Berks County Veterans Affairs

About Berks County Veterans Affairs

Located in Reading, PA, Berks County Veterans Affairs is your dedicated county government office and veterans center committed to serving the brave men and women who have worn our nation’s uniform. As a trusted resource in Berks County, we guide veterans and their families through the often complex world of federal and state benefits. Whether you’re filing a new claim, navigating disability compensation, or seeking information on survivor benefits, our team is here to help you every step of the way.

Expert Guidance & Personalized Support

At Berks County Veterans Affairs, we understand that each veteran’s journey is unique. Our staff combines professional courtesy with deep respect for your service. Many veterans describe our office environment as approachable and supportive—“Friendly professional service,” one review notes—creating a welcoming space where questions are encouraged and concerns are heard. While the VA system can feel overwhelming, our team works to demystify eligibility rules, paperwork requirements, and procedural hurdles, helping you focus on what matters most: your health, well-being, and family.

Standout Team Members

One name consistently shines in our reviews: Kenny Lebron. Praised for going “above and beyond the call of duty,” Kenny exemplifies the character and dedication central to our mission. From tracking down critical documents to clarifying benefit timelines, he has earned the admiration of veterans and their families. “Thank you, Kenny Lebron, for all your help,” shared one grateful client. Recognized as one of the best directors ever, Kenny and other team members take personal pride in delivering exceptional service that honors your sacrifice.

Streamlined Benefits & Reimbursements

Among the tangible ways we support local veterans is our assistance with Dependency and Indemnity Compensation (DIC) benefit claims. Several clients highlight our effective handling of DIC applications, noting “worked hard to get my DIC benefits in a timely manner.” In addition, we understand the financial strain of travel and appointments, which is why our office offers parking expense reimbursement for qualifying visits. As one veteran put it, “the only productive thing that came from going here is they paid for my parking down the road”—a small but meaningful gesture that underscores our commitment to easing burdens wherever possible.

Partnering with Veterans

We believe the strongest outcomes stem from true collaboration. While our skilled staff provides comprehensive guidance, veterans are encouraged to stay actively involved in their own claims. “They will help, but won’t do all the work—you need to help,” notes one review. This transparent approach ensures you understand every document, deadline, and benefit you’re entitled to. By working together, we empower you to take ownership of your claim, advocate effectively, and build confidence navigating the VA system for years to come.

Commitment to Improvement

We continually listen to feedback and refine our processes to better serve you. Some veterans have raised concerns about communication delays and uneven response times. We’re actively addressing this by enhancing our phone and email protocols, so you receive timely updates on your case status. Others have mentioned office hours and location confusion—rest assured, our updated facility at 20 Commerce Drive in Wyomissing is clearly marked, with consistent opening times designed for your convenience. Our goal is to minimize surprises—no more showing up at 8:30 AM to find locked doors—and maximize your access to benefits.

Why Choose Berks County Veterans Affairs?

• Proven Expertise: Our staff blends professional knowledge with first-hand compassion.
• Personal Recognition: Outstanding individuals like Kenny Lebron ensure your experience is more than just a transaction.
• Tangible Benefits: From DIC claim assistance to parking reimbursements, we look for real-world ways to support you.
• Collaborative Process: You remain at the center, transforming complex procedures into achievable steps.
• Continuous Improvement: We value your voice, adapting our services in response to your insights.

Visit Us

Whether you’re filing a new claim or seeking to update an existing one, Berks County Veterans Affairs in Reading, PA, is here to guide you. Our friendly, professional team looks forward to serving our community’s heroes with the respect and efficiency you deserve. Contact us today to schedule an appointment, learn about benefit options, or simply drop by during posted office hours. Together, we’ll work toward the benefits and recognition you’ve earned through your dedicated service.