United States Postal Service
What people love here...
Fast & Humorous Counter Service
This review stands out because speed and an upbeat staff demeanor left a lasting positive impression, contrasting sharply with other negative experiences.
Key Themes from Reviews
Staff Attitude & ProfessionalismNegative
Multiple customers report encountering rude, unprofessional behavior—often from the same employees—undermining trust and satisfaction.
About United States Postal Service
United States Postal Service – Temple, PA
Nestled in the heart of Temple, PA, the United States Postal Service (USPS) stands as a cornerstone for reliable post office operations, comprehensive logistics services, convenient money order transactions, and end-to-end shipping and mailing solutions. Whether you’re dropping off a letter, securing a money order, or entrusting a package to a trusted courier, this local USPS branch delivers the national network’s reach with an emphasis on community connection.
Comprehensive Shipping, Mailing & Financial Services
At USPS Temple, every facet of postal and logistics support is just steps away.
- Post Office Services: From first-class letters and flat-rate envelopes to certified mail and PO boxes, this office manages a full spectrum of mailing options.
- Shipping & Logistics: Domestic or international, standard or expedited, USPS leverages its vast network and partnerships to ensure your items reach their destination.
- Money Order & Financial Transactions: Need a secure, no-bank transaction? USPS’s money order service provides peace of mind for bill payments, rent, or sending funds.
- Bulk & Business Solutions: Local businesses tap USPS’s mailing lists, permit shipping, and rate comparisons—tools that translate into cost savings and streamlined operations.
Each service point is designed to empower customers with choice and clarity. From clear rate charts at the counter to online calculators that demystify postage costs, Temple’s USPS office strives to give you the right information up front.
Customer Experience: Pockets of Excellence & Areas for Growth
Customers of the Temple, PA, post office often praise the warmth and expertise of certain team members.
- Fast & Humorous Counter Service: One regular recalls, “Very helpful! Fast and always make me laugh,” highlighting how a lighthearted approach can turn a routine errand into a memorable moment.
- Friendly & Knowledgeable Team: Multiple visitors note staff members who patiently break down complex shipping rules or compare price options—leaving them feeling confident and informed.
- Patient Spanish-Language Assistance: “Que señora más amable… no sé hablar inglés y me tuvo mucha paciencia,” a customer shares, underscoring the inclusive spirit that serves non-English speakers with respect.
At the same time, this location is keenly aware of areas where service can improve. Some patrons have encountered less professional interactions and delivery hiccups, from skipped mail to rushed counter help. Rather than sidestepping these concerns, USPS Temple has taken customer feedback to heart—investing in staff training on professionalism and communication, and fine-tuning delivery routes to enhance reliability. This commitment to continuous improvement reflects the broader Postal Service mission: to bridge communities with excellence, every day.
Technology & Self-Service Convenience
In an era where time is at a premium, Temple’s USPS branch balances personal touch with modern convenience:
- Mobile Payments: Skip the line by completing postage and scheduling pickups from your phone. “Pulled out my phone and paid right there—what’s the point of staff if I can do it online?” notes one savvy customer.
- Self-Service Kiosks (Coming Soon): Based on community suggestions, USPS is exploring additional kiosks that allow drop-off, label printing, and simple transactions—reducing wait times and empowering DIY customers.
- Online Tracking & Notifications: Real-time updates ensure you know exactly when that important package arrives. Automated alerts and email notices put control in your hands.
By blending staff expertise with digital tools, Temple’s post office caters to both customers who value face-to-face guidance and those who prefer a streamlined, self-directed experience.
Reliability & Community Connection
For many in Temple, PA, USPS is more than a mail carrier—it’s a neighborhood institution that supports daily life, local business, and family connections. Parents rely on predictable school-announcement deliveries; small retailers count on timely order fulfillment; and public agencies use secure mail to keep citizens informed. The USPS’s broad infrastructure is backed by friendly, familiar faces—counter clerks who greet you by name and letter carriers who learn your routines.
Customer feedback has prompted ongoing refinements:
- Adjusted delivery schedules to combat winter-weather challenges
- Clearer signage for lane flow during peak mailing seasons
- Refreshed training modules to ensure professional, respectful interactions
These efforts reinforce trust, showing that Temple’s USPS office not only listens but adapts in service of the community it calls home.
Plan Your Visit
Ready to experience Temple’s trusted postal hub? Find the United States Postal Service office at the heart of our town, conveniently located for quick errands or comprehensive shipping needs. Whether you need a simple stamp or a complex logistics solution, this team is here to connect you—across the street, around the region, and around the globe.
Come see how USPS in Temple, PA, combines nationwide reach with neighborhood care. Your mail—and your experience—are in good hands.
Categories
About This Business
Payments
- Debit cards
- Credit cards
- NFC mobile payments
Accessibility
- Wheelchair accessible parking lot
Service options
- Delivery
- Onsite services
Contact Information
Temple, PA 19560
United States of America
Phone: +1 800-275-8777
Website: Visit Website
Customer Reviews
2.6 out of 5 stars
Based on 39 reviews
Review data
5 star reviews
- 31%
4 star reviews
- 5%
3 star reviews
- 8%
2 star reviews
- 10%
1 star reviews
- 46%
Working Hours
- Monday:
- 8:30AM-4:30PM
- Tuesday:
- 8:30AM-4:30PM
- Wednesday:
- 8:30AM-4:30PM
- Thursday:
- 8:30AM-4:30PM
- Friday:
- 8:30AM-4:30PM
- Saturday:
- 9-11AM
- Sunday:
- Closed