
Advance Auto Parts
Advance Auto Parts in Palmyra, PA, provides a comprehensive range of automotive parts, known for knowledgeable staff and hands-on assistance with installations. Customers frequently commend the store's efficient service, especially from team members like Sean, Chris, and Cate.
What people love about Advance Auto Parts
Exceptional Service from Sean
Multiple reviews single out Sean’s technical skill and dedication, portraying him as a reliable go-to associate.
Prompt Battery Install by Chris
Chris’s efficient, no-charge installation impressed customers looking for quick, hassle-free service.
Cate’s Headlight Expertise
Cate’s product knowledge and courteous approach resolved a customer’s parts issue when other locations failed.
Orv’s Knowledge Saves the Day
Orv’s quick identification and assistance turned a potentially ruined event into a positive customer story.
Key Themes from Reviews of Advance Auto Parts
Staff Knowledge & Expertise
MixedCustomers often praise staff for clear, expert guidance, but occasionally encounter associates who lack basic product knowledge.
Staff Friendliness & Attitude
MixedMany visitors highlight warm, courteous interactions, though a few report rude treatment and unprofessional behavior.
Install Services & Technical Assistance
PositiveCustomers value free or hands-on assistance with installations and diagnostics, often noting it saves time and frustration.
Pricing & Value
MixedWhile some find parts and services competitively priced, others feel overcharged or deceived by advertised deals.
Return & Warranty Policies
NegativeCustomers are frustrated by restrictive returns, inconsistent warranty handling, and poor communication of policies.
Wait Times, Staffing & Hours
MixedSome shoppers experience long waits or unexpected closures, while others note speedy transactions when adequately staffed.
Inventory Availability & Store Environment
MixedThe store is generally tidy and well-stocked, but occasional out-of-stock items drive customers elsewhere.
About Advance Auto Parts
Advance Auto Parts – Palmyra, PA’s One-Stop Auto Parts & Accessories Destination
Located in the heart of Palmyra, PA, Advance Auto Parts offers drivers and do-it-yourself mechanics a full suite of automotive essentials—from replacement batteries to tool rental services. As a trusted auto parts store, car accessories store, car battery store, truck accessories store, and tool rental service provider, Advance Auto Parts blends convenience, expertise, and hands-on support under one roof. Whether you’re upgrading your ride, troubleshooting a breakdown, or simply stocking up on essentials, you’ll find what you need and then some.
Knowledgeable Experts Ready to Help
One of Advance Auto Parts Palmyra’s greatest assets is its team. Customers frequently praise the depth of product knowledge available on the sales floor. Sean, for example, has earned a reputation for thorough diagnostics and tenacity—testing batteries until he pinpointed the culprit, then donning gloves to install a new battery on the spot. Cate’s headlight expertise has come to the rescue when sister stores ran out of the right bulb, and Orv’s quick assessment helped a family make it to a late-night concert on time. These individual showcases of skill and dedication underscore the impact that well-informed associates can have on your day.
That said, expertise can vary by shift. Some customers arriving with limited auto know-how have felt guided and empowered, while others have occasionally encountered associates who aren’t as fluent in engine specs or part numbers. If you ever need deeper technical insight, simply ask for a manager or look for one of the standout associates—Sean, Cate, Chris, or Orv—so you can get the answers you need and head back on the road with confidence.
Friendly Service with a Personal Touch
At Advance Auto Parts, a warm greeting and a genuine smile come standard. On a busy, rainy Sunday, one customer noted that Cody went above and beyond to stay upbeat, efficiently juggling multiple requests without missing a beat.
Of course, there are rare days when the team’s best intentions fall short—someone might be curt on the phone or puzzled during a rush. But for every account of brusqueness, there are countless more endorsements of professional courtesy and straightforward assistance. The store’s leadership takes these comments seriously, using feedback to refine training and ensure the friendly, neighborly atmosphere that regulars appreciate.
