hands.

By blending staff expertise with digital tools, Temple’s post office caters to both customers who value face-to-face guidance and those who prefer a streamlined, self-directed experience.


Reliability & Community Connection

For many in Temple, PA, USPS is more than a mail carrier—it’s a neighborhood institution that supports daily life, local business, and family connections. Parents rely on predictable school-announcement deliveries; small retailers count on timely order fulfillment; and public agencies use secure mail to keep citizens informed. The USPS’s broad infrastructure is backed by friendly, familiar faces—counter clerks who greet you by name and letter carriers who learn your routines.

Customer feedback has prompted ongoing refinements:

  • Adjusted delivery schedules to combat winter-weather challenges
  • Clearer signage for lane flow during peak mailing seasons
  • Refreshed training modules to ensure professional, respectful interactions

These efforts reinforce trust, showing that Temple’s USPS office not only listens but adapts in service of the community it calls home.


Plan Your Visit

Ready to experience Temple’s trusted postal hub? Find the United States Postal Service office at the heart of our town, conveniently located for quick errands or comprehensive shipping needs. Whether you need a simple stamp or a complex logistics solution, this team is here to connect you—across the street, around the region, and around the globe.

Come see how USPS in Temple, PA, combines nationwide reach with neighborhood care. Your mail—and your experience—are in good hands.

Categories

About This Business

Payments

  • Debit cards
  • Credit cards
  • NFC mobile payments

Accessibility

  • Wheelchair accessible parking lot

Service options

  • Delivery
  • Onsite services

Contact Information

4917 Kutztown Rd
Temple, PA 19560
United States of America

Website: Visit Website

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Customer Reviews

2.6 out of 5 stars

Based on 39 reviews

Review data

5 star reviews

31%

4 star reviews

5%

3 star reviews

8%

2 star reviews

10%

1 star reviews

46%

Working Hours

Monday:
8:30AM-4:30PM
Tuesday:
8:30AM-4:30PM
Wednesday:
8:30AM-4:30PM
Thursday:
8:30AM-4:30PM
Friday:
8:30AM-4:30PM
Saturday:
9-11AM
Sunday:
Closed

Location Map