AutoZone Auto Parts
What people love here...
Exceptional Service from Frank
Multiple reviews single out Frank for his enthusiasm, humor, and willingness to tackle complex repairs.
Key Themes from Reviews
Employee Helpfulness & FriendlinessPositive
Customers overwhelmingly praise staff for being welcoming, attentive, and willing to assist with returns, diagnostics, and general needs.
About AutoZone Auto Parts
Business Overview
AutoZone Auto Parts in Lebanon, PA is your one-stop auto parts store, car accessories store, and car battery store, complete with a convenient tool rental service. Whether you’re a DIY enthusiast, a local commuter, or a professional technician, AutoZone Auto Parts delivers the parts, tools, and expertise you need to keep your vehicle running smoothly. Situated in the heart of Lebanon, PA, this community-focused business prides itself on fostering genuine relationships, prompt service, and a deep inventory tailored to every customer’s unique needs.
Services & Specialties
- Auto Parts Store: Engine components, filters, belts, hoses, brake pads, and more.
- Car Accessories Store: Floor mats, seat covers, lighting upgrades, and custom add-ons.
- Car Battery Store: In-store battery testing, diagnostics, and on-the-spot installations.
- Tool Rental Service: Professional-grade tools for quick fixes or larger projects at home.
From core returns to purchase, your satisfaction is the goal. Need a specialty tool for one afternoon? The tool rental service makes it easy. Looking to upgrade your headlights or replace a worn-out battery? AutoZone Auto Parts has you covered.
A Culture of Helpful and Friendly Service
One of the most celebrated aspects of AutoZone Auto Parts is its team’s genuine warmth and dedication. Customers consistently praise staff members who greet them with a smile, listen closely to their concerns, and guide them through returns or system issues “without a hitch.” Whether you’re troubleshooting a stubborn brake line or simply need a fitting socket, the friendly associates at this Lebanon, PA location are known to go the extra mile. The store’s inviting atmosphere transforms what could be a stressful repair job into an approachable, even enjoyable, experience.
Expertise You Can Trust
Beyond friendliness, AutoZone Auto Parts boasts deep bench strength in product knowledge. Shoppers often remark on the confidence they feel after speaking with experts like Frank and Jason Fidler. Frank’s enthusiasm and humor turn complex repairs—such as alternator replacements—into a fun learning opportunity. Meanwhile, Jason Fidler’s knack for rescuing lost causes leaves customers amazed when parts they thought were beyond repair come back to life. This expertise ensures you receive accurate recommendations and reliable solutions, eliminating costly errors and making each visit a learning moment.
Availability, Speed, and Convenience
With a broad inventory on-site, many customers find the parts they need without delay—“plenty of stock” and even “some other tools” for surprise needs. The in-store battery team, led by Trish and Jason, is renowned for lightning-fast installations; some patrons walk in and drive away with a fresh battery in under 10 minutes. Yet during peak times, service queues can build, reminding the store of the importance of balanced staffing. When shelves are well stocked and registers are fully manned, the result is a seamless experience: rapid check-outs, swift installs, and no missed opportunities.
Value-Driven Pricing
AutoZone Auto Parts strikes a balance between affordability and quality. Many customers applaud the store for offering “reasonable prices” on top-name brands, plus added value through core refunds and rebates. Occasional comments about specialty item costs reflect industry trends rather than store overpricing. Overall, patrons leave satisfied that they’re receiving durable parts and professional services at competitive rates—proof that a trusted local auto parts store can match, if not beat, big-box retailers on value.
Transparent Policies
While the store strives for customer satisfaction, clear policies keep operations smooth. Oil drop-off limits and paint-sale regulations ensure environmental compliance and legal safety. Occasionally, loyal patrons express frustration over daily volume caps—such as a five-gallon oil-recycling limit—but these measures support responsible disposal and community standards. Licensing requirements for paint sales, although strict, ultimately protect customers by guaranteeing proper product usage and resale compliance.
Staff Spotlights: Going Above and Beyond
- Frank: Celebrated for his enthusiasm, humor, and willingness to tackle complex repairs. He “makes coming to this store a fun experience” and has repeatedly gone above and beyond in fixing alternators and more.
- Daryl Moyer: A trusted battery diagnostician whose thorough testing and clear explanations guide both locals and visitors to the right solutions. Guests appreciate his detailed battery tests, accurate starter diagnoses, and thoughtful local repair referrals.
- Trish & Jason: This dynamic duo turns battery replacements into a speedy, seamless process. From recommending the perfect battery to installing it in under 10 minutes, they consistently exceed expectations.
- Jason Fidler: Known for expert problem-solving, he resurrects vehicles customers once deemed wrecks. His deep product knowledge and confident recommendations earn him five-star reviews and heartfelt thanks.
Why Choose AutoZone Auto Parts?
AutoZone Auto Parts in Lebanon, PA stands out as more than just an auto parts and accessories store. It is a community hub where friendly faces, expert advice, and top-quality products come together. The store’s commitment to rapid service, transparent policies, and competitive pricing ensures every customer leaves feeling empowered and informed. Whether you need help diagnosing a dead battery, finding that elusive replacement part, or renting a specialty tool for a weekend project, AutoZone Auto Parts is the trusted partner for drivers across Lebanon, PA, and beyond. Visit today and experience exceptional service that drives results.
Categories
About This Business
Payments
- Debit cards
- Credit cards
- NFC mobile payments
Planning
- Quick visit
Recycling
- Batteries
Accessibility
- Wheelchair accessible parking lot
Service options
- Delivery
- Curbside pickup
- In-store pickup
- In-store shopping
- Same-day delivery
Contact Information
Lebanon, PA 17042
United States of America
Phone: +1 717-274-8994
Website: Visit Website
Customer Reviews
4.4 out of 5 stars
Based on 321 reviews
Review data
5 star reviews
- 66%
4 star reviews
- 20%
3 star reviews
- 9%
2 star reviews
- 2%
1 star reviews
- 2%
Working Hours
- Monday:
- 7:30AM-10PM
- Tuesday:
- 7:30AM-10PM
- Wednesday:
- 7:30AM-10PM
- Thursday:
- 7:30AM-10PM
- Friday:
- 7:30AM-10PM
- Saturday:
- 7:30AM-10PM
- Sunday:
- 8:30AM-9PM