What people love here...

The Lobster Bisque Soup

Multiple diners single out this soup for its rich flavor and generous chunks of lobster, making it a must-order.

"The lobster bisque soup was outstanding!!" (Review 5)
"Lobster Bisque is BEST AROUND! … did I mention the lobster bisque? 🤤" (Review 42)

Key Themes from Reviews

Food Quality and ConsistencyMixed

Most customers rave about flavorful, well-prepared dishes, though a few report occasional dips in quality or inconsistent preparation.

""Our server was great and once the food started coming out, it was all delicious!" (Review 1)"
""Lately the food is sub-par. Most things taste frozen. The quality and care just isn’t there." (Review 12)"

About Austin's Restaurant & Bar

Overview

Austin’s Restaurant & Bar at 1101 Snyder Road in West Lawn delivers an upscale-casual dining experience focused on American appetizers, entrées, desserts and a broad selection of beer, wine and cocktails. Customers choose this location for its generous portions, varied menu and approachable bar offerings.

Food Quality and Consistency (Mixed)

Most patrons report flavorful, well-prepared dishes that meet expectations for an upscale-casual chain. Signature items often arrive cooked just right, showcasing fresh ingredients and balanced seasoning. A minority of reviews note occasional inconsistencies—overcooked proteins or sauces that fall flat—suggesting quality can vary by dish and by service shift.

Service and Staff Attentiveness (Mixed)

Servers at Austin’s earn praise for friendliness, menu knowledge and accommodating requests, particularly during off-peak hours. Teams are credited with timely check-ins and helpful pairing suggestions. However, some guests describe slow table turns or brusque interactions when the dining room is crowded, indicating service levels may dip under high volume.

Wait Times & Reservation Experience (Mixed)

Reservations at Austin’s typically eliminate waits and secure preferred seating. Walk-in guests report variable hold times: early evenings and weekends can see extended waits, while midweek visits often come and go quickly. A few diners mention hosts struggle to manage peak-time seating efficiently, leading to longer lobby periods.

Atmosphere & Ambiance (Mixed)

The interior blends warm lighting, dark wood accents and open-concept seating to create a cozy yet lively setting. Many guests appreciate this balance, calling it suitable for both casual meetups and celebratory dinners. During busy periods, noise levels rise noticeably, making conversation more challenging at larger tables or in bar-adjacent seating.

Portion Size & Value (Positive)

Generous servings are a consistent highlight. Entrées and appetizers often produce leftovers, reinforcing perceptions of value for money. Diners who order shared starters or double-up on sides report satisfaction with the overall cost versus quantity, even when ordering from the higher end of the menu.

Menu Variety & Signature Offerings (Positive)

Austin’s extensive menu encourages repeat visits. Appetizer, entrée and dessert selections rotate seasonally and feature both familiar American classics and creative twists. Guests particularly praise the following highlights:

The Lobster Bisque Soup earns acclaim for its rich, silky broth and generous lobster chunks, making it a must-order starter.
Bruschetta on Texas-Style Toast stands out with oversized, buttery bread topped by fresh tomato, basil and garlic, striking a balance of crunch and zest.
Fresh Baked Bread with Sweet/Maple Butter arrives complimentary and often cited as the first menu item guests mention—house-made rolls paired with a unique sweet or maple-butter spread.
The Twisted Shrimp Appetizer draws enthusiasm for perfectly seasoned shrimp served in a tangy sauce, especially popular during happy hour.

Who It’s Best For

Customers seeking an approachable upscale-casual spot with diverse menu options and hearty portions will find Austin’s Restaurant & Bar meets those needs. Occasional service or quality fluctuations during peak times suggest reservations and off-peak visits yield the most consistently positive experience.

Description

Outpost of an upscale-casual chain serving American fare & a solid range of beer, wine & cocktails.

About This Business

Crowd

  • Groups
  • Tourists
  • Family-friendly
  • LGBTQ+ friendly

Other

  • LGBTQ+ friendly

Parking

  • Parking
  • Free parking lot
  • Free street parking

Children

  • Kids' menu
  • High chairs
  • Good for kids
  • Has changing table(s)

Payments

  • Debit cards
  • Credit cards
  • NFC mobile payments

Planning

  • Usually a wait
  • Accepts reservations
  • Dinner reservations recommended

Amenities

  • Wi-Fi
  • Restroom
  • Bar onsite

Offerings

  • Beer
  • Food
  • Wine
  • Coffee
  • Alcohol
  • Cocktails
  • Hard liquor
  • Comfort food
  • Small plates
  • Vegan options
  • Happy hour food
  • Healthy options
  • Happy hour drinks
  • Vegetarian options

Atmosphere

  • Cozy
  • Casual
  • Trendy
  • Upscale
  • Romantic

Highlights

  • Sports
  • Fast service
  • Great coffee
  • Great dessert
  • Great cocktails
  • Great wine list
  • Great beer selection

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible seating
  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Wheelchair accessible parking lot

Dining options

  • Lunch
  • Brunch
  • Dinner
  • Dessert
  • Seating

Service options

  • Dine-in
  • Takeout

Contact Information

1101 Snyder Rd
West Lawn, Pennsylvania 19609
United States of America

Website: Visit Website

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Customer Reviews

4.6 out of 5 stars

Based on 2461 reviews

Review data

5 star reviews

71%

4 star reviews

21%

3 star reviews

5%

2 star reviews

1%

1 star reviews

2%

Working Hours

Monday:
11AM-8:30PM
Tuesday:
11AM-8:30PM
Wednesday:
11AM-8:30PM
Thursday:
11AM-8:30PM
Friday:
11AM-9:30PM
Saturday:
11AM-9:30PM
Sunday:
11AM-8:30PM

Location Map