West Penn Automotive
What people love here...
Personal Integrity & Prompt Communication from Mike
Reviewers repeatedly single out Mike for his honest, hands-on approach and rapid follow-up, making him a key reason they return.
Key Themes from Reviews
Honesty & IntegrityPositive
Customers consistently highlight the shop’s trustworthiness and refusal to upsell unnecessary work.
About West Penn Automotive
About West Penn Automotive
Nestled in the heart of Robesonia, PA, West Penn Automotive has built a rock-solid reputation as your neighborhood auto repair shop. From routine oil changes to complex engine diagnostics, our family-owned business delivers honest workmanship, transparent pricing, and a warm, welcoming atmosphere. Whether you drive a compact sedan or a heavy-duty truck, you’ll find the same level of care, expertise, and integrity that keeps our customers coming back time and again.
Comprehensive Auto Services
At West Penn Automotive, we’re more than just a “fix-it” garage. Our full range of services includes:
- Air Conditioning Repair Service to keep you cool in summer heat
- Brake Shop expertise for safe, responsive stopping power
- State-licensed Car Inspection Station services for peace of mind on the road
- Tire Shop and Wheel Alignment Service to extend tire life and improve handling
Each service is backed by clear, upfront estimates and multiple repair options. That means you decide what work gets done, when it gets done, and how much it will cost—no surprises.
A Culture of Honesty & Integrity
We recognize that entrusting your vehicle to a shop requires trust. That’s why West Penn Automotive has made “always honest” our guiding principle. As one longtime patron put it, “This is the most honest place I have been to in my life. Never tries to nickel and dime me.” We don’t upsell unnecessary work—if your car only needs a simple tune-up, that’s exactly what we’ll do.
Our lead technician, Mike, embodies this commitment. “Mike always takes the time to explain things and is as honest as they come,” raves another customer. From the moment you drop off your keys, you’ll receive clear explanations of any issues, several cost-effective repair scenarios, and a realistic timeline for completion.
Fair Pricing & Exceptional Value
Competitive pricing isn’t an afterthought—it’s a promise. With labor rates as low as $13/hour for general service and tire rotation, we deliver unbeatable value compared to dealerships and other garages. Customers routinely share stories of quoting elsewhere—only to find West Penn’s final bill “always a fraction of the price I was quoted.” We believe great service shouldn’t break the bank, and our transparent estimates reinforce that belief.
Quality Work You Can Rely On
When it comes to your vehicle’s safety and performance, there’s no room for second chances. At West Penn Automotive, “getting the job done right the first time” isn’t a slogan—it’s our standard. Mike and his skilled team of technicians tackle every repair with meticulous attention to detail, ensuring you won’t return with the same problem down the road. “Good people and good, quality work. You won’t be disappointed,” affirms one satisfied driver who’s made us their go-to shop.
Customer Service & Communication
From the front desk to the service bays, friendliness and professionalism define our customer experience. Whether you need a simple brake adjustment or a complex electrical diagnosis, you’ll always be greeted by courteous staff who listen, empathize, and accommodate your needs. We’ll walk you through every step—sharing diagnostic findings, offering multiple repair options, and answering your questions until you feel fully informed and comfortable.
Scheduling, Walk-Ins & Emergencies
We understand life doesn’t always wait for a convenient appointment slot. While our calendar can fill quickly for routine maintenance, we make room for genuine emergencies and walk-ins. “If there’s an emergency, you can leave your car & they’ll take a look,” reports one driver who needed prompt front-end repairs. That flexibility keeps you on the road and minimizes inconvenient downtime.
Meet the Team
Behind every satisfied customer is a dedicated crew:
- Mike – Our lead mechanic and the embodiment of trust and transparency. He’ll call you promptly with quotes and personally oversee your repair from start to finish.
- Paulue, Doug & Tim – Esteemed by our Spanish-speaking customers for their professionalism, patience, and excellent service. “Gracias a Paulue, Doug y Tim, pude obtener mi carro. Gracias a su profesionalismo y dedicación,” shares one grateful client.
Together, they combine decades of automotive expertise with genuine care for each driver and vehicle that rolls through our garage doors.
Drive In Today
When you choose West Penn Automotive, you’re not just getting an auto repair shop—you’re joining a community built on honesty, value, and top-notch workmanship. Stop by our Robesonia, PA location to experience genuine customer service, reliable repairs, and clear communication. Whether you’re due for an inspection, in need of a brake replacement, or simply seeking peace of mind, we’re here to keep your car—and your journey—running smoothly.
Categories
About This Business
Payments
- Debit cards
- Credit cards
Planning
- Appointments recommended
Amenities
- Mechanic
- Restroom
Offerings
- Oil change
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Contact Information
Robesonia, PA 19551
United States of America
Phone: +1 610-693-1014
Customer Reviews
4.9 out of 5 stars
Based on 51 reviews
Review data
5 star reviews
- 96%
4 star reviews
- 2%
3 star reviews
- 2%
2 star reviews
- 0%
1 star reviews
- 0%
Working Hours
- Monday:
- 7:30AM-5:30PM
- Tuesday:
- 7:30AM-5:30PM
- Wednesday:
- 7:30AM-5:30PM
- Thursday:
- 7:30AM-5:30PM
- Friday:
- 7:30AM-5:30PM
- Saturday:
- Closed
- Sunday:
- Closed