Complimentary Installation & Technical Assistance
Advance Auto Parts Palmyra stands out for its hands-on support. Whether you grasp the basics of car maintenance or arrive feeling completely out of your depth, you can count on free installation for batteries, wiper blades, bulbs, and more. One customer shared how a simple hubcap swap turned into a lesson in fitment when an associate stepped in to secure the cap properly—no charge, no judgment, just swift, effective help.
For drivers grappling with a reluctant starter or flickering headlights, the store’s diagnostic services save both time and frustration. This practical, no-nonsense approach has cemented Advance Auto Parts as the go-to spot for those last-minute fixes that might otherwise land you at a tow-yard.
Competitive Pricing & Transparent Deals
Many shoppers appreciate that Advance Auto Parts frequently matches or beats dealer prices, particularly on batteries and tires. Chris, another standout installer, has been singled out for his ability to swap out batteries in under fifteen minutes, free of charge—allowing customers to drive off before their coffee even cools.
At the same time, a few patrons have expressed concerns about advertised “deals” that didn’t match register totals or about limits on no-cost installations. Advance Auto Parts takes these comments seriously; managers routinely audit promotions to uphold transparency and ensure that every advertised special remains straightforward and easy to redeem.
Clear Return & Warranty Policies in Progress
A smooth return process and robust warranty coverage form the backbone of any reliable auto parts store. While most customers sail through warranty claims on bulbs, filters, and batteries, a handful of policy hold-ups have frustrated patrons—particularly around prorated warranties and shipping charges. If you’re ever in doubt, the store’s customer-service desk is your first stop: associates will walk you step by step through the return or exchange, outlining any restocking fees or shipping limitations up front.
Well-Stocked Inventory & Comfortable Environment
Inside the Palmyra store, shelves are generally well organized and fully stocked, making it easy to locate everything from performance filters to ratcheting wrenches. The showroom’s clean, brightly lit layout stands in contrast to cramped parking spots out front, but most guests find the trade-off worthwhile for the swift pick-up process. On occasions when a specific part runs low, your associate can place a special order or direct you to a nearby Advance Auto Parts branch to get you back on track without losing precious time.
Streamlined Transactions & Consistent Hours
Advance Auto Parts Palmyra commits to a dependable schedule—doors open early on weekdays and stay open through the evening, with convenient weekend hours for working professionals and project-minded hobbyists. During peak periods you might encounter a short wait, but the store maintains multiple checkout lanes and a queue-busting approach that keeps lines moving. If you arrive to find the doors unexpectedly locked, it’s typically due to a last-minute staff meeting or brief technical issue, quickly resolved to minimize inconvenience.
Your Local Auto Parts Partner
Whether you’re a professional mechanic, a weekend warrior, or simply someone who values on-demand automotive support, Advance Auto Parts in Palmyra, PA, delivers. With a wide selection of car accessories, truck upgrades, car batteries, and tools for rent, plus a team committed to expert guidance, friendly service, and free installation, this store is designed around your needs. Next time you need parts, diagnostics, or even just advice, swing by Advance Auto Parts Palmyra—where your car’s next project is our priority.
Unique Details About Advance Auto Parts
Parking
- Free parking lot
Payments
- Checks
- Debit cards
- Credit cards
Planning
- Quick visit
Recycling
- Batteries
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- Delivery
- Curbside pickup
- In-store pickup
- Onsite services
- In-store shopping
Alternative Local Businesses in Palmyra, PA
Contact Information for Advance Auto Parts
Palmyra, PA 17078
United States of America
County: Lebanon County
Phone: +1 717-838-4080
Website: Visit Website
Customer Reviews
4.3 out of 5 stars
Based on 232 reviews
Review data
5 star reviews
- 62%
4 star reviews
- 23%
3 star reviews
- 7%
2 star reviews
- 3%
1 star reviews
- 5%
Working Hours / Hours of Operation
- Monday:
- 7:30AM-9PM
- Tuesday:
- 7:30AM-9PM
- Wednesday:
- 7:30AM-9PM
- Thursday:
- 7:30AM-9PM
- Friday:
- 7:30AM-9PM
- Saturday:
- 7:30AM-9PM
- Sunday:
- 9AM-8PM